An adult-only resort, Secrets Wild Orchid Montego Bay is Unlimited-Luxury® with an incredible range of amenities at your disposal. Designed in contemporary style and splashed with indigenous art, all suites are supremely comfortable with gorgeous king or queen-size beds, a full entertainment system, and a hot tub. There are opportunities galore for relaxing - treat yourself to an hour or two at the lavish Secrets Spa with its oceanfront massage cabanas. If you’re feeling active, you’re in luck, there’s also plenty to keep you busy including tennis, basketball, volleyball, and the complimentary non-motorised water sports of course! Nights are lively too with an open-air theatre hosting some spectacular live music performances. In addition to enjoying all the benefits Secrets Wild Orchid has to offer, guests have the opportunity to utilise all of the privileges available at their sister property, Secrets St James, conveniently located next door! There are seven gourmet à la carte restaurants to choose from, each one specialising in dishes from around the world. For Mexican à la carte there’s El Patio, or reserve a table at the Teppanyaki table in Himitsu for exciting Pan-Asian cuisine. Nine bars compliment the range of restaurants, including a Piano Bar with an easy-going, relaxed atmosphere and the Beach Bar serving exotic cocktails against a background of crashing waves.
Amenities
Sailing
Scuba Diving
Snorkelling
Windsurfing
Wheelchair access
Honeymoon
Wedding
Bar
Evening Entertainment
Internet Access
Laundry Service
Restaurant
Where is it
In the heart of Montego Bay, overlooking a gorgeous stretch of white sandy beach. Near to Montego Bay's famous 'Hip-Strip'. Transfer time from Montego Bay Airport: 15 minutes.
Hotel information
350 suites. All with air-conditioning, whirlpool bathtub, ceiling fan, terrace or balcony, satellite TV, DVD player, complimentary WiFi, telephone, do not disturb light system, sofa area with ceiling fan, mini-bar (replenished daily), tea/coffee maker, safe, 24-hour room service, bathrobes and bedroom slippers, clothes steamer, separate water closet, Gilchrist & Soames bath amenities, separate shower, and hairdryer.
Junior Suite Garden View Rooms have a private, furnished balcony from which to admire the views across the manicured gardens, bathroom with hot tub, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.
All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner), snacks and afternoon tea. Unlimited beverages including domestic and international alcoholic and non-alcoholic drinks at any of the resort bars. WiFi. Mini-bar refreshed daily, pool and beach waiter service. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service (hours may vary). 24-hour dining option. No wristbands required.
Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets and Breathless resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).
Junior Suite Oceanview Rooms with a living area and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.
Junior Suite Oceanfront Rooms offer views across the ocean, separate seating area, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.
Preferred Club Junior Suite Oceanview Rooms, as Junior Suite Oceanview Rooms but with soaking tub on the balcony and Preferred Club Benefits, sleeping maximum 3 adults.
Preferred Club Junior Suite Oceanview Swim-Out Rooms are as Junior Suite Oceanview Rooms but with swimming pool access from your room and Preferred Club Benefits. Wheelchair accessible Preferred Club Junior Suite Swim Out Rooms are available with roll-in shower and 2 double beds (must be requested at time of booking, subject to availability), sleeping maximum 3 adults.
Preferred Club Master Suite Oceanfront Rooms with direct panoramic ocean views, separate living/dining room, a balcony with a two-person Jacuzzi and Preferred Club Benefits, sleeping maximum 2 adults.
Preferred Club Master Suite Ocean Front Swim-Out Rooms are 1-bedroom suites offering lovely ocean views and direct swim-out access. The large balcony has a Jacuzzi for two and this room type includes Preferred Club Benefits, sleeping maximum 2 adults.
Preferred Club Presidential Suite Oceanfront Rooms with luxurious fittings, a separate living room, direct panoramic ocean views, walk-in closet, small fridge, microwave, bar, desk, computer, dinner table seating eight people, a four-person Jacuzzi and Preferred Club Benefits, sleeping maximum 2 adults.
