Waldorf Astoria Dubai Palm Jumeirah

Dubai Beach, Dubai

Virgin rating

The hotel

A pristine white pearl located on one of the most iconic locations in Dubai, Waldorf Astoria Dubai Palm Jumeirah offers its own unique blend of elegant luxury, unforgettable experiences, and unparalleled service. A range of world-class facilities include two temperature controlled swimming pools, a private stretch of spectacular white beach with an abundance of water sports for the whole family, Coco's Kids' Club, and the Waldorf Astoria Spa. There are also plenty of shaded spots and private cabana’s in which to simply relax, enjoying culinary delights from the bars and restaurants. Guest rooms are also sublime, featuring magnificent views of the Arabian Gulf and beyond that, the glittering skyline of Dubai. Upgrade to a Pearl Club Room and you’ll enjoy exclusive access to The Pearl Club, a private oasis in which to enjoy breakfast, plus soft drinks, coffee and tea throughout the day; afternoon tea, and a selection of hot and cold canapés and cocktails served in the evening. The Waldorf Astoria Spa is second to none, a tempting menu combines traditional philosophies with contemporary techniques, ensuring bliss every step of the way! Dining options are 5-star – the new Social restaurant transports diners on a culinary journey through the finest Italian flavours. It’s a must-visit along with LAO, serving Vietnamese cuisine in an innovative manner. Treat yourself to a classic Waldorf Astoria Afternoon Tea at Peacock Alley, named after the famous tea lounge in New York City, and for live entertainment and cocktails, the Serafina Bar is the place in Dubai to see and be seen!

Amenities

  • Sailing
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the East Crescent with views overlooking Dubai’s iconic Palm Jumeirah island and Dubai. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

319 rooms and suites designed with a subtle beach palette. All with air-conditioning, balcony, 42-inch HDTV, i-docking station, telephone, complimentary WiFi access, mini-bar*, tea/coffee maker, safe, hairdryer, separate bath and shower, bathrobes, slippers, iron and ironing board, and bathroom amenities. 

Superior Rooms with 1 king-size bed, sleeping maximum 3 people.

Board basis options:

Bed & Breakfast: includes breakfast at Mezzerie Restaurant (buffet-style).

Half Board Dine Around: (dinner) at 3-course set menu or fixed credit at LAO, Palm Avenue or SOCIAL by Heinz Beck.

Room upgrades

Deluxe Partial Sea View Rooms with 1 king-size bed, sleeping maximum 3 people.

Deluxe Skyline Sea View Rooms with views of the Arabian Gulf and the Dubai skyline, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 0–11.99 years).

Deluxe Palm Sea View Rooms with views of the palm and either 1 king-size bed or 2 queen beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 0–11.99 years).

Pearl Club Sea View Rooms with access to The Pearl Club Lounge and either 1 king-size bed or 2 queen beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 0–11.99 years).

Deluxe Suites with master en-suite bedroom with 1 king-size bed and separate living room, sleeping maximum 3 adults or 2 adults and 2 children (aged 0–11.99 years).

Deluxe Family Rooms features skyline views and two interconnecting rooms, one with 1 king-size bed, and one with 2 queen-size beds, as well as child-size bathroom amenities, sleeping maximum 5 people.

Deluxe Two Bedroom Family Suites feature skyline sea views, and consist of a deluxe suite connected to a deluxe room with 2 queen-size beds, sleeping maximum 5 people.

Pearl Club Suites include access to The Pearl Club Lounge, and feature a master en-suite bedroom with 1 king-size bed, and separate living room, sleeping maximum 3 adults or 2 adults and 2 children (aged 0–11.99 years).

Waldorf Astoria Suites with access to The Pearl Club Lounge, have a master en-suite bedroom with 1 king-size bed and separate living room, and feature Arabian gulf views, sleeping maximum 3 adults or 2 adults and 2 children (aged 0–11.99 years).

