Hidden away on its own private cove, the newest all-inclusive Sandals resort in Saint Vincent is a secluded piece of paradise. Enjoy laid back bliss with a choice of unique rooms and suites, including romantic over-water villas and exquisite dining experiences from 11 restaurants and five bars. When you can tear yourself away from the comfort of your private surrounds take advantage of the vast choice of activities and amenities that await you. There’s complimentary scuba-diving for certified divers, Hobie Cats, paddle boards and kayaks or simply do nothing more than laze by one of four swimming pools, soaking up the sun.
Amenities
Hobie Cats
Kayaking
Scuba Diving
Snorkelling
Honeymoon
Bar
Evening Entertainment
Fitness Centre/Gym
Restaurant
Room Service
Spa
Swimming Pool
Where is it
Located on its own private cove and surrounded by a lush forest. Transfer time from Argyle International Airport: 40 minutes.
Hotel information
301 rooms. All with air-conditioning, private balcony or patio, HD Smart TV, complimentary WiFi access, telephone, coffee/tea maker, mini-bar with wine and local beers, safe, hairdryer, and iron and board. All rooms have 1 king-size bed and sleep maximum 2 adults. Bamboo Palm Rooms with Balcony Tranquility Soaking Tub are located on the second, third, and fourth floor of the resort, with lush garden views.
All Inclusive of: Sandals resorts are Luxury Included®; from luxury accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment - it’s all included!
Room upgrades
Bamboo Palm Partial Oceanview Room with Balcony Tranquility Soaking Tub - located on the fifth floor, with tropical garden/partial ocean views.
Lady Palm Club Suite with Media Room and Balcony Tranquility Soaking Tub - relax indoors in your own media room complete with a sound bar and 75" HD TV.
Lady Palm Club Suite with Fitness Room and Balcony Tranquility Soaking Tub - located on the third and fourth floors. This suite is equipped with a personal fitness room and two exercise bikes.
Lady Palm Partial Oceanview Club Suite with Media Room and Balcony Tranquility Soaking Tub - relax indoors in your own media room complete with a sound bar and 75" HD TV.
Bamboo Palm Club Swim-up Room with Patio Tranquility Soaking Tub - a light filled haven located on the ground floor, take a dip in your own semi-private pool straight from your balcony.
Lady Palm Club Swim-up Suite with Media Room and Patio Tranquility Soaking Tub - lounge beside the zero-entry swim-up pool and look out to the resorts tropical gardens.
5-Star Global Gourmet Dining™ at Sandals Resorts brings new sights, sounds and tastes to guests at each meal - all included, of course! 11 dining options: Parisol (Beach Club & Kitchen), Buccan (family-style), Schrimshaw (seafood), Isola (pizzeria), Butch’s Island Chophouse (Steakhouse), Sora (Italian), Gatsu Gatsu (sushi), Imoro (green bowls), Blūm (coffee shop), Crema (ice cream and coffee). Enjoy some authentic cuisine at The Jerk Shack (authentic Jamaican Jerk specialties). 5 bars, including a swim-up bar.
Day and night entertainment and live shows.
4 pools, 2 whirlpools and 1 SCUBA pool. Red Lane® Spa*. Fitness centre with daily fitness classes, including yoga, Pilates, and aqua-fit. PADI-Certified SCUBA diving centre. Complimentary use of Hobie Cats, paddle boards and kayaks. Tennis and land sports.
Dedicated airport arrivals lounge. WiFi in rooms and all common areas. Roundtrip airport transfers are included.
* Denotes local charge.
Based on 376 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (317)
Very good (40)
Average (9)
Poor (6)
Terrible (7)
Reneged on our 20% loyalty discount
Nov 13, 2024Laura M
While we had a lovely time at the resort, we had issues with Sandel's 'loyalty program'. We were sent a 20% off excursion email back in December 2023 and we booked an excursion. When we arrived in October (10 months later), we were told that excursion was cancelled back in March. So, why wasn't my money refunded you ask? Because they wanted to…
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While we had a lovely time at the resort, we had issues with Sandel's 'loyalty program'. We were sent a 20% off excursion email back in December 2023 and we booked an excursion. When we arrived in October (10 months later), we were told that excursion was cancelled back in March. So, why wasn't my money refunded you ask? Because they wanted to upsell us on another excursion and not give us our original 20% discount. After countless conversations I was able to get a 10% discount, but still paid over $200 more for the new excursion. I called Sandel's corporate when we returned home and was told they couldn't give us the other $60- yes, we are talking about $60 back on a $600 excursion. Buyer beware - this is what's called a bait and switch. And, each person I spoke to asked me to provide documentation of the 20% discount, which I provided - they obviously were hoping I deleted it.
