Secrets Playa Mujeres Golf & Spa Resort is an adults-only, all-suite hotel, just 10 minutes north of Cancun. Intimate and exclusive, this private gated retreat lies right on the glorious white sands of Mexico's famous Playa Mujeres. With its own unique Unlimited-Luxury® service, the resort seeks to completely redefine the concept of luxury featuring a unique nature preserve of indigenous flora and fauna. From a refreshing welcome cocktail and cool towel, right down to your own personal pool and beach waiter service, every whim and wish will be catered for. The accommodations offer a combination of comfort and elegance and each gorgeous suite comes with either swim-out access or stunning ocean views. With five gourmet à la carte restaurants on-site, as well as a buffet, two grills and café, when it comes to sustenance, you really will be spoilt for choice! There's no need to make a reservation so simply turn up, relax and let yourself savour the experience. The 'Sip, Savour and See' Dining Experience, allows guests to dine at all Secrets, Dreams and Now Resorts within the Region, so venturing out isn't a problem either! The resort also has two impressive swimming pools, four whirlpools and a world-class wellness spa. Treat yourself to an exclusive Aromatherapy Salt Glow, a revitalising seaweed wrap, or even a traditional Swedish massage.
Amenities
Golf
Hobie Cats
Kayaking
Scuba Diving
Snorkelling
Windsurfing
Honeymoon
Wedding
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Where is it
On a lovely white sand beach in the resort of Playa Mujeres. Just a 10-minute drive north from Downtown Cancun in an exclusive gated community, located inside a championship 18-hole Playa Mujeres Golf Course, designed by golf legend Greg Norman. Transfer time from airport: 35 minutes.
Hotel information
424 suites in 12 buildings on up to 5 floors with lifts in each building. All with climate controlled air-conditioning, furnished and private balcony or terrace, 42" flat-screen cable TV, complimentary WiFi access with Unlimited Connectivity, tablets with hotel information, telephone, mini-bar (refreshed daily), Nespresso™ coffee maker, 24-hour room service, safe, blackout drapes, vanity mirror, steam wand, furnished sitting area, bathrobes and slippers, Secrets box for room service, hairdryer and bathroom with hydrotub and rain shower. Junior Suite Garden View with 1 king-size or 2 double beds, sleeping maximum 3 adults.
All Inclusive of: Unlimited-Luxury® includes all buffet and reservation free à la carte dining and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. Activities and entertainment above unless otherwise stated. Concierge service. Welcome cocktail and cool towel, pool and beach waiter service, 24-hour room service. No wristbands required.
If you need to keep in touch with the rest of the world, simply download the free Unlimited Connectivity app to make local and international calls without roaming charges.
Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).
Junior Suite Swim-Out Rooms have access to a semi-private swimming pool from a private terrace, pool or garden views and 1 king-size or 2 double beds, sleeping maximum 3 adults.
Junior Suite Partial Ocean View with 1 king-size bed, sleeping maximum 2 adults.
Junior Suite Ocean View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.
Preferred Club Junior Suite Ocean View Rooms with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.
Preferred Club Junior Suite Ocean View Swim-Out Rooms with a private, furnished terrace with direct swim out access, Preferred Club Privileges and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.
Preferred Club Junior Suite Ocean Front Rooms with superior ocean views and Preferred Club Privileges, and 1 king-size or 2 double beds, sleeping maximum 3 adults.
Preferred Club Master Suite Ocean View with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.
Preferred Club Master Suite Ocean Front with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.
Preferred Club Master Suite Ocean Front Private Pool, with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.
Presidential Suite with Preferred Club Privileges, ocean front views and 1 king-size bed, sleeping maximum 2 adults.
Preferred Club Privileges include:
Preferred status and amenities
Preferred Club suites in premium locations
Private Preferred Club beach area
Exclusive access to the Hideaway bar at Dreams Playa Mujeres
Access to Lazy River at Dreams Playa Mujeres
Access to Preferred Club Lounge at Dreams Playa Mujeres
Personalised check-in and check-out with concierge service
À la carte breakfast in Oceana and Maris (at Dreams Playa Mujeres)
Afternoon hot and cold hors d’oeuvres
Desserts and fine liquors
Private Preferred Club Lounge with daily continental breakfast
Complimentary newspaper in suite every day (English or Spanish)
Complimentary computer access in Preferred Club Lounge
Upgraded mini-bar service
Upgraded bath amenities
Pillow menu
One day pass to the wet areas of the Secrets Spa by Penovia (per person, per stay)
20% off spa treatments (not combinable with any other offer or promotion)
9 dining options - 6 à la carte restaurants and 1 grill: Market Café (International buffet cuisine, open for breakfast, lunch and dinner), Oceana Seafood Restaurant (open for breakfast for Preferred Club guests only, lunch and dinner for all guests), Seaside Grill (grilled specialities, open for lunch and dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Barefoot Grill (open for lunch) and CoCo Café (open 6.00am-10.00pm and 11:00pm-6:00am). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply). 24-hour room service. Bar Manatees swim-up bar, Desires music lounge and bar, Barracuda beachside bar, Sugar Reef poolside bar, Piano Bar Lounge, Rendezvous lobby bar and Showtime Theatre Bar. Preferred Club Bar. Guests staying at Secrets Playa Mujeres will have shared privileges with Dreams Playa Mujeres Golf and Spa Resort facilities, offering 10 additional restaurants and 12 bars.
Please note: all restaurants and bars may not be open every night. No reservations required at specialty restaurants.