Royal Suites have a lavish living space with a lounge and dining room, 2 exquisite bedrooms opening to a generous balcony with breath taking views of the Palm Jumeirah or Dubai Skyline, 1 bedroom with 1 king-size bed, 2 bedrooms with 2 queen-size beds, sleeping maximum 4 adults and 2 children (aged 0–11.99 years). Also includes access to The Pearl Club Lounge.

Waldorf Astoria Two Bedroom Suites consists of a Waldorf Astoria Suite connected to an additional deluxe room with 2 queen-size beds and a sea view, sleeping maximum 5 people. Also includes access to The Pearl Club Lounge.

The Chairman Suite consists of a foyer connecting to an extended living are complete with lounge, kitchen and dining area, as well as a separate office, two bedrooms, and an oversized balcony with panoramic views of the Arabian Gulf. One bedroom features 1 king-size bed, and the other has 2 queen-size beds, sleeping maximum 5 people. Also includes access to The Pearl Club Lounge.

Pearl Club Lounge: offers a selection of refreshments available throughout the day, including complimentary breakfast, afternoon tea, light snacks, and free-flowing beverages from a selected list. Benefits also include private check-in, high-speed internet and use of the business centre, selection of complimentary newspapers, and travel assistance from the concierge team (Please note: children under the age of 12 cannot be accommodated in the lounge after 5:00pm).

Complimentary parking. Complimentary shuttle to nearby attractions such as Atlantis Aquaventure, and Mall of the Emirates.

Mezzerie (main dining restaurant offering international buffet, open for breakfast, lunch, and dinner), Social (contemporary Italian cuisine, open for dinner. Guests can also enjoy a number of other dining experiences such as a pasta master class*, Chef’s table* and private dining experiences*), LAO (traditional dishes from South East Asia, with indoor and alfresco seating), Palm Avenue (poolside restaurant and bar, serving Californian comfort food), Peacock Alley (tea lounge). Serafina Bar (21+ years of age only). Sunset 55 (beach lounge serving light bites and cocktails).

Live evening entertainment in Serafina Bar. 

Private beach. 2 swimming pools, 1 toddler pool (shaded). Waldorf Astoria Spa* with sauna, steam rooms and a range of treatments. Fitness centre. Water sports*, including snorkelling, scuba-diving, wakeboarding, jet skiing, wind surfing, sailing and parasailing. Fishing*. Tennis court* with Tennis Pro services. Coco's kids' club (2 complimentary hours per child per day) with outdoor playground.

Complimentary WiFi access available. Laundry/dry-cleaning service*. 24-hour room service*. Concierge. Babysitting service*. 

5 nights between 27 Dec-2 Jan.

* Denotes local charge.

Dress code: a casual dress code applies during the day to Mezzerie, Peakcock Alley and Palm Avenue. Evening attire is smart casual (no shorts, no open shoes are allowed). This applies for dinner at all our restaurants; Social by Heinz Beck smart elegant, Palm Avenue casual. Ladies sheer clothing is not allowed in any of the outlets.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (10343)
  • Very good (1012)
  • Average (349)
  • Poor (141)
  • Terrible (177)
Image of the Tripadvisor rating Wonderful hotel.

Nov 14, 2024 Tour61509

Wonderful hotel. All the staff were truly amazing and so friendly, helpful and lovely. Hotel beautiful, immaculate and extremely comfortable. Stunning sunsets from the beach and easy to get around by shuttle bus, taxi or uber. We did the half board option which was flexible and suited us perfectly. We will definitely be back.
Image of the Tripadvisor rating Experience in the hotel

