The Westin Turtle Bay Resort and Spa Mauritius

Mauritius, Indian Ocean

Virgin rating

The hotel

Indulge your senses and recharge your soul at the Westin Turtle Bay Resort & Spa Mauritius. This resort has fabulous guest rooms and luxury suites, each of which are designed to lull you into the laid-back lifestyle of Mauritius with sumptuously adorned 'Heavenly Beds' adding to the occasion. Lovely large bathrooms with signature 'Heavenly Baths' and tropical rain showers are exactly what you need to start or finish your day. Thanks to a splendid choice of bars and restaurants, including the cool Mystique, you'll discover all manner of exotic and health-inducing dishes, with gorgeous ocean views always complimenting the fusion food experience.

Amenities

  • Sailing
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

On the northwest coast of Mauritius, the resort is nestled in a tranquil spot in the historic Balaclava area, facing the protected marine park of Turtle Bay. Transfer time from Mauritius International Airport: Approximately 1 hour 15 minutes. 

Please note that if taking a seat in coach this may be longer depending on how many hotel stops are en route.

Hotel information

190 rooms and suites. All with private balcony or terrace, air-conditioning, Heavenly® Beds, 42" LCD flat-screen TV, telephone, iHome docking station, tea/coffee-making facilities, safe, mini-bar*, complimentary WiFi access, hairdryer, separate bathtub and shower, bathrobe and slippers, and iron and ironing board. Junior Suites with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).

All Inclusive option: includes breakfast at Seasonal Tastes Restaurant. Lunch at Mystique or Beach Grill. Dinner at Seasonal Tastes Restaurant, Mystique, Fusion or Kangan. If guests wish to have dinner at Fusion, a meal credit can be used. Afternoon tea, cakes, savouries and pancakes at Mystique bar. Packed lunches available for guests going on excursions. A selection of drinks (11:00am–11:00pm) including local beers and wines, selected alcoholic and non-alcoholic cocktails, local spirits, soft drinks and juices. Fully stocked mini-bar (including crisps, soft drinks, local juices, water and local beers, replenished once per day).Tea and coffee facilities in room. Complimentary water sports include kayaks, pedal boats, sailing boats, windsurfing, and snorkelling. Access to the fitness centre, aqua gym and yoga sessions as per hotel schedule. Kids club. Evening entertainment.  

Please note: all inclusive starts upon arrival and ends upon departure. Meal credits will apply to theme nights. Children staying on All Inclusive basis will dine from the kids menu in the restaurants. 

Half Board includes: breakfast at Seasonal Tastes Restaurant and dinner at Seasonal Tastes, Mystique, Fusion or Kangan. If guests wish to have dinner at Fusion, a meal credit can be used. 

Full Board option: includes breakfast at Seasonal Tastes Restaurant. Lunch at Mystique or Beach Grill. Dinner at Seasonal Tastes Restaurant, Mystique, Fusion or Kangan. If guests wish to have dinner at Fusion, a meal credit can be used.

Turtle Bay Junior Suite are larger than Deluxe Rooms with either 1 king-size bed and a sofa bed, or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).

Heavenly Junior Suites are in a lovely location, just footsteps away from the Indian Ocean, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).

Heavenly Family Junior Suites are located on the ground and first floors, with 1 king-size bed and a day bed, sleeping maximum 3 adults or 2 adults, 1 teenager and 1 infant or 2 adults, 2 children and 1 infant. Special amenities include a travel journal and colouring pencils, local activity guide and in-room cookies/treats.

Wellbeing Suites are extremely spacious with a large terrace, lounge and dining areas, and 1 king-size bed, sleeping maximum 2 adults (plus an infant).

Banyan Suites are pure luxury and offer direct access to the beach, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (or 1 child and 1 infant).

Beachfront Suites offer pure luxury, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (or 1 child and 1 infant).

Seasonal Tastes Restaurant (open for buffet breakfast, and daily dinner, offering International cuisine and themed nights), Kangan (modern Indian Restaurant, open for dinner), Fusion (Japanese inspired cuisine including Marriott's iconic Sushi & Live Teppanyaki, open for dinner), Beach Grill (serving meat/fish dishes, open for casual lunches. Not included in Half Board), Mystique (contemporary bar and lounge, with Pan Asian and International dishes during the day, and crafted cocktails and drinks in the evening). The Retreat Bar (main bar which stocks Mauritius' largest selection of local and international brands of rum). 

2 swimming pools: Main pool (with shallow kids section) and Whisper Zone infinity pool (adults-only). Heavenly Spa (treatments*), Westin Workout Fitness Studio. Tennis*. Westin Kids' Club* (4-12 years). Catamaran cruise*. Water sports including scuba-diving*, glass bottom boat trips, water-skiing*, sailing, pedal boats and snorkelling.

Complimentary WiFi access. 24-hour room service*. 

