The Ritz-Carlton, Turks and Caicos

Providenciales, Turks and Caicos Islands

Virgin rating

King Guest Room
Queen Queen Deluxe Guest Room
Double Double Queen Guest Room
Junior Suite
Oceanfront Suite
Suite
Suite
Ocean Front
Adult-only pool
Adult-only pool
Pool Cabana
Coralli Restaurant
Casa Nonna
BLT Steak
Lobby Lounge
Pool bar
Grace Bay Beach
King Guest Room
Queen Queen Deluxe Guest Room
Double Double Queen Guest Room
Junior Suite
Oceanfront Suite
Suite
Suite
Ocean Front
Adult-only pool
Adult-only pool
Pool Cabana
Coralli Restaurant
Casa Nonna
BLT Steak
Lobby Lounge
Pool bar
Grace Bay Beach

The hotel

The Ritz Carlton Turks & Caicos is a luxurious and exclusive resort situated in one of the most captivating destinations in the Caribbean. Nestled along the pristine white sands of Grace Bay Beach, this enchanting retreat offers a perfect blend of elegance, natural beauty, and world-class amenities. The resort boasts lavish accommodations, ranging from spacious rooms to opulent suites, each designed to provide ultimate comfort and breath-taking views of the turquoise waters. You can indulge in a variety of dining options, from gourmet cuisine at the signature restaurants to casual beachfront dining experiences. Whether you choose to lounge by the sparkling infinity pool, rejuvenate at the luxurious spa, or jump into some of the world’s best snorkelling and diving, every moment at the Ritz Carlton Turks & Caicos guarantees a true escape into paradise.

Amenities

  • Snorkelling
  • Yoga
  • Kids Club
  • Families
  • Bar
  • Casino
  • Evening Entertainment
  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

On the pristine shores of Grace Bay Beach. Transfer time from Providenciales International Airport: approximately 15 minutes.

Hotel information

147 ocean-facing rooms. All with air-conditioning, living/sitting area, WiFi access, LCD TV, tea/coffee maker, bottled water and safe*. All bathrooms include deep full-size baths and a separate shower. Deluxe Limited View rooms with 2 queen beds, sleeping maximum 4 adults.

Deluxe Oceanview King rooms with a balcony and 1 king-size bed, sleeping maximum 2 adults.

Deluxe Oceanfront King/Double rooms with a balcony and 1 king-size bed or 2 queen beds, sleeping maximum 4 adults.

Junior Suites with a balcony and 1 king-size bed, sleeping maximum 2 adults.

Club Level

Upgrade your stay with The Exclusive Ritz-Carlton Club® Level and enjoy exclusive lounge access with five food offerings, complimentary refreshments and cocktails, and dedicated concierge services.

Coralli (Mediterranean menu, breakfast, and lunch). BLT Steak (steakhouse, dinner). Casa Nonna (traditional Italian Cuisine, dinner). Noori at The Lobby lounge (Japanese and sushi dishes).

Live entertainment at the Lobby Lounge. Casino.

2 outdoor pools including an adult-only pool and family pool. Pool cabanas*. Beach biminis*. Spa*. Fitness centre, yoga classes. Non-motorised water sports including see-through paddle boards and kayaks. Ritz Kids club (age 4-12 years). Bike hire*. Catamaran excursion*.

Room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (330)
  • Very good (60)
  • Average (64)
  • Poor (35)
  • Terrible (52)
Image of the Tripadvisor rating Totally Fair Review of the Ritz-Carlton Residences Turks and Caicos