Book a Preferred Club Room and receive the following Preferred Club Benefits:
Personalised check-in and check-out
Private Preferred Club Lounge and bar, open daily
Preferred Club rooms and suites in premium locations
Soaking tub with padded covers for lounging on terrace
Dedicated concierge services
Daily continental breakfast service in Preferred Lounge
Afternoon hot and cold hors d’oeuvres
Complimentary newspaper in suite every day (English or Spanish)
Complimentary computer access in Preferred Lounge
Private pool
Upgraded mini-bar service
Upgraded bath amenities
Exquisite desserts and fine liquors in preferred lounge
Access to dining, activities, and facilities at Breathless Montego Bay
Butler service complimentary for guests staying in the Preferred Club Swim Out or higher room category
El Patio (Mexican cuisine, open for dinner). Himitsu (open-air restaurant serving Pan-Asian specialities). Portofino (Italian restaurant with indoor and outdoor dining, open for dinner). Bordeaux (contemporary French cuisine, open for dinner). Oceana (seafood restaurant, open for lunch and dinner). World Café (Internationally themed buffet, open for breakfast and lunch). Seaside Grill (serving classic dishes for lunch and dinner). Barefoot Grill (Oceanfront snack bar serving light lunch), Blue Mountain (Caribbean fusion cuisine, open for dinner). Coco Cafè (serving hot drinks and snacks). Barracuda (beach bar). Desires (music lounge and sports bar, open until 2am). Manatees (swim-up bar). Marlin (open-air bar). Piano bar. Rendezvous (lobby bar). Revive (spa fruit and juice bar). Sugar Reef (swim-up bar). The Lounge (featuring live music, open until 1am).
7 restaurants are located in the Promenade, one restaurant located in Secrets Wild Orchid and one in Secrets St. James. No reservations are required, with the exception of the Teppanyaki tables (live show cooking) at Himitsu. Enjoy the 'Sip, Savour and See' dining experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Secrets and Breathless resorts (terms and conditions apply).
Regular evening entertainment including live music, shows, and themed nights. Desires Music Lounge, open until 2:00am. Theatre.
2 swimming pools including a Preferred Club pool, and 2 outdoor hot tubs. Secrets Spa with full range of massage* and beauty treatments*, water circuit, steam room, and sauna. Fitness centre. Water aerobics. Non-motorised water sports including kayaking, paddle boarding, windsurfing, and snorkelling (excludes sailboats). Water skiing*, parasailing*, banana boat ride*,boat tours*, catamarans*, deep sea fishing*, glass bottom boat*, wake/knee boarding*, and tubing*. Complimentary introductory scuba lessons in the swimming pool. Basketball, volleyball, water polo, bocce ball, football, and ping pong. Yoga, aerobics and dance classes. Cooking Lessons. Golf nearby*, horse riding*. Open-air theatre. Board games. Darts. Pool tables. Jogging trail and bicycle tours. Tennis court (floodlit) and giant chess board. Full use of facilities at Secrets St James' resort next door.
Shops. Laundry/dry-cleaning service*. 24-hour room service. 24-hour concierge service. Download the hotel's App. Guests are also entitled to use the Unlimited-Luxury® privileges at neighbouring Secrets St James Montego Bay. Complimentary WiFi.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Please note: no reservations are required at any of the restaurants and no wristbands are required.
Please note: all restaurant openings rotate throughout the week, with the number of restaurants open for each meal dependent on occupancy levels.
Based on 10809 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (6709)
Very good (2320)
Average (1023)
Poor (441)
Terrible (316)
Shame it’s associated with secrets brand
Nov 13, 2024Deborah K
This hotel is not 5* and it’s a shame it is associated with the Secrets Brand. I have visited Secrets Akumal and Secrets Maroma in Mexico and they are amazing and I would highly recommend. This is my second day and I wish I had a flight home tomorrow. But I’m here for 2 weeks. Room has not been cleaned despite asking 3 times. I’ve had to ask for…
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This hotel is not 5* and it’s a shame it is associated with the Secrets Brand. I have visited Secrets Akumal and Secrets Maroma in Mexico and they are amazing and I would highly recommend. This is my second day and I wish I had a flight home tomorrow. But I’m here for 2 weeks. Room has not been cleaned despite asking 3 times. I’ve had to ask for clean towels twice before I got them. I’m in a preferred room and given my issues and the extra money I would not think I was in an expensive room. . Rooms are very tired. Only 13 nights to go before I can go home.
