Secrets Moxche

Cancun, Mexico

Virgin rating

Lobby
Junior Suite Tropical View
Junior Suite Ocean View
Junior Suite
Mantarray
Sugar Reef
Main infinity pool
Lagoon pool
Suki
Gypsy
Cross pool
Cenotes
Barefoot Grill
The Cove Bar
Market Cafe
SeaSoul
Ember
Dos Almas
Dos Almas
Bamboo
Tanoshi
Suki
Bisou
Dark Horse
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Master Suite Oceanfront
Preferred Club Master Suite Oceanfront
Preferred Club Junior Suite Ocean Front.
Lobby
Junior Suite Tropical View
Junior Suite Ocean View
Junior Suite
Mantarray
Sugar Reef
Main infinity pool
Lagoon pool
Suki
Gypsy
Cross pool
Cenotes
Barefoot Grill
The Cove Bar
Market Cafe
SeaSoul
Ember
Dos Almas
Dos Almas
Bamboo
Tanoshi
Suki
Bisou
Dark Horse
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Master Suite Oceanfront
Preferred Club Master Suite Oceanfront
Preferred Club Junior Suite Ocean Front.

The hotel

Designed to offer a luxurious and serene holiday experience just for adults, the Secrets Moxché Playa del Carmen is an ideal choice if you're looking for a romantic or relaxing getaway, in a stunning tropical setting. The resort offers elegant suites with modern amenities, many featuring private terraces and there's even a swim-out option. Feeling fancy? Upgrade to the Preferred Club for additional benefits, including access to exclusive lounges, enhanced concierge services, and upgraded mini-bar services. With its own unique Unlimited-Luxury® service, you can relax knowing you have unlimited access to gourmet dining, top shelf spirits, wines, beers and soft drinks, 24-hour Concierge service, daytime activities and live nightly entertainment. As well as all the usual water sports, there are dry land activities galore and seven pools to enjoy. Dance lessons are on the agenda and cocktail classes too as well as a golf simulator and pool tables at Dark Horse.

Amenities

  • Golf
  • Kayaking
  • Sailing
  • Snorkelling
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in a gated golf community at the entrance to Playa del Carmen, in the heart of the Riviera Maya. Playa del Carmen´s famed Quinta Avenida (Fifth Avenue) is just a 10- minute drive. Transfer time from Cancun Airport: 45 minutes.

Hotel information

485 suites. All with furnished balcony or terrace, 1 king or 2 double beds, air-conditioning, cable TV, complimentary mini-bar, Nespresso™ machine, safe, hairdryer, bathrobes, slippers and Secrets box for private room service. All suites have a full marble bathroom and rain shower with double sink. Junior Suites with tropical or ocean views.

All Inclusive of: Unlimited-Luxury® includes

- unlimited access to gourmet à la carte dining options without reservations required

- unlimited international and domestic top-shelf spirits

- unlimited natural fruit juices and soft drinks

- 24-hour room and concierge services

- pool and beach wait service

- daily refreshed mini-bar with soft drinks, juice, bottled water and beer

- daily maid service

- endless daytime activities and live nightly entertainment

- theme parties, oceanfront bars and entertainment venues

- no wristbands required

- all taxes and gratuities

- free wifi in all areas of the resort.

Preferred Club

All Preferred Club suites offer the following:

- private Preferred Club Lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres, and exquisite desserts & fine liquors

- preferred status and amenities

- dedicated Floor Concierge service

- pillow menu

- complimentary newspaper in the Preferred Club Lounge every day (English or Spanish)

- upgraded mini-bar service

- upgraded bath amenities

- complimentary 1 Day Pass access to the Hydrotherapy Circuit (one per guest, per stay)

- exclusive access to rooftop restaurant, bar and infinity pool overlooking the ocean

Preferred Club Junior Suite Ocean View, these suites offer the same amenities as the Junior Suite Ocean view rooms, but are in a preferential location in the resort and have access to the Preferred Club benefits.

Preferred Club Junior Suite Swim Out Tropical View, all with 1 king-size bed, feature a private furnished terrace with direct swim-out access.

Preferred Club Superior Junior Suite Ocean View, these suites are located in the main central building of the resort with close proximity to the resort’s gourmet restaurants.

Preferred Club Master Suite Oceanfront, are top-floor, corner suites located in the south building, with a living area, spacious terrace and an exterior living area.

11 gourmet dining options including 7 à la carte restaurants, 1 buffet, a grill and a café. Market Cafe (all-day dining, buffet-style restaurant serving local and international cuisine). Barefoot Grill (light lunch). Seasoul (lunch and dinner, fresh seafood). Bamboo (lunch and dinner, Southeast Asian cuisine). Bisou (dinner, French specialties). Suki (dinner, Japanese with Teppanyaki tables available). Allora (dinner, Italian cuisine). Ember (dinner, grill and smoke house). Dos Almas* (dinner, Mexican cuisine. Taco tasting with Tequila/Mezcal tasting*). Observatory Preferred Rooftop (for Preferred Club guests only, breakfast and lunch). 8 bars and lounges: Sugar Reef pool bar, Mantarray swim-up bar, Moxché Lobby Bar, Moxche Theatre bar, Dark Horse (sports bar, with golf simulator and foosball tables), The Cove Bar, Observatory Preferred Rooftop Bar (for Preferred Club guests only), Gypsy (secret speakeasy nightclub hidden on the property). Access to Impression Moxché by Secrets Signature restaurant for an additional cost.

Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Gypsy (secret speakeasy nightclub hidden on property requiring a daily password for entry). Theatre Bar with evening entertainment. Cocktail classes. Dance lessons.

7 pools (including a rooftop pool exclusively for Preferred Club guests), 3 man-made cenotes and 1 interior beach. Secrets Spa by Pevonia®*. Fitness centre. Water sports including kayaks, paddle boarding, water polo, sailing and snorkelling*. Discounted green fees at nearby Gran Coyote Riviera Maya and El Camaleón Mayakoba Golf Course*. Tennis court. 2 pickleball courts. Yoga.

Free WiFi in all areas of the resort. Unlimited 24-hour room service. 24-hour front desk and concierge services. Laundry services*.

* Denotes local charge.

Dress code: applies in restaurants.

Please note: no reservations required in any of the restaurants.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2128)
  • Very good (264)
  • Average (139)
  • Poor (71)
  • Terrible (60)
Image of the Tripadvisor rating The most amazing resort EVER!

Nov 13, 2024 Kim S

This was the best resort we've EVER been to! It's absolutely gorgeous, has amazing customer service, and the food is incredible. I wish I had another week's stay there to soak up all the amenities and further enjoy that lovely junior suite we were in!
Image of the Tripadvisor rating Secrets Moxche Fantastic Place to BE!

Nov 13, 2024 cmclark6361 Virginia

All around fantastic trip! Beautiful resort and staff. Pools amazing!!!! Beach lovely! Rooftop at Secrets stunning view! Rooms spacious, clean. Staff especialy Daniel in food & beverago as well Jacobo at the lagoon awesome! Enjoy your trip!
Image of the Tripadvisor rating Happy Honeymoon in Paradise!!

Nov 12, 2024 Jordan N

Just finishing two amazing weeks at Sectets. The entertainment team were all great but special mentions to Sergio, Jose, Jazmin, Miguel, Josoline, Uciel and Ari who made the days round the pool spectacular with volley ball, water polo, casino and just their general vibe made it a pleasure to be here each day. Days by the pool bar on the beach… Read more
Just finishing two amazing weeks at Sectets. The entertainment team were all great but special mentions to Sergio, Jose, Jazmin, Miguel, Josoline, Uciel and Ari who made the days round the pool spectacular with volley ball, water polo, casino and just their general vibe made it a pleasure to be here each day. Days by the pool bar on the beach were always lively and the live music was very good with a wide variety. We will be back and are already looking at a holiday next year. Read less
Image of the Tripadvisor rating Amazing honeymoon!

Nov 12, 2024 Brookedavies16

Amazing honeymoon at Secrets moxche. Everything about the hotel is amazing - food, drinks, the pools, the room. Sergio, felix, Jose, Ari, Jocelyn, jazmin, Miguel (sorry if we’ve forgotten anyone - the whole team are great) from the entertainment team are all incredible and go above and beyond to make the pool/ activities fantastic. They make you… Read more
Amazing honeymoon at Secrets moxche. Everything about the hotel is amazing - food, drinks, the pools, the room. Sergio, felix, Jose, Ari, Jocelyn, jazmin, Miguel (sorry if we’ve forgotten anyone - the whole team are great) from the entertainment team are all incredible and go above and beyond to make the pool/ activities fantastic. They make you feel welcome from day one and we’ll miss seeing them everyday! Read less
Image of the Tripadvisor rating 20th Wedding Anniversary Celebration with Six Couples. We will be back!

Nov 12, 2024 Jen M

We vacationed to celebrate a 20th wedding anniversary with 6 couples. At every turn the staff went out of there way to make sure we had an incredible experience whether at the rooftop pool, cenote pool, or dinners. We truly were treated like VIPs. A special thank you to the following incredible staff members: Armando!!!! Manager Ember &… Read more
We vacationed to celebrate a 20th wedding anniversary with 6 couples. At every turn the staff went out of there way to make sure we had an incredible experience whether at the rooftop pool, cenote pool, or dinners. We truly were treated like VIPs. A special thank you to the following incredible staff members: Armando!!!! Manager Ember & Suki Jorge Sommelier (Jr) Jorge Sommelier Noe!!!!! Cenote Server Jaime!!! Set us up and cleaned our sunglasses at rooftop cabanas Alejandro Server Jonathon Server Hugo Server Terminator/Nacho/Ignasio Alberto Manager of Sea Soul Nelva Manager Dos Alma’s Jose Manager overall Ivan Server Liliana Sommelier Jonathon Manager Bisou Juan server Jackie Conceirge Omar VIP service UVC vacation club Also, one of the best spas in the vacation club portfolio! Thank you all, we will be back! Read less