Sandy Haven Resort

Negril, Jamaica

Virgin rating

Junior Suite
Deluxe Ocean Front King
Bongos
Lobby lounge
Junior Suite
Deluxe Ocean Front King
Bongos
Lobby lounge

The hotel

Set on the famous white sands of Negril’s seven mile beach, staying at Sandy Haven gives you the feel of being in your own calm oasis, yet in reality you’re just 10 minutes away from Negril’s ‘hip strip’. This small, privately owned resort has an intimate and personal feel to it, with individually decorated rooms and a laid-back Jamaican vibe – perfect for couples who want to chill out with the sand between their toes and a rum punch in hand. The friendly, accommodating staff and relaxed Jamaican vibes will certainly make it difficult for you to leave!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Swimming Pool
  • Beachfront location

Where is it

Located on the famous Seven mile beach in Negril. Transfer time from Montego Bay Airport: Approx. 1 hour 45 mins.

Hotel information

35 rooms, all with air-conditioning, complimentary WiFi, bath robes, coffee/tea-making facilities and mini fridge. 

Superior Garden View Rooms with either 1 double bed or 1 double and 1 single bed, sleeping maximum 3 adults.


Superior Ocean View Rooms with either 1 double bed or 1 double and 1 single bed, sleeping maximum 3 adults.

Junior Suites with either garden or ocean views, spacious living area and 1 king-size bed, sleeping maximum 2 adults. 

Deluxe Ocean Front Rooms with either 1 king-size bed, or 1 double and 1 single bed, sleeping maximum 3 adults.


Bongos Restaurant (intimate fine dining indoor with a casual outdoor terrace). Sandz Bar & Almond Tree Grill (beach bar). Piano Bar. 

Weekly cocktail party. 

Swimming pool and jacuzzi. Treatment Center*. Gym.

Complimentary WiFi. Laundry service*. Room service*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (535)
  • Very good (259)
  • Average (72)
  • Poor (50)
  • Terrible (32)
Image of the Tripadvisor rating Disappointed

Nov 12, 2024 NICOLE M

Sandy Haven at first glance looks like an inviting little boutique hotel nestled on the 7 mile strip of beach in Negril. Absolutely enjoyed the view from our beachfront room. The problem begins with inside of the room: on arrival we were told there was no soap. That is unacceptable and not sanitary. Imagine all the guests on the property not being… Read more
Sandy Haven at first glance looks like an inviting little boutique hotel nestled on the 7 mile strip of beach in Negril. Absolutely enjoyed the view from our beachfront room. The problem begins with inside of the room: on arrival we were told there was no soap. That is unacceptable and not sanitary. Imagine all the guests on the property not being able to wash hands appropriately. The mattress on the bed was very uncomfortable. Our group of 30 +people used the resort for catering an event on the property. The food that was served by only one server was marginal, and not as promised. The food did not have any source of heat to maintain temperature, and therefore the food was not hot as it should be. Secondly, all the items that was promised on the menu were not served and the cost per person did not change.Lastly during the last 2 days of our 7 night stay one of our phones was damaged by a flow of water from the air conditioner that was above the nightstand where the phone was charging. With every issue or problem that we reported we were met with I’m sorry however nothing was resolved to our satisfaction. (We did get soap after 2 days and our room was changed on our last night) However, It’s been over a week since we’ve returned home and no one has gotten back to us regarding a resolution for the damaged phone. It’s pretty obvious to me that there is a serious lack of customer service or any genuine desire to satisfy guests. Read less
Image of the Tripadvisor rating Time well spent at Sandy Haven 😊

Oct 5, 2024 Bslk J

Sandy Haven has excellent staff and service . Raffael was the lifeguard on duty , I felt very safe on the beach , my family and I were out past 10 pm , we were greeted by Raffael and some other staff , the premises was very clean and well lit . Thank you all for making my trip safe .
Image of the Tripadvisor rating WONderful