Jul 9, 2024 therealbmayer New York City, New York

Conclusion: The RC TCI would be a great Marriott, good Westin but is an inadequate Ritz. In short, the property feels way too big to execute RC luxury service. Property: The campus is beautiful, detailed landscaping at the pool and beach. Integration with nature is seamless. WiFi, however, is inconsistent at best, it went down for extended… Read more
Conclusion: The RC TCI would be a great Marriott, good Westin but is an inadequate Ritz. In short, the property feels way too big to execute RC luxury service. Property: The campus is beautiful, detailed landscaping at the pool and beach. Integration with nature is seamless. WiFi, however, is inconsistent at best, it went down for extended time throughout our stay. Rooms: Well appointed and wonderful. Very clean. Gym: Small and not clean. Equipment is down (tread, water dispenser) and there is only one set of weights for the entire campus. After 7 AM, demand overwhelms supply. Arrival: Dysfunctional. Room assignments and luggage delivery were disorganized and slow. Luggage had to be delivered and then re-delivered. F&B: Staff is clearly frustrated. Servers roll their eyes at table assignments. On the beach, we waited an hour and forty minutes for a Caesar salad. At the pool, two hours and twenty minutes for fried calamari. We learned to order lunch at 10 AM so that we could get our orders by noon (restaurant opens at 1130). Bonvoy: The program is disregarded and the property does not follow the guidelines. There is no acknowledgement of status, late checkout was an unnecessary argument, points for stays are not rewarded. No one at the property contacted us during the stay to check-in. Service Heroes: Florence and Deja (Front Desk), Lillian (Housekeeping), Herbie and Calvin (Beach). In short, property charges RC prices but delivers three to four star Marriott service, although there are individual standouts. Therefore, due to the poor value for price paid, it is impossible to recommend this property. Management needs to commit to providing a Ritz experience, it is not close to where it needs to be. Read less
Image of the Tripadvisor rating Always Exceptional!

Jul 6, 2024 stayatgracebay Grace Bay, Providenciales

We love our visits to The Ritz! We are always well taken care of and welcomed by the warmth of familiar faces. Stanwick Bloem, Ashish and Anna always take great care of us from family brunches to cocktails at the lobby bar - service and quality are unmatched. Noori is one of my favourite restaurants on island, casual atmosphere and the best eats!… Read more
We love our visits to The Ritz! We are always well taken care of and welcomed by the warmth of familiar faces. Stanwick Bloem, Ashish and Anna always take great care of us from family brunches to cocktails at the lobby bar - service and quality are unmatched. Noori is one of my favourite restaurants on island, casual atmosphere and the best eats! I would make specific recommendations but everything is incredible! The grounds are beautiful and always well manicured, our kids really enjoy breaking their time up between the beach and pool. I've really enjoyed my experience at the spa, especially access to the sauna and hot tub before my massage - really makes a difference in relaxing the muscles. Lastly the boat experiences offered by the hotel through Red Hospitality are phenomenal, from group days on the Lady Grace to private charters on Pineapple Express - best staff and best boats on island. Read less
Image of the Tripadvisor rating Dark, Dusty, Hot and Cashless!

Jul 2, 2024 Petula C

I have nothing to say about the rooms, I didn't stay in them but visited the lobby bar with the rusted ceiling speaker box and the dirty plastic decor over the bar so the dust can fly in your food and the the sauna hot casino with no ATM several times. Something needs to be done. Not to mention the dark parking lot and drive way in front of the… Read more
I have nothing to say about the rooms, I didn't stay in them but visited the lobby bar with the rusted ceiling speaker box and the dirty plastic decor over the bar so the dust can fly in your food and the the sauna hot casino with no ATM several times. Something needs to be done. Not to mention the dark parking lot and drive way in front of the casino where I was almost ran over. Ridiculous.... this is not Ritz Carlton. Read less
Image of the Tripadvisor rating Not what Ritz should be

Jun 29, 2024 Mozart7688

I will be updating my review as I progress. But this is first impressions. So far - terrible experience for any Marriott but certainly for Ritz. I am lifetime platinum, titanium member. Told the property when I am arriving. So far still no room after sitting for 1hr 10 min. The attitude is we are Ritz, you should be thankful to be here. Once I… Read more
I will be updating my review as I progress. But this is first impressions. So far - terrible experience for any Marriott but certainly for Ritz. I am lifetime platinum, titanium member. Told the property when I am arriving. So far still no room after sitting for 1hr 10 min. The attitude is we are Ritz, you should be thankful to be here. Once I get the room and have a few more experiences-will update this. Read less
Image of the Tripadvisor rating Do not recommend

Jun 25, 2024 Gina F

We had a terrible experience at this resort. The customer service was the worst we had ever experienced. We had to chase the waiters for service even though only a few people were by the pool. AC in the room was not working for some reason, our rooms were not cool enough. Room service was bad, the restaurants were average and everything was… Read more
We had a terrible experience at this resort. The customer service was the worst we had ever experienced. We had to chase the waiters for service even though only a few people were by the pool. AC in the room was not working for some reason, our rooms were not cool enough. Room service was bad, the restaurants were average and everything was overpriced (10% gratuity included for horrible service). We have been to Beaches at Grace Bay several times, which is 10 times better than the Ritz. I do not recommend this resort and will never be back. Read less