Live nightly entertainment and theme parties. Tequila tastings. Theatre stage show, live music and beach parties. Zen Terrace, an open-air area with live evening music (daily).
2 swimming pools and 4 outdoor whirlpools. Secrets Spa by Pevonia®*. Fitness centre with Yoga and fitness classes such as Pilates and boot camps. Beach football. Ping Pong. Bocce ball. Non-motorised water sports: kayaks, catamaran, snorkelling, paddle boarding, water aerobics and water polo. Motorised water sports* and scuba diving lessons*. Land sports including beach volleyball, tennis (temporarily unavailable), multi-purpose court and Euro-Bungee. Fishing tours*. Complimentary traditional Temazcal ceremony, darts and billiards. Discounted greens fees at two nearby golf courses*. Access to nearby Dreams Playa Mujeres Golf & Spa Resort, with 2 additional pools, a lazy river (Preferred Club guests only) and water park.
Pool and beach concierge service. Bali beds on the beach. Laundry/dry-cleaning service*. Gift shops. Beauty salon*. Complimentary WiFi access throughout. 24-hour front desk, currency exchange, business centre, car rentals*, sightseeing tours and excursions* and medical facilities*. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.
Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).
* Denotes local charge.
Based on 10747 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (6943)
Very good (2181)
Average (900)
Poor (421)
Terrible (302)
Services
Nov 13, 2024Yelena E
This researt is going down very fast. Special service service. The day before yesterday we called to get espresso pots for our coffee machine. It took us 26 hours and four phone calls to get them. We are here for the fourth time never seen anything like that.
This morning at the beach, I went to the bar. I asked for bottled of water. Jose Pepe…
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This researt is going down very fast. Special service service. The day before yesterday we called to get espresso pots for our coffee machine. It took us 26 hours and four phone calls to get them. We are here for the fourth time never seen anything like that.
This morning at the beach, I went to the bar. I asked for bottled of water. Jose Pepe was preoccupied with the beautiful young girl making her cocktail. I quietly asked if I can have a bottle of water no reaction after he was done. I quietly asked him if I can have bottle water but at the same time another gorgeous girl came in and ask for cocktail. So everybody can understand I left without the water
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Fabulous Girls Trip
Nov 12, 2024afrtchr
Fabulous hardworking staff. Courteous and worked hard to meet all of our wants and needs. Delicious food, tastey drinks, comfortable room. Entertainment was great-they created a lot of guest interaction. Jesus, and “sexy” Brian were great. Samuel was the greatest golf cart/shuttle person. Fun, always smiling and highly interactive with guests…
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Fabulous hardworking staff. Courteous and worked hard to meet all of our wants and needs. Delicious food, tastey drinks, comfortable room. Entertainment was great-they created a lot of guest interaction. Jesus, and “sexy” Brian were great. Samuel was the greatest golf cart/shuttle person. Fun, always smiling and highly interactive with guests Frankchelly was a great server at poolside. All of these individuals should be rated at 10/10!
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Best Resort! Secrets Playa Mujeres
Nov 11, 2024GlobeTrotting306073Waldenburg, Arkansas
It is the best resort. This was our 4th time. Everyone at the resort is so friendly and helpful. They make you feel at home. It is like seeing your best friends again. The beach is Beautiful, but what makes it great is the pool and beach staff. Martha, Alejandro, and Jamie are AWESOME. They are the best. They always greet you with a…
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It is the best resort. This was our 4th time. Everyone at the resort is so friendly and helpful. They make you feel at home. It is like seeing your best friends again. The beach is Beautiful, but what makes it great is the pool and beach staff. Martha, Alejandro, and Jamie are AWESOME. They are the best. They always greet you with a friendly smile and are always there to help make your stay memorable ! We had a special lunch at the beach, organized by Ms Martha, it was amazing!!!! If you like the beach, you need to go to this resort and meet Martha and Alejandro, THE BEST! ! There are several restaurants to choose from. We had a romantic dinner at Portfino. Daniela was the best. All the restaurants are good. We had a room in building 1 on the beach. Beautiful view of ocean front. The resort is closing in April 2025 for remodeling. If you get a chance to go before the closing….it is worth it…even though they closing in April 2025..it is still top notch now..
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Not good hotel for group of friends
Nov 11, 2024Alessandra Calm... y
Not friendly for groups. Service was not helpful for groups at the pool, at the beach and at restaurants. The rooms with pools have a heavy smell of humidity. Those pools are always on shade so I do not recommend staying there. Better pick a room with view.
Waste of a lot of money. All inclusive, NOT SO MUCH!
Nov 11, 2024jon j
Nothing as advertised. Entertainment on adult only side was more like a childish shows. The adult pools are a lot smaller than the pools on the family side. The swim up bar on the family side had way way way more seating at swim up bar than was available on the adult side. Food was mediocre at best. Eat later in the evening and you get literal…
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Nothing as advertised. Entertainment on adult only side was more like a childish shows. The adult pools are a lot smaller than the pools on the family side. The swim up bar on the family side had way way way more seating at swim up bar than was available on the adult side. Food was mediocre at best. Eat later in the evening and you get literal cold, not fresh food. Burgers that had been sitting under a heat lamp all day. Hard as rocks and could be used as frisbees, but definitely not edible. Housekeeping was loud and obnoxious EVERY morning. Outdoor hot tub on balcony water flow was a trickle at best. Ran only hot water, and byt the time it filled up, it was cold. Two different shower heads didnt work correctly. Cart service between properties was hit or miss and wait times were long. Night clubs and late night entertainment was ALL ion the family property and not on the adults only side.
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Services