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3088)
  • Very good (544)
  • Average (150)
  • Poor (74)
  • Terrible (59)
Image of the Tripadvisor rating Wonderful stay

Jul 15, 2024 Dreamer24461410126

It was an all round great trip. Our room attendant Reshmi was absolutely amazing. The room was spotless and she always kept our amenities topped up without us needing to request for them. Seam and his staff are wonderful and friendly. The team and the Retreat Bar and Mystique restaurant were always attentive and made sure that we were well taken… Read more
It was an all round great trip. Our room attendant Reshmi was absolutely amazing. The room was spotless and she always kept our amenities topped up without us needing to request for them. Seam and his staff are wonderful and friendly. The team and the Retreat Bar and Mystique restaurant were always attentive and made sure that we were well taken care. Read less
Image of the Tripadvisor rating An unforgattable Experience

Jul 15, 2024 Sailesh N

Upon arrival we were warmly greeted with a smile by Akash (security) who directed us to the reception however we went straight to the parking as we wanted to carry the bags ourselves. To our surprise Jay showed up with the buggy not to carry the luggage but also the family. We were greeted and welcome by Nitasha, Daven, Dravish, Jevin, Yoan,… Read more
Upon arrival we were warmly greeted with a smile by Akash (security) who directed us to the reception however we went straight to the parking as we wanted to carry the bags ourselves. To our surprise Jay showed up with the buggy not to carry the luggage but also the family. We were greeted and welcome by Nitasha, Daven, Dravish, Jevin, Yoan, Sailesh and Roshan who were all wonderful. We had a nice Seaview room, and the sunset was amazing, thank you Aldo & Ravi. Thank you for the amenities and letter addressed to the family Vikash, loved it. Special thanks to Azagen, Yousouf, Pradeep, Aartee, Vinesh, Raja and Nitish from the F&B Team who ensures a top-notch service is delivered to all the guests. Sheila, Fukaso and Pamela were always happy to serve the food with a huge smile at the seasonal taste. Alisha from the Housekeeping Team came to ensure that we had everything that we needed in the room and always willing to assist with anything required. To conclude the experience of the Westin Resort was each, and everyone is an ambassador of the resort which they carry into their heart with pride. Vikash, you have a team to be proud of as they are the pillars of the service delivered and of the upkeep of the resort. Please share our heartful thanks to all the team who work tirelessly to deliver an excellent service. Thank you! S Namah & Family. Read less
Image of the Tripadvisor rating Amazing stay at Westin Hotel

Jul 14, 2024 Cecile L

Warm welcome, staff was very customer friendly and helpful, cleanliness of the room was good, service was excellent. The food was super duper delicious in all of the 3 different restaurants we attended. We loved particularly our last day lunch at the beach grill. We are thankful for having been upgraded from half board to full board. All this… Read more
Warm welcome, staff was very customer friendly and helpful, cleanliness of the room was good, service was excellent. The food was super duper delicious in all of the 3 different restaurants we attended. We loved particularly our last day lunch at the beach grill. We are thankful for having been upgraded from half board to full board. All this made our stay such a wonderful one! Read less
Image of the Tripadvisor rating Amazing Family Stay

Jul 13, 2024 Andrea A Perth Hills, Australia

I booked this stay through Luxury Escapes and so glad that we stayed here. It is such a beautiful comfortable and calming hotel. The staff are amazing. Big shout out to the staff at Seasonal Taste ( Pamela, Soonita, Yovina) Restaurant where we spent every morning breakfasts. The view is exceptional the food such a vast choice but the staff...just… Read more
I booked this stay through Luxury Escapes and so glad that we stayed here. It is such a beautiful comfortable and calming hotel. The staff are amazing. Big shout out to the staff at Seasonal Taste ( Pamela, Soonita, Yovina) Restaurant where we spent every morning breakfasts. The view is exceptional the food such a vast choice but the staff...just beautiful. Food choice is amazing. We ate at all restaurants, Loved the variety at the buffet but loved loved Kangan. Pradeep the manager is beautiful and the waiter Vishake is also great. The whole hotel vibe was just surreal. The bar boys at the main pool are awesome...best cocktails on the island. Pradeep, Louvish, Steeven, Dylan and Aniketh These guys are great...good energy good vibes and such amazing laughs. The days by the pool where always good with these guys around. The only thing that is needed in that area is music. Entertainment was also good with Winsley and Nehemie...they made sure there were activities through the day such as archery, rum tasting, waterpolo etc. Activities that get guests to know one another is great. Ohhh the Heavenly Spa....ahhhhh so so nice. I had Sheena...she was brilliant. I would stay again with no hesitation....The pride they hold is amazing and it shows in the staff and the cleanliness of the hotel. Read less
Image of the Tripadvisor rating 10/10

Jul 13, 2024 aguagala

We stayed at the Westin Hotel in Mauritius and were absolutely delighted with our experience. From the very beginning, the entire hotel team was incredibly kind and professional. However, we would like to especially highlight the attention of the housekeeping-room cleaner, Zabeer. He was extremely attentive to us throughout our stay. Every day,… Read more
We stayed at the Westin Hotel in Mauritius and were absolutely delighted with our experience. From the very beginning, the entire hotel team was incredibly kind and professional. However, we would like to especially highlight the attention of the housekeeping-room cleaner, Zabeer. He was extremely attentive to us throughout our stay. Every day, he greeted us with a smile and ensured everything in our room was perfect. His friendliness and professionalism truly made our stay unforgettable. Additionally, Janessa Rassen, the spa manager, invited us to a reception a few days before our departure to get our feedback after receiving some treatments during our stay. We felt that they genuinely value their guests' opinions. Thank you to the entire Westin team, and especially to Zabeer, for making our vacation a wonderful experience. We highly recommend this hotel! Read less