Indulge your senses and recharge your soul at the Westin Turtle Bay Resort & Spa Mauritius. This resort has fabulous guest rooms and luxury suites, each of which are designed to lull you into the laid-back lifestyle of Mauritius with sumptuously adorned 'Heavenly Beds' adding to the occasion. Lovely large bathrooms with signature 'Heavenly Baths' and tropical rain showers are exactly what you need to start or finish your day. Thanks to a splendid choice of bars and restaurants, including the cool Mystique, you'll discover all manner of exotic and health-inducing dishes, with gorgeous ocean views always complimenting the fusion food experience.
Amenities
Sailing
Scuba Diving
Snorkelling
Tennis
Water Skiing
Kids Club
Families
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Restaurant
Where is it
On the northwest coast of Mauritius, the resort is nestled in a tranquil spot in the historic Balaclava area, facing the protected marine park of Turtle Bay. Transfer time from Mauritius International Airport: Approximately 1 hour 15 minutes.
Please note that if taking a seat in coach this may be longer depending on how many hotel stops are en route.
Hotel information
190 suites, all with private balcony or terrace, air-conditioning, Heavenly® Beds, 42" LCD flat-screen TV, telephone, iHome docking station, tea/coffee-making facilities, safe, mini-bar*, complimentary WiFi access, hairdryer, separate bathtub and shower, bathrobe and slippers, and iron and ironing board.
Junior Suites with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).
All Inclusive option: includes breakfast at Seasonal Tastes Restaurant. Lunch at Mystique or Beach Grill. Dinner at Seasonal Tastes Restaurant, Mystique, food credit will be supplied. Afternoon tea, cakes, savouries and pancakes at Mystique bar. Packed lunches available for guests going on excursions. A selection of drinks (11:00am–11:00pm) including local beers and wines, selected alcoholic and non-alcoholic cocktails, local spirits, soft drinks and juices. Fully stocked mini-bar (including crisps, soft drinks, local juices, water and local beers, replenished once per day).Tea and coffee facilities in room. Complimentary water sports include kayaks, pedal boats, sailing boats, windsurfing, and snorkelling. Access to the fitness centre, aqua gym and yoga sessions as per hotel schedule. Kids club. Evening entertainment.
Please note: all inclusive starts upon arrival and ends upon departure. Meal credits will apply to theme nights. Children staying on All Inclusive basis will dine from the kids menu in the restaurants.
Half Board includes: breakfast at Seasonal Tastes Restaurant and dinner at Seasonal Tastes, Mystique, Fusion or Kangan. If guests wish to have dinner at Fusion or Beach Grill, a meal credit can be used.
Full Board option: includes breakfast at Seasonal Tastes Restaurant. Lunch at Mystique or Beach Grill. Dinner at Seasonal Tastes Restaurant, Mystique, Fusion or Kangan. If guests wish to have dinner at Fusion or Beach Grill, a meal credit can be used.
Turtle Bay Junior Suite are larger than Deluxe Rooms with either 1 king-size bed and a sofa bed, or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).
Heavenly Junior Suites are in a lovely location, just footsteps away from the Indian Ocean, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).
Heavenly Family Junior Suites are located on the ground and first floors, with 1 king-size bed and a day bed, sleeping maximum 3 adults or 2 adults, 1 teenager and 1 infant or 2 adults, 2 children and 1 infant. Special amenities include a travel journal and colouring pencils, local activity guide and in-room cookies/treats.
Wellbeing Suites are extremely spacious with a large terrace, lounge and dining areas, and 1 king-size bed, sleeping maximum 2 adults (plus an infant).
Banyan Suites are pure luxury and offer direct access to the beach, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (or 1 child and 1 infant).
Beachfront Suites offer pure luxury, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (or 1 child and 1 infant).
Seasonal Tastes Restaurant (open for buffet breakfast, and daily dinner, offering International cuisine and themed nights), Kangan (modern Indian Restaurant, open for dinner), Fusion (Japanese inspired cuisine including Marriott's iconic Sushi & Live Teppanyaki, open for dinner), Beach Grill (serving meat/fish dishes, open for casual lunches, as well as BBQ dinners), Mystique (contemporary bar and lounge, with Pan Asian and International dishes during the day, and crafted cocktails and drinks in the evening). The Retreat Bar (main bar which stocks Mauritius' largest selection of local and international brands of rum).
2 swimming pools: Main pool (with shallow kids section) and Whisper Zone infinity pool (adults-only). Heavenly Spa (treatments*), Westin Workout Fitness Studio. Tennis*. Westin Kids' Club* (4-12 years). Catamaran cruise*. Water sports including scuba-diving*, glass bottom boat trips, water-skiing*, sailing, pedal boats and snorkelling.
Complimentary WiFi access. 24-hour room service*.
*Denotes local charge.