Sep 22, 2024 Ayanna B

This is just the only place that I will stay in Negril! It’s quite clean and comfortable. I experience friendly staff and guest each time I visit. The chef can cook! Even the complementary breakfast fruit was fresh and sweet. Make sure you get a massage while you are there and take advantage of the weight room! There’s a little water damage from… Read more
This is just the only place that I will stay in Negril! It’s quite clean and comfortable. I experience friendly staff and guest each time I visit. The chef can cook! Even the complementary breakfast fruit was fresh and sweet. Make sure you get a massage while you are there and take advantage of the weight room! There’s a little water damage from the storm but it didn’t shake the spirit of the staff even the manager was amazing! Enough already GET THERE Read less
Image of the Tripadvisor rating THIS IS NOT A LUXURY BOUTIQUE HOTEL. IT’S A DUMP!!!

Apr 20, 2024 Ted Theodore Th... R Toronto, Canada

STAY AWAY I went to Sandy Haven 7 years ago and it was really fantastic. The condition of the hotel was excellent, clean and the staff was great. I just got back from a 2 week stay this March. It was horrible. They’ve let the hotel go to trash. Ms Chen, the owner, is rude and very distressful. She doesn’t care about the guests. She literally… Read more
STAY AWAY I went to Sandy Haven 7 years ago and it was really fantastic. The condition of the hotel was excellent, clean and the staff was great. I just got back from a 2 week stay this March. It was horrible. They’ve let the hotel go to trash. Ms Chen, the owner, is rude and very distressful. She doesn’t care about the guests. She literally laughs at you when you speak to her. She’ll letting the place go downhill as she’s building a new hotel down the beach. This is NOT a luxury boutique hotel!! I was in the most expensive room, a beach front suite for 2 weeks. I didn’t have water in my room for 3 days. Bathroom was filthy. TV didn’t work. The bartender Keon is the rudest person I think I’ve met. He treats the guests horribly. He makes you feel that you’re inconveniencing him. The deck in the breakfast area was not only rotting, but there were many rusty nails sticking up. The food was horrendous. The service at the restaurant was a joke. Many of the other guests also got serious stomach problems which lasted for days. I was told it was the bacteria in the water that got us all sick. The saving grace was one of the managers, Michelle. She was amazing and did everything she could to correct all of the short comings. Most of the safe were very friendly and helpful but were clearly unhappy working at Sandy Haven. The hotel was going to make it up to me for having such a horrible time until they offered me a discount for my “next” visit to Sandy Haven. They should have knocked money off this stay. What a joke. I’ll NEVER go back to this hotel. I’ve been to Negril 24 times and this was by far the worst hotel I’ve been to. I could go on and on about other problems but i don’t want to waste any more of my time. The ONLY great thing about this hotel, is their beach. DO NOT GO TO THIS HOTEL Read less
Image of the Tripadvisor rating Wonderful Boutique Hotel on one of the top beaches of the world

Apr 1, 2024 Kenny F

Don't normally write reviews, but compelled to give some honest feedback for future guests. Had a great stay at this hotel/resort. Grounds were clean and maintained. Room was clean and well maintained. Bed was not uncomfortable. Stayed in a corner room on second floor. Balcony was spacious. Staff were friendly and put effort in attempting to make… Read more
Don't normally write reviews, but compelled to give some honest feedback for future guests. Had a great stay at this hotel/resort. Grounds were clean and maintained. Room was clean and well maintained. Bed was not uncomfortable. Stayed in a corner room on second floor. Balcony was spacious. Staff were friendly and put effort in attempting to make sure we were taken care of. Lost water for a few hours, but things happen. It was rectified in a reasonable amount of time. Food was good. Bar had the basics and more. If you're looking to experience one of the best beaches in the world, not tarnished by monster 500 room all inclusive resorts, I would strongly recommend Sandy Haven. Read less