Sofitel Dubai The Palm

Dubai Beach, Dubai

Virgin rating

Classic Room
Laguna Beach Taverna
Moana Restaurant
Gym
1 Bedroom Apartment
Hong Loong Restaurant
2 Bedroom Apartment Master Bedroom
Lodge Villa Master Bedroom
Lodge Villa Living Room
Porterhouse Steak & Grill
Prestige Suite
Premier Lounge
Spa
Signature Palm Suites
Signature Palm Suites 2nd Floor Lounge
Signature Palm Suite Honeymoon Suite
Signature Palm Suite Honeymoon Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Eden Villa
Eden Villa
Eden Villa
Classic Room
Laguna Beach Taverna
Moana Restaurant
Gym
1 Bedroom Apartment
Hong Loong Restaurant
2 Bedroom Apartment Master Bedroom
Lodge Villa Master Bedroom
Lodge Villa Living Room
Porterhouse Steak & Grill
Prestige Suite
Premier Lounge
Spa
Signature Palm Suites
Signature Palm Suites 2nd Floor Lounge
Signature Palm Suite Honeymoon Suite
Signature Palm Suite Honeymoon Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Eden Villa
Eden Villa
Eden Villa

The hotel

Sofitel Dubai The Palm, is a unique luxury 5-star resort on the East Crescent of the world’s famous island Palm Jumeirah fusing warm Polynesian welcome with outstanding Arabic hospitality adhering to French elegance. ‘Live the French Way’ stays at the core of every visit to this beautiful tropical retreat, where you will experience ‘Magnifique’ in an enchanting environment inspired by the culture and architecture of the South Pacific, ensuring you are relaxed, revived and restored. 

Amenities

  • Scuba Diving
  • Snorkelling
  • Tennis
  • Babysitting service
  • Kids Club
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

Located on the East Crescent of the iconic Palm Jumeirah, 700 metres from Atlantis Aquaventure waterpark, and a 20-minute drive from Burj Khalifa and the Dubai Mall. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

360 rooms and suites and 182 serviced apartments. All with air-conditioning, balcony, LCD TV with DVD player, telephone, Bose wave audio system, WiFi access, mini-bar*, tea/coffee-making facilities, safe, hairdryer, iron and board, and L'Occitane amenities. 

Luxury Sea View Room with 1 king-size bed, sleeping maximum 2 adults.

Board Basis options:

Half Board option: includes breakfast and guests are entitled to choose either lunch or dinner on a daily basis when staying on Half Board. Dine-around concept is available in 6 selected outlets mentioned below. On 31 Dec Half Board will be available for lunch only.

  • Manava - International buffet
  • Maui - Beachside light fare and grills, special Half Board set menu
  • Porterhouse - steak and grills, special Half Board set menu
  • The World Eatery - International cuisine, special Half Board set menu
  • Moana - fish and sushi, special Half Board set menu
  • Hong Loong - Pan-asian, special Half Board set menu

Premium Half Board dine around: includes lunch or dinner. Unlimited selection of alcoholic and non-alcoholic beverages, redeemed at Manava, Zoya, Porterhouse, The World Eatery, Moana or Hong Loong. Drinks served by the glass only. Cocktails, mocktails and smoothies are excluded.

Full Board option: same as the Half Board option but with lunch and dinner. On 31 Dec Full Board is not available.

Please note: restaurant options are subject to change.

Luxury Palm View Room with 1 king-size bed, sleeping maximum 2 adults.

Junior Suite with either sea view or Palm view (subject to availability), with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years).

Prestige Suite with separate living room, master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years). Prestige Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.

Beach Suite with separate living room, master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 3 adults. Beach Suite Palm View also available. Beach Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.

Opera Suite with 2 king-size beds, separate living room and sofa suitable for a child, sleeping maximum 4 adults and 1 child (below 12 years). Opera Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.

One Bedroom Apartment, with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 infant, or 2 adults and 2 children (under 12 years).

One Bedroom Sea View Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 infant, or 2 adults and 2 children.

Two Bedroom Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum sleeping maximum 4 adults and 1 infant, or 2 adults and 3 children.

Two Bedroom Sea View Apartment, with master en-suite bedroom with 1 king-size bed, additional twin bedroom and sitting sofa in living room, sleeping maximum 4 adults and 1 infant, or 2 adults and 3 children.

