Sunset At The Palms

Negril, Jamaica

Virgin rating

Tree Top Deluxe Room
Deluxe
Deluxe
Deluxe
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Lotus Leaf Restaurant
Palm Grove Restaurant
Tree Top Deluxe Room
Deluxe
Deluxe
Deluxe
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Lotus Leaf Restaurant
Palm Grove Restaurant

The hotel

Nestled in 10-acres of delightful tropical, lush gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Offering a personalised concierge service, the dedicated team are happy to assist as soon as you arrive, as their aim is to help you fully enjoy your time in Negril. From arranging transportation and booking excursions to making dining reservations and organising special occasions, nothing is too much trouble. Renowned for its unique and intimate accommodations, stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices from the extensive International buffet at Palm Grove Restaurant to the creative Caribbean fusion menu at the à la carte Lotus Leaf. Guests rave about the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

  • Kayaking
  • Snorkelling
  • Windsurfing
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

85 rustic treehouse-style rooms and suites, spread throughout 43 individual wooden buildings with no lifts. All with air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea and coffee maker, fridge stocked with bottled water, soft drinks and local beer replenished daily, iron and board, slippers, bathrobes and nightly turn-down service. Tree Top Deluxe Rooms have 1 king-size bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated. 

Tree Top Suites are split-level, have a sunken living area with a sofa bed, 2 full bathrooms, 2 private verandahs and sleep maximum 3 adults.

Palm Grove Restaurant (open daily serving breakfast, lunch and dinner), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week, reservations required), Lotus Leaf Restaurant (dinner; Caribbean fusion cuisine, open select evenings 3 nights a week, by reservation only) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc). Bamboo Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm).

Live music nightly. Weekly Manager's cocktail party.

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Nature walk. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Gift shop. Room service (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening).

3 nights between 1 Nov -21 Dec.

5 nights between 22 Dec-24 Apr.

3 nights between 25 Apr-31 Oct.

7 night minimum stay applies at all times to Tree Top Suites.

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Please note: there is a dress code for Lotus Leaf Restaurant and Chef’s Showcase dining experiences.

Rating summary

  • Location Image of the Tripadvisor rating
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Traveller rating

  • Excellent (2967)
  • Very good (769)
  • Average (223)
  • Poor (90)
  • Terrible (54)
Image of the Tripadvisor rating I fell in love all over again...

Nov 13, 2024 Departure14590963143

After caring for my mother for a few years, it felt wonderful to be taken care of. The Palms did just that. I fell in love with Jamaica all over again thanks to the Palms and the beautiful people that work here. I will be back to enjoy the people, the food, music, atmosphere and the beach! Thank you to everyone!!!
Image of the Tripadvisor rating It's all about YOU at Sunset.

Nov 11, 2024 Greg H Ontario, Canada

Spent a very happy time away at Sunset at the Palms in Negril Jamaica and let me tell you - this place is magic. Deluxe ‘treetop’ room surrounded by tropical gardens and towering palms. So fun! Comfortable air conditioned accommodation with well appointed amenities, stocked mini fridge, beautiful views off the balcony with sitting for two and a… Read more
Spent a very happy time away at Sunset at the Palms in Negril Jamaica and let me tell you - this place is magic. Deluxe ‘treetop’ room surrounded by tropical gardens and towering palms. So fun! Comfortable air conditioned accommodation with well appointed amenities, stocked mini fridge, beautiful views off the balcony with sitting for two and a daybed to stretch out on. Like nothing I’ve stayed in before - loved it. You can read about the resort itself on the website: thepalmsjamaica.com, but one of the highlights of this property are its people. The welcome and care received throughout our stay was incredible. You are treated like gold here by each and every one of the staff with a friendly greeting or any assistance you may need. You are their priority. You’ll meet and have your own experiences with staff, but I have to mention a few that made our stay memorable: Benji, our personal airport shuttle driver - super chill. Bianka, our personal concierge: thank you for keeping us in the loop during our stay and the hugs as we left for home, you are pretty special. To all the many wonderful bar, resort, beach and grounds crew: Britany, Cornelius, Tamika, Easy Peasy, Kevon, Leon, Jason, Lester, Piano Paul (a must see) and the many MANY others for their warm smiles and gracious service, thank you. To Donna Grant, Hotel Manager - you’ve done a fantastic job in guest services. Your resort is 5 Star. Easy to see why you have so many repeat guests - at times it felt like a family reunion happening all around us. Well Done! Read less
Image of the Tripadvisor rating Warm & Friendly Serenity

