The Outrigger Kona Resort & Spa

Big Island, Hawaii

Virgin rating

The hotel

Spanning 22-acres of oceanfront, adjacent to Keauhou Bay, this truly special resort offers a perfect location for an authentic Hawaiian experience. Most of the resort overlooks the ocean and feature beautiful colours and prints created by renowned Hawaii designer, Sig Zane. Another highlight is the fantasy pool, set on several different levels and dramatically nestled along the ocean’s lava cliffs — it really is unequalled in all of Hawaii, something we don’t say lightly! Kids will love the 200-foot winding waterslide at the oceanfront lagoon pool. 

Amenities

  • Scuba Diving
  • Snorkelling
  • Tennis
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool

Where is it

Overlooking Keauhou Bay, on the Big Island, a 5-minute drive from Kona Town.

Hotel information

509 rooms and suites on 7 floors, across 4 buildings. All with private balcony or terrace, air conditioning satellite TV, telephone, WiFi access, mini refrigerator, bottled water, tea/coffee maker, hairdryer, bathrobe, bathroom amenities, iron and ironing board. 

Resort View rooms have either 1 king-size bed, or 2 double beds, sleeping maximum 4 people. 

Mountain View rooms feature views of Mauna Loa and tropical resort grounds, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Partial Ocean View rooms feature partial views of the Pacific Ocean, and have either 1 king-size bed, or 2 double beds, sleeping maximum 4 people.

Ocean View rooms feature breathtaking views of Keauhou Bay and the Pacific Ocean, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Oceanfront rooms feature captivating views of the Kona coast, as well as the beautiful lawn and gardens, and have either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Partial Ocean View, Ocean View, and Oceanfront rooms can all also be booked as Club rooms, which includes access to Voyager 47 Club Lounge, offering complimentary breakfast, as well as evening drinks and appetizers.

Club Oceanfront Deluxe Suites feature a separate living area with sofa bed, wet bar, and oversized balcony, with 1 king-size bed, sleeping maximum 4 people. 


Holua Poolside Bar & Lounge (serving island-inspired cuisine and a range of tropical drinks). Wailele Cafe (casual oceanfront restaurant serving Hawaiian and American cuisine, open for breakfast and dinner daily, with live music Thursday-Saturday evenings.)

Daily cultural activities and regular evening entertainment. 

Multi-level system of swimming pools with waterslide and children's section. 2 whirlpools. 24-hour fitness centre. Daily activities including lei making, yoga, ukulele lessons, hula lessons, and cultural tours. Water sports including snorkelling, paddle boarding, diving* and deep-sea fishing*. Tennis, basketball and bocce ball. 

Complimentary WiFi access (included in resort fee). Laundry/dry cleaning service*. Room service*. Self-parking $25, valet parking $35, plus tax per day (payable locally, subject to change).

Resort fee of $35 plus tax, per room per night, payable locally (subject to change).

Resort fee includes: - Enhanced WiFi in guest rooms and public areas of the resort - Welcome shell lei upon arrival - Tote bag (1 per stay) - Cultural activities including lei making, hula lessons, slide races and more - Guided historical tours of Keauhou Bay - Manta Talk at Manta Learning Centre - Daily pool refreshments - Daily access to outdoor games (tennis, basketball, bocce ball - complimentary equipment) - Daily yoga or fitness class - Daily paddleboard rental (1 board for 2 hour use) - Discounted green fees at Kona Country Club  - Discounted snorkel rental, beach chairs and umbrellas at Keauhou Bay Adventure. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (36)
  • Very good (3)
  • Average (2)
  • Poor (1)
  • Terrible (3)
Image of the Tripadvisor rating Wasted potential

Nov 18, 2024 Richard M

The hotel is severely under staffed. If you go to dinner, the restaurant is 80% empty but they can’t seat you because they have a single server. The bar staff seem to hate to work here and treat guests accordingly: they ignore you, no acknowledgement like “I’ll be right with you”, they avoid eye contact until they get to you eventually. This… Read more
The hotel is severely under staffed. If you go to dinner, the restaurant is 80% empty but they can’t seat you because they have a single server. The bar staff seem to hate to work here and treat guests accordingly: they ignore you, no acknowledgement like “I’ll be right with you”, they avoid eye contact until they get to you eventually. This happened every time we were at the bar. One time when they finally got to me so I could order the fish tacos, turns out they did not have fish tacos. How can the planning at this hotel that they don’t have fish in Hawaii! In any case the food is broadly bad. The cafe staff are friendly and attentive. Some of the best rooms are in front of the pool full of screaming children until 10PM every night. The room balconies seem to amplify the sound and the room windows have zero sound proofing. Also, our premium room has an AC system that sounds like an old broken fan and the toilet runs constantly. The location of this hotel is great, it could be such a nice hotel but it seems very poorly managed. It’s as if people without any hotel experience stumbled upon an abandoned hotel (this used to be a Sheraton) and are attempting to run it. Read less
Image of the Tripadvisor rating Outrigger Kona not for gluten free (celiac) people but beautiful property

Nov 18, 2024 J r

This property is beautiful. Do yourself a favour and get an ocean front room on the manta side. It’s quiet and you see manta rays feeding at night. Kim at the pool side bar was great. NOT many gluten free options and staff not knowledgeable about it so get a car and eat off property
Image of the Tripadvisor rating Beautiful Hotel and View of the Ocean

Nov 17, 2024 jdholzy Iowa

We loved staying at the Outrigger hotel. I stayed with my 5 and 7 year old for a vacation trip. We had a room with 2 double beds and a balcony that had a partial view of the ocean. It was beautiful! The staff went above and beyond. Kiara at the front desk was very helpful with our check-in process. My kids are still wearing the shells we… Read more
We loved staying at the Outrigger hotel. I stayed with my 5 and 7 year old for a vacation trip. We had a room with 2 double beds and a balcony that had a partial view of the ocean. It was beautiful! The staff went above and beyond. Kiara at the front desk was very helpful with our check-in process. My kids are still wearing the shells we were gifted. We spent a lot of time at the kids pool, and according to my kids, they went down the slide thousands of times. The attendants at the top of the slide were awesome and fun to talk to. They also gave great advice to come up to the top of the slide to get pictures of the sunset. (Genius advice!). The location of the hotel was great because we wanted to spend a day on the east side of the island and beaches that were north of Outrigger. The housekeeping were also very kind and helpful. Read less
Image of the Tripadvisor rating Holua lunch

Nov 15, 2024 Seth T

Kim at Holua Restaurant was a wonderful waitress... she was very friendly, very helpful and attentive. She paid personal attention to each one of us and made us feel very welcome. The second day she remembered us and our names which made us feel appreciated!
Image of the Tripadvisor rating Beautiful hotel and AMAZING staff!

Nov 14, 2024 Cynthia R California

Tessa and Sharlene, thank you so much for giving me such a memorable experience! YOU BOTH MADE MY TRIP! I highly recommend this peaceful, beautiful, and relaxing hotel away from the crowds and in paradise. I can’t wait to come back very soon!