Sheraton Waikiki Beach Resort

Dining

Kai Market, Rum Fire Hawaiian restaurant (lunch and dinner), Edge of Waikiki pool bar and grill. Snack bar.

Entertainment

Regular evening entertainment. Nightly 3D Light Show.

Fun and Games

Adults-only infinity pool. Helumoa Playground featuring 2 oceanfront swimming pools, 2 Jacuzzis, 70 ft waterslide, interactive fountain and poolside cabanas. Spa*. Hula lessons. Lei making. Ukulele lessons. Children’s programme (starting at age 3 months). Fitness centre. Fitness classes.

Handy Stuff

WiFi*. Gift shop. Laundry/dry-cleaning service*. Room service*. Self-parking $45 valet parking $55, plus tax per night (payable locally, subject to change).

Resort Fees

Resort Fee $42.00 plus applicable taxes, per room, per day (payable locally, fee subject to change).

Resort Fees Information

Resort fee includes: - High speed Internet access in guest room and public areas - Daily Yoga (one hour for two guests) - Daily cultural activities - Introduction to StandUp Paddleboarding (15 minutes for two guests) - Complimentary rental of a MiFi (portable high-speed Wi-Fi device) for use around the island (one per room, per stay) - Sea Life Park, buy one, get one free entrance - Unlimited long distance and international telephone calls - Complimentary one day rental of GoPro Camera (one per room, per stay) - Two 500ml bottled waters replenished daily - Adult pool floats (on a first come first served basis) - Complimentary access to RumFire Club - Press Reader Access - access to 5000 newspapers and magazines in multi-language. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Additional Information

*Denotes local charge.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (3538)
Very good (2694)
Average (1070)
Poor (433)
Terrible (409)

Creepy hotel security - everything else great

Jul 14, 2024 Kotinca P

Points off for security banging on our door. As a female traveler - glad I wasn’t alone. He said it was a standard safety check, but since we had eaten in one restaurant per day billed to our room and our car in and out of parking…It was creepy. And should not have happened. A call came right before, but the receiver on that phone didn’t work.

Great Housekeeping Service by Staff

Jul 13, 2024 Sheryle D

Excellent housekeeping services by Arlene. The front desk staff especially the bell desk could do better as their staff is not friendly and sometimes rude. If it wasn’t for Arlene’s excellent housekeeping customer services, I would have rated this place two stars for bad guest service. The place itself is nice and is in a good location.

Expectations high, experience low

Jul 11, 2024 Marcus O

I have stayed at Marriotts around the world… almost 1000 nights. I am deeply disappointed with my experiences at the Sheraton Beach Resort in Waikiki. First, after staying over 100 nights in mid level Fairfield hotels in the first half of the year, I thought I would use my points to treat our family to a couple of nights in Waikiki Beach in… Read more

I have stayed at Marriotts around the world… almost 1000 nights. I am deeply disappointed with my experiences at the Sheraton Beach Resort in Waikiki. First, after staying over 100 nights in mid level Fairfield hotels in the first half of the year, I thought I would use my points to treat our family to a couple of nights in Waikiki Beach in Honolulu. I did as much research on which Marriott property to choose on the beach and made sure to select Room Night Upgrades so that my family of 5 might find some comfort in this idyllic locale. We had stayed at Ko’Olina in Aulani for the first few night on Oahu, but wanted the Waikiki experience. We chose the Sheraton due to the many positive reviews. On arrival here we were met with a crowded scene, almost no recognition of Marriott status, a $60 per person per night “resort fee” and a super small room with a so called “upgrade” to a beach view. The room is super small and represents no upgrade value to us. The resort is so crowded that we can hardly find a suitable place at pool or beach… this is not what I expected for my loyalty, use of (many) points, and room night upgrade amenity. I am very disappointed in our situations and am questioning whether I should maintain my loyalty to this brand or just forget about it. Further, the continental breakfast is weak and only offered to 2 of the 5 of us in the room. This is no “deal” and really not a very good reward for the dozens of nights I spend away from my family and in hotels, which up to now have been selected as Marriott brands. Suffice to say, I won’t come back here if I plan on spending a few night in the Hawaiian paradise. One is just a number here at the Sheraton. Read less

Watch Honu's all day long

Jul 11, 2024 vivekt552 Mumbai, India

If you're the kind of person that enjoys an oceanfront, on top of the ocean, looking at turtles all day long type of view, then this is the place for you. I am a former ambassador elite but now a Titanium elite member with Marriott Bonvoy and have stayed at properties all over the place, and I can tell you that this is one of those properties that… Read more

If you're the kind of person that enjoys an oceanfront, on top of the ocean, looking at turtles all day long type of view, then this is the place for you. I am a former ambassador elite but now a Titanium elite member with Marriott Bonvoy and have stayed at properties all over the place, and I can tell you that this is one of those properties that literally takes your breath away when you walk in with all the wonderful people at the front desk and getting a nice upgraded suite with a lot of other courtesies thrown in and a view to die for. To make things even better, you have pretty much full access to the sister property right next to the Royal Hawaiian so you do get the Hawaiian vibe, even though you’re somewhat in the middle of the hustle bustle of Waikiki beach. you have a ton of choices when it comes to food and drinks. My favourite was the island vintage coffee which is right next door as well as the Italian place. So lots of things for everybody and especially for families with small children. I can’t wait to be back here this coming week. Read less

Memorable positive experience.

Jul 10, 2024 Bryan O

Whole hotel experience has been top of its class. From valet to restaurant employees, everyone has been great. I also like to make a positive shoutout to our hotel cleaning crew. Mr. Roger, has made the whole experience great. Room was cleaned perfectly and he has been fun to talk to in the hallways. Many thanks for making our family more memorable

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