Based on 4131 reviews
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3277)
Very good (560)
Average (157)
Poor (76)
Terrible (62)
Fantastic staff, great food, relaxed vibe and amazing hotel
Nov 13, 2024Gary MSunderland, United Kingdom
We had a fantastic experience which was a result of professional, personable, engaging and customer centric staff. The team at mystique were amazing the main guy was so passionate about the restaurant and provided us with a fantastic experience and memorable evenings. The main server in mystique a lady apologises I forget her name she was so…
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We had a fantastic experience which was a result of professional, personable, engaging and customer centric staff. The team at mystique were amazing the main guy was so passionate about the restaurant and provided us with a fantastic experience and memorable evenings. The main server in mystique a lady apologises I forget her name she was so bubbly, engaging, courteous and professional. With regards others to mention there are two who stood out, Nitish at the beach bar provided excellent service and was an ambassador to the brand. Krna at the retreat bar was a delight, professional, courteous, engaging and went the extra mile. In short the food was fantastic, the vibe relaxed, the hotel superb and the staff were absolutely amazing. A great holiday and a place we will definitely return
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Paradise in Mauritius
Nov 12, 2024LamstaaBristol, United Kingdom
ust returned from 10 days in paradise. The hotel is in a quiet area on the north-west coast, perfect for sunsets !
From the moment you arrive there is a feeling of warmth,respect, professionalism and wonderful customer service. The hotel is beautiful in design, the grounds are immaculate and the rooms are modern, well equipped and beautifully…
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ust returned from 10 days in paradise. The hotel is in a quiet area on the north-west coast, perfect for sunsets !
From the moment you arrive there is a feeling of warmth,respect, professionalism and wonderful customer service. The hotel is beautiful in design, the grounds are immaculate and the rooms are modern, well equipped and beautifully clean ( our room was cared for by Kaajal who was lovely ).
The beach is perfect for snorkelling with plenty of areas for sunbathing, there are also lots of sunbeds and beach umbrellas.
The restaurants ( there are 5 ) offer a good range of local and international cuisines. For breakfast there are two choices , Seasons which is buffet style and has everything you could wish for , and our particular favourite for breakfast, the Beach Grill with Mefoouzaa who is a credit to the hotel - she is an absolute delight.
For dinner, there is again the buffet style Seasons which has excellent themed nights and the three specialist restaurants Mystique ( Pan Asian which is top class ) Fusion which is Japanese and an Indian restaurant called Kangan.
What makes this hotel so special are the staff. The superb general manager Jameel has assembled a team of people who excel in their particular areas which differentiates this hotel from others. Unfortunately I am unable to name all the wonderful people who work, but here are a few and apologies for all those I have failed to mention ( Kaamuel, Arshan,Vakash, Arshan,and Roshan ). These people have excellent teams or are part of a team who excel in customer service, going above and beyond to offer their guests the ultimate holiday experience.
This is a hotel you will want to return to again and again.
Well done to EVERYONE at the Westin Hotel, Turtle Bay Mauritius - you are all amazing !!
Chris Southworth
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Family destination holiday
Nov 10, 2024shabbir a
Excellent picturesque beach side stay for 8 nights in October 2024 . 2 adults 4 children in 2 adjoining rooms kindly organised by manager ravi as we were initially on separate floors. Greeting by Yasiin who kindly transferred put bags by buggy to.the room which was overlooking the adults pool.and beach convenient for that side of the hotel.…
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Excellent picturesque beach side stay for 8 nights in October 2024 . 2 adults 4 children in 2 adjoining rooms kindly organised by manager ravi as we were initially on separate floors. Greeting by Yasiin who kindly transferred put bags by buggy to.the room which was overlooking the adults pool.and beach convenient for that side of the hotel. Yasiin also picked us up whenever he saw us if we needed to get to reception, breakfast or dinner. Yogesh and Varousha in housekeeping were attentative friendly responsive and thorough. Beautiful.grpunds for a quieter more intimate stay then other busier hotels. Could always access sunloungers and the kids pool was just the right size with surrounding amenities. Foodin all the restaurants is excellent. Recommend booking all 3 themed restaurants as well as the buffet. Evening chilled out entertainment including a magician and band. Beach activities (kayak, pedal boat) easy to organise and we also did beach horse riding which was memorable. Kids club was good more relaxed activities like table tennis, pool, craft activities available and small football games. The staff there and in the whole hotel are lovely. Thank you for a memorable stay at westin turtle bay mauritius.
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Winter sun at its best
Nov 10, 2024Rich70Lherts
Last year we stayed at the hotel, so impressed, we returned this year again. What makes the hotel special are the staff, they are friendly, professional and keen to make the stay unforgettable, sorry too many to thank, but Aartee in the restaurant is the total package, she’s a star. Restaurants, spa, pools, gym (needed) are clean, tidy and make…
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Last year we stayed at the hotel, so impressed, we returned this year again. What makes the hotel special are the staff, they are friendly, professional and keen to make the stay unforgettable, sorry too many to thank, but Aartee in the restaurant is the total package, she’s a star. Restaurants, spa, pools, gym (needed) are clean, tidy and make the stay relaxing. Already looking at 2025 options.
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Yet another great year here
Nov 9, 2024Jo L
This is our second visit to the hotel and therefore we had very high expectations given our experience last year. Unfortunately those expectations were not met so after speaking to the hotel, they couldn’t do enough for us and went above and beyond in providing the stay we had wanted and expected. 5 stars all round for their listening and customer…
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This is our second visit to the hotel and therefore we had very high expectations given our experience last year. Unfortunately those expectations were not met so after speaking to the hotel, they couldn’t do enough for us and went above and beyond in providing the stay we had wanted and expected. 5 stars all round for their listening and customer service. We were well and truly spoilt and have come away relaxed and with great memories. Thank you to everyone we have spoken to in terms of management, waiting staff, bar staff, cleaners etc. It is you that makes our experience here special ❤️
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Fantastic staff, great food, relaxed vibe and amazing hotel