12 restaurants, bars and lounges; Manava (International buffet for breakfast and dinner), Hong Loong (Pan-Asian cuisine with a contemporary twist), Porterhouse Steak and Grills, Moana (Peruvian-Japanese fusion), Laguna Lounge (trendy beachfront lounge featuring live music), The World Eatery (International cuisine à la carte), Maui Beach (International cuisine), Cabanas (romantic beach side dining on request*). Lobby Lounge, Maui Beach Bar, Porterhouse Bar, Reply Sport Bar, The Library, Gelati ice-cream.

Private 500-metre beach. 6 outdoor swimming pools (additional swimming facilities available at the Spa) including kids' pool with slides. Sofitel Spa by L'Occitane* with 4 outdoor cabanas, steam and sauna rooms. 24-hour Sofitel Fitness high-tech gym. Water sports*. 2 multi-purpose tennis courts. Eco Golf. Amura Kids Club (open 9:00am-8:00pm, aged 4-12 years). Gaming zone.

Complimentary WiFi access in rooms and public areas. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*.

3 nights between 27 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (12737)
  • Very good (1829)
  • Average (613)
  • Poor (229)
  • Terrible (191)
Image of the Tripadvisor rating Housekeeping 👍

Nov 14, 2024 Ghasharib S

The Sofitel hotel was very nice and cooperative in terms of hosting the conference I was attending. Housekeeping, especially Mazedul was very helpful in answering my questions and assisting with different requests to make my stay comfortable. Would definitely recommend and stay here again!
Image of the Tripadvisor rating Fantastic visit

Nov 14, 2024 Dhritiman B Gurgaon, Haryana, India

Excellent hotel for conferences and leisure stay. Food is multi cuisine and has a huge variety. Seamless check in and check out. Fantastic for kids with what I saw....Excellent pool and beach area too! I will highly recommend this hotel if you want a luxurious stay.
Image of the Tripadvisor rating Porterhouse

Nov 13, 2024 dw12a New Germany, Minnesota

I have dinner in porterhouse the food really good, Marta was serving us from begining till end of our dinner and this is out last evening and she prepared special dessert we reallly enjoy thankyou❤️❤️
Image of the Tripadvisor rating Very good hotel but the half board package doesnt even include soft drinks ! Spoils an otherwise excellent experience

Nov 13, 2024 Vacationer144061

Very good overall- excellent apartments, nice facilities and high quality food options - however 2 complaints means 7/10 rather than 9/10 First issue is main pool is not large enough for such a big hotel and the other 5 pools are small - several of them kids pools . Second bigger complaint is half board package doesnt include water or soft… Read more
Very good overall- excellent apartments, nice facilities and high quality food options - however 2 complaints means 7/10 rather than 9/10 First issue is main pool is not large enough for such a big hotel and the other 5 pools are small - several of them kids pools . Second bigger complaint is half board package doesnt include water or soft drinks ! And even when you upgrade to premium drinks package like we did you can only have free drinks with your half board meal . Sofitel as a 5 star hotel, you have to be better than this with your half board+ drinks package ! Shame as everything else is perfect ! Read less
Image of the Tripadvisor rating Families, yes. Couples, maybe no.

Nov 13, 2024 Samantha R

Just back from a 10 night stay at Sofitel Dubai The Palm. The hotel is beautiful! However, if you are a couple, be aware that this is a very family bias resort. If this doesn't bother you, then it may be the resort for you..... For us unfortunately, it was quite hectic despite the relaxing decor. Sun loungers are quickly reserved so be early if… Read more
Just back from a 10 night stay at Sofitel Dubai The Palm. The hotel is beautiful! However, if you are a couple, be aware that this is a very family bias resort. If this doesn't bother you, then it may be the resort for you..... For us unfortunately, it was quite hectic despite the relaxing decor. Sun loungers are quickly reserved so be early if you want to secure your spot! We booked a Luxury Palm View room, which upon arrival I think we may have had the worst luck, situated directly above the Indian restaurant with pretty much no view, although, when we complained, it was resolved pretty much straight away. Breakfast was a little hectic (time dependant) but the selection was good. I did not like that the waiters persisted on a personal review after ordering just 1 coffee, this happened 3 times, all 3 did nothing special to warrant a personal review, which leads me to believe that the reviews on this list with personal mentions are not exactly accurate. The service as a whole was good. The gym was actually one of the best I've visited in a hotel/resort, if you are a 'Crossfitter', the gym has a Concept 2 ski & row erg, an assault bike & assault runner. Despite some of the above quibbles, we did really enjoy our stay, although due to the family vibe we would probably not make a return, sadly. Read less