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The dive team provided the best service
Nov 13, 2024Simon DShepherdswell, United Kingdom
Our first Sandals experience and certainly will the start of many. Beautiful views and great food. Avoid the busy times for the restaurants as you can expect a delay if you pick the wrong time. Plenty of activities and a great atmosphere. A special thanks goes to the Aqua team and in particular Keon, Kenvie, Captain Glen, Captain Gary, Dominique,…
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Our first Sandals experience and certainly will the start of many. Beautiful views and great food. Avoid the busy times for the restaurants as you can expect a delay if you pick the wrong time. Plenty of activities and a great atmosphere. A special thanks goes to the Aqua team and in particular Keon, Kenvie, Captain Glen, Captain Gary, Dominique, Vanessa and all the dive staff. Take the opportunity and book a ‘Super Dive’ over to Mustique. Overall a fantastic holiday.
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Beautiful place. Still working out some quirks
Nov 12, 2024John W
We had a little issue with our air conditioning, because it wouldn’t go cooler than like 75°. When I brought it up to them, they said they would take a look and after talking to three different managers over a four-day period they finally figured it out and got it fixed. It was a simple, fix on the thermostat.
The room was probably the nicest…
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We had a little issue with our air conditioning, because it wouldn’t go cooler than like 75°. When I brought it up to them, they said they would take a look and after talking to three different managers over a four-day period they finally figured it out and got it fixed. It was a simple, fix on the thermostat.
The room was probably the nicest room we had ever stayed in with the exception of maybe a few in New York City. The resort is very beautiful. It sits inside the mountains where it’s just beautiful. It also does not have all the vendors bugging you on the beach, which is really nice unlike the sandals in Jamaica.
The travertine tile they used around the pool and down to the beach is very slippery. They also have many tiles that are loose. I imagine overtime that’s going to get replaced because too many people are gonna fall and they’re gonna end up with a lot of issues, they don’t want to deal with.
I’m not even trying to act like some old dude, because I love music, but the music at the pool bar is so loud you can’t even get near it. I’m 60 years old and I love hip-hop, and all kinds of music but I don’t like it so loud I can’t carry on a conversation.
It’s a new resort and they’re figuring stuff out. Would definitely go back, but want to try some others before we head back to that one. Staff was very nice, but I guess maybe not quite as nice as I thought they would be considering it was a new resort. Don’t get me wrong. They were not rude, just thought they would be a little happier to have a job in that location.
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Too much management, not enough care when things go wrong!
Nov 12, 2024JBeez20United Kingdom
On arrival at this resort, I felt the wow and thought it was going to jump to the top of my favourite list. Our Club level room is by far the best we’ve had at any Sandals. However, after a few days we started to see the issues and the resort is already looking worn in places. We appreciate it’s a new resort but no toilet roll holders or door…
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On arrival at this resort, I felt the wow and thought it was going to jump to the top of my favourite list. Our Club level room is by far the best we’ve had at any Sandals. However, after a few days we started to see the issues and the resort is already looking worn in places. We appreciate it’s a new resort but no toilet roll holders or door handles at the beach restroom is not ok. We also had many issues with restaurant waits, and basics food items not available. For us, the constant music that’s piped through the entire resort from early in the morning isn’t relaxing and sitting at the spa pool was the only place we could escape the noise. We’re sitting on our balcony now and the din coming from the main pool is awful.
My biggest concern, however, occurred after taking the Island Hopping Tour booked through Island Routes. We didn’t get the type of boat we were told and got 2 speedboats. For $600 per couple, we had high hopes but the day was full of problems and to cut a very long story short, me and at least 2 other guests were hurt. Having reported our issues to Island Routes the following day, we were told that it would be followed up. Two ladies returned home having no resolution and I’ve spent 6 days talking to various people with no real help provided and getting nowhere. There are obviously procedural issues here as I wasn’t advised to go to the nurse until last night and no body has contacted me to check up on me. Today I saw the lady in charge of complaints and she can do nothing to override the mere 15% discount offered for something that was nothing like we signed up for and which I got hurt as a result of going on. I’m advised to send an email to someone else but I’m stunned that this isn’t being taken seriously and I have to follow it up myself. This was not a ‘Sandals experience’ for so many reasons and the total lack of concern or help from Island Routes is a disgrace!!! I have lost three days now of my holiday due to pain and I’ve been unable to do very much at all. If you have any physical issues, please be wary about booking any trips with them as they over promise then don’t seem to give a damn when things go wrong. Having been at the Returners dinner last night and seen the huge array of management here, I’m truly shocked that I’ve been ignored and not helped and resort management say they can do nothing!!!
Overall, the resort grounds are fabulous but the limited choice of places to eat plus poor availability of bookable restaurants then long waits for tables and then again service have taken the shine off our experience and I’m more than ready to go home.
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Simply The Best Sandals Resort !!
Nov 11, 2024Ed BLondon, United Kingdom
Was here from 3-10th November 2024. An amazing property and my 6th visit to Sandals. This one is truly the best I’ve experienced, opened earlier in the year, the resort is stunning and still looks brand new.
Thanks to all the staff for making our stay so memorable, we will return and see you all soon.
Ed and Jo 👍
Reneged on our 20% loyalty discount