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Don’t come!
Nov 12, 2024andrewmdsmith2102Grantham, United Kingdom
Here at the moment staff on strike and very limited food and drink. What disappoints me is not enough SENIOR Hyatt staff around to deal with upset guests just leaving it to junior locals who are trying their best. If you are coming in the next few days cancel and go somewhere else would be my advice
Staff on strike! Do not come.
Nov 12, 2024Passenger15068725249New York City, New York
Do NOT come. The hotel bar staff are currently on strike. The hotel also has scaffolding and building work going on. Roofs and walls are being repaired with scaffolding all over. Drilling and banging all day.
The staff are in chaos. There are protests outside and skeleton staff trying to serve drinks.
We are packing and leaving.
EXCITING!!!!
Nov 11, 2024Rebecca J
Lovey Resort I Love How Friendly The Staff Were Food Was Great Especially The Jamaican Buffet It Was Pretty Good I Had A Wonderful Vacation Shoutout To Sky,Kenzie I Can’t Remember The Host But You Guys Are Amazing I Enjoyed The Beach Party
Entertainment 10/10 Love You Guys
Secrets Wild Orchid - Montego Bay - Jamaica - Worst Hotel in 20+ years. Don't go
Nov 11, 2024Jock FLochgelly, United Kingdom
This has to be the worst holiday we have had in the 20+ years traveling to Jamaica.
The Hotel reviewed as 5 star on website it is definitely not, no more than 2 at most. We booked as I was retiring this year and had visited Royalton Blue waters in May.
Check in was a shambles and staff were ignorant/rude as we arrived after 7 due to the traffic…
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This has to be the worst holiday we have had in the 20+ years traveling to Jamaica.
The Hotel reviewed as 5 star on website it is definitely not, no more than 2 at most. We booked as I was retiring this year and had visited Royalton Blue waters in May.
Check in was a shambles and staff were ignorant/rude as we arrived after 7 due to the traffic in Montego Bay being backed up due to rain, a 20 minute trip from the airport took 2 and 1/2 hrs not what you want after a 9 and 1/2 flight.
We were dropped off at the reception for Secrets Wild Orchid but as we were Preference this was also an issue with the Receptionists. Awful.
We asked where the Buffet was only to be told they did not do Buffet at night. Nightmare as we had to queue 1st of many during holiday.
Next day we found out that the building next to our was getting scaffolding put up to paint the exterior. They could not have made any more noise if the tried to. They should have started with the outdated rooms.
So found out that the TUI rep was visiting on the Thursday so opted to wait and find out what was going on and ask for a Hotel change. Franziska was the rep. She had a queue waiting for her. After an hr got to speak to her only to find out TUI knew about this and the hotel were claiming enhancement and not renovation what a joke. So she took our claim to be moved. We received an email from TUI asking for £2634 + £50 for admin + pay for taxi which would be around £150. what a joke.
So we were stuck in this shambles of a hotel as we had paid in Excess of £9k to get here from Scotland we were not prepared to pay anymore.
After a couple days it quietened down but then when we were in the room we heard the Scaffolders again only to find them outside our room on the patio. I went straight down to reception only to find the receptionist rude and unfriendly so asked to speak to a manager. She arrived 20 minute later so I took her out and showed her what was happening, she apologised and found us another room. What a nightmare.
I received a call from a Manager the next day Richard Nixon and all he would do was apoligise not what we were looking for and told him we could not wait to get out this hotel and back to Scotland.
The Hotel references 9 Restaurant's. Only 5 open every night with the same menu every night. These were shared with the Secrets St James Hotel on the same site.
The hotel does not have any quite place to have a drink at night no Foyer. The Piano bar was a joke as they only had 1 barman at most 2 when they could be bothered for the 2 hotels as St James shared this bar.
When we checked out the receptionist asked for our view on stay. She did not like our reply and asked us to score the hotel we told her 0 she called her manager but she did not arrive to speak to us then the receptionist marked us down as a 7 so they were not interested at all.
Glad to be back in Scotland and will be back to Jamaica but certainly not to Secrets now we know why they call it secrets as they do not tell you how bad it is
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Shame it’s associated with secrets brand
