Sunset At The Palms

Everything exceeded expectations. The Treehouses were lovely, the bed comfy and food and drink was great - altogether a relaxing vibe. The staff were excellent and friendly, especially Dahlia. We loved the fact that the non-motorised water sports were free and it was good to have a bar/restaurant on the beach. We also did a couple of trips which we much enjoyed - River Rafting and a visit to the waterfalls. Plus we got a cab to Ricks Cafe. We will be hoping to return, as we had such a brilliant time and we will definitely stay at Sunset at the Palms again. Read less

We were a family of 4 form the UK, all adults who arrived on the 20th of June for 11 nights, luckily leaving just before the airport closed for Storm Beryl, we had a wonderful stay at the resort, the hotel is unique, with the treetop rooms and feeling as though you are in the middle of the jungle with the private beach area only a 5min walk away across the road which is manned to help you cross, we had no issues with the food, the breakfast was excellent with a good choice, and the themed buffet nights were also to a good standard, not a huge buffet, but it works, as we find we don't want too much of a choice, as by time you get back to your table, your partner has already finished, we also tried the Lotus restaurant on three occasions and the Chefs Showcase twice, we can throughly recommend both places. Although we were out of season, the pool area was never busy, and the beach was the same, the sea is amazing. We went on two trips during our stay, both through the hotel, Ricks Cafe, which is well worth a visit, if only for a couple of hours, the vibe is excellent, we also done the Y's Falls with was also excellent plus the Black River which was Ok. Special shout outs go to Nadine and Big Man at the Pool bars, Sinclair who took us on our trips, Cornelius (my Deputy) in the restaurants, Seymour and Delaney at the Beach and Vanessa who always had a smile on her face and Sediesi our personal Concierge. Now, the only reason I have given this hotel a 4 star rating is for the following, the hotel does look a little tired, but don't take this away from how great the hotel is, our room was also a little tired, the Hairdryer and Shower head did not work when we arrived, both fixed within 24hrs though, I'm still not convinced we were in a deluxe room, as our room looked exactly like the Standard room on the website, plus some staff members when asked did think we were in a Standard room, although reception told us otherwise, lastly, note that the hotel is on the side of a busy main road, so you will get woken during the night with loud cars, even more louder Bikes, and lorries using their horns, we did get use to this, but only because we were there for a longer time, our room was situated in the middle row of three and we noted that some rooms did have windows, ours only had wire mesh for windows. and lastly, the gift shop is the worst part of the hotel, complete rip off and it's cheaper to get a taxi to Broadway shopping than use this shop, every item is well over 50% more than down the road, no reason for it really, thermal flasks were 25$+ down the road they are 12$, Sanitary products were 15$, 7$ down the road!!! Would we come back to this hotel, yes we would, Thanks for everything Sunset at the Palms, and we hope that you are all safe and well after Storm Beryl, John B Read less

My Husband and I just returned yesterday from Sunset and I can’t recommend it enough! What wonderful staff and service from beginning to end. We were looking for quiet, restful….some pampering (okay…me!) and the opportunity to completely unwind. This Resort provided it all and more. It was sunny generally in the morning which allowed for an amazing time lolly-gagging in the water (on provided floaties…loved it!); watching the world, and smiling ear to ear - and it rained in the afternoon which was actually welcome. We’d have a great lunch and the lanai with our room allowed for us to sit outside and enjoy watching the rain. Food was exquisite; THANK YOU to the talented Chef and Team and everyone was so helpful. If I didn’t have this “work” thing (it does get in the way lol)…I’d be back tomorrow. Highly recommend. Thank you Sunset! We miss you already :) Read less

excellent adults only resort. great food selection with largely local cuisine which was really tasty. friendly staff always there to help. very nice wooden cabin rooms which are different than anything I've experienced before. having the private beach was great as well with lots of activities on offer. whats even better is they allow staff to showoff especially with the chef showcase and also one of the days one of the younger chefs came onto the beach in the afternoon to cook right infront of us and show how to cook a simple yet great meal. 110% recommend Read less