Nov 4, 2024 Sommerhus_Wahl Waterdown, Canada

We had an absolutely magical 5-day getaway. A perfectly chill few days on the beach and poolside, including a trip to the spa, and some great cocktails and excellent food (the Chef's Showcase night was a standout favourite). Most importantly, Sunset At The Palms had the warmest, friendliest staff you could imagine. It's no wonder we met many… Read more
We had an absolutely magical 5-day getaway. A perfectly chill few days on the beach and poolside, including a trip to the spa, and some great cocktails and excellent food (the Chef's Showcase night was a standout favourite). Most importantly, Sunset At The Palms had the warmest, friendliest staff you could imagine. It's no wonder we met many other guests who returned every year! We felt so welcomed and looked after at every moment from every single person — the concierge, all the servers, the chefs, the lifeguard and security personnel, even the crossing guard who makes sure you get safely across the road. A single offhand comment on the morning of our last full day there to one of the beach bar staff about missing out on snorkelling (the large catamaran needs 6 guests signed up), led to him introducing us to the captain of a reputable glass-bottom tour boat moored nearby. Within an hour we were on the water for a very reasonably priced private excursion! Bring cash, because the folks there earn their tips with gracious kindness and care. This small resort is all about relaxation, not loud parties. The private, individual cabins are elevated off the ground, set among lush gardens with birds, small lizards and chirping tree frogs. The dining areas are all under cover but except for the Lotus Leaf fine dining restaurant, they're open to the outdoors so you’re never far from greenery and the sounds of nature. So calming and restorative. The beach was quiet, the surf was gentle, and the sunsets are STUNNING. Read less
Image of the Tripadvisor rating The most relaxing and joyful time

Oct 30, 2024 Stefania S

My husband and I had a wonderful stay at Sunset at the Palms. Sunset is a unique all-inclusive resort immersed in a tropical landscape. The hotel rooms are located in beautiful wooden structures; not the usual concrete hotel type. We stayed in the King Bedroom and it was very comfortable, no complaints. The staff is made up of the most courteous… Read more
My husband and I had a wonderful stay at Sunset at the Palms. Sunset is a unique all-inclusive resort immersed in a tropical landscape. The hotel rooms are located in beautiful wooden structures; not the usual concrete hotel type. We stayed in the King Bedroom and it was very comfortable, no complaints. The staff is made up of the most courteous people we ever met; everyone is there to greet and help you. The food is outstanding with multiple choices of a la carte and buffet restaurants. I mostly ate fish always fresh and delicious. There are multiple bars on the property to satisfy anyone's thirst! The beach is amazing, you won't be disappointed: fine sand and crystal-clear warm water. The resort also offers free water sports. We had the wonderful experience of swimming in the Caribbean Sea while raining; it was exhilarating! If you need time to escape your busy life there is no better place to find relaxation! Read less
Image of the Tripadvisor rating Phenomenal cozy experience!!

Oct 29, 2024 Chantelle C

It was a wonderful experience for me. The staff made me feel like family and I didn't feel alone at all! Food was phenomenal, the boat cruise was fun, the room was so cosy I didn't want to leave. Special thanks to Bianka! She made my stay a seamless experience! She's a warm young lady who made sure I was always ok. I'll definitely be recommending… Read more
It was a wonderful experience for me. The staff made me feel like family and I didn't feel alone at all! Food was phenomenal, the boat cruise was fun, the room was so cosy I didn't want to leave. Special thanks to Bianka! She made my stay a seamless experience! She's a warm young lady who made sure I was always ok. I'll definitely be recommending a stay with my friends and family!!! -Enid Read less