Nov 14, 2024 OnAir13679627796 Dubai, United Arab Emirates

Waldorf Astoria Hotel Dubai, UAE is a world of its own that emulates the art of architecture, refined taste, and charming, picturesque décor in the Palm Jumeirah Nakheel, when I arrived to the hotel, atmosphere in the reception was amazing, Omar from the reception he gave us a big welcome, in the evening when we pass by the reception to collect… Read more
Waldorf Astoria Hotel Dubai, UAE is a world of its own that emulates the art of architecture, refined taste, and charming, picturesque décor in the Palm Jumeirah Nakheel, when I arrived to the hotel, atmosphere in the reception was amazing, Omar from the reception he gave us a big welcome, in the evening when we pass by the reception to collect some information, Debra helped us with all the informations. She is a kind and very helpful person. Additionally, I would like to mention Saleem from Concierge who help us with the direction to the pool. where I sip my coffee in Peacock Alley where the managers Mrs Jenelyn & Mrs Leslie., and my coffee prepared perfectly by the hands of the Himalayas of Nepal, from the charming barista Maestro Mahima Gurung, Hotel He opens the chest and makes worries go away, even if only for a few moments. You sigh with them and breathe a sigh of relief. I loved it. I am not satisfied with commenting and expressing my admiration, because I will prolong them, so I will summarize it for my next visit. The Waldorf Astoria is a rare masterpiece of creativity in beloved Dubai. Read less
Image of the Tripadvisor rating Another wonderful stay at Waldorf Astoria exceeding our expectations

Nov 14, 2024 AnnetLS

We came back to this property for the third time and we had a wonderful time. We loved the serene atmosphere. Room was amazing, we had a view overlooking the garden and the Palm. The staff was very kind and the service was excellent. We enjoyed our days at the adult pool and we would like to thank Dinesh and Gayan for taking care of us! They did… Read more
We came back to this property for the third time and we had a wonderful time. We loved the serene atmosphere. Room was amazing, we had a view overlooking the garden and the Palm. The staff was very kind and the service was excellent. We enjoyed our days at the adult pool and we would like to thank Dinesh and Gayan for taking care of us! They did an excellent job! We cannot wait to come back for our next trip. Read less
Image of the Tripadvisor rating Wonderful!

Nov 13, 2024 Aks_sxxx London, United Kingdom

We stayed during November 2023 and the service overall was exceptional! From the day of arrival we were treated so well, and having arrived just after midnight, we were delighted to be informed that we could order room service as we’d missed dinner during that night of our stay. One of our favourite parts of the hotel was the restaurant. This is… Read more
We stayed during November 2023 and the service overall was exceptional! From the day of arrival we were treated so well, and having arrived just after midnight, we were delighted to be informed that we could order room service as we’d missed dinner during that night of our stay. One of our favourite parts of the hotel was the restaurant. This is where we had loads of great chats with staff during breakfast and dinner, and they did a great job to ensure our breakfast and dining experiences were memorable. Rahul (sous chef) and Clive (exec sous chef) were so knowledgeable, and ensured we had whatever we wanted. Their energy and passion for their jobs were very evident. Rahul would always recommened the best dishes and meats. Hazim would always check on us and was on hand to deliver exceptional fruits and had always remembered what we wanted during breakfast. The service from Nirmali, Lakhvir, Mohammed and Smith was second to none. They were always willing to speak with us, share some laughs and creating really good vibes, as well as waiting on us hand and foot. We also enjoyed meeting Vivek (F&B manager) and Kushan (Supervisor). They were very friendly and on hand to answer any questions or concerns we had, including arranging lunch for us when we were unable to have dinner on our last day. Arjun and Samir were excellent housekeepers, and would always leave a new towel animal on our bed. The spa was fantastic and massage brilliant! Another great spot for us was Lao and we visited more than once thanks to the incredible service offered by Eshan and Jordi. They were amazing and are the life and soul of Lao. During the days, we would relax by the adults pool where we were very well looked after by Salil, Atabad, Sasi and Dennis (who even kindly cleaned our sunglasses for us). More regular cold towels would have been perfect! One improvement I have is regarding guest relations and the service they offer. We had some faulty electrics in our room and whilst this was dealt with quickly, it happened twice and for a hotel of this stature, I first wouldn’t expect the type of fault we experienced, but there was nothing to compensate for our inconvenience. We had to call up late in the evening both times and it interrupted our plans on both occassions. I didn’t feel as though this service was as good as the other parts of the hotel and it felt quite robotic without any customer sympathy. The hotel complex also seems a bit misaligned. We bought a drink poolside during happy hour and when we took it to Sunset 55 so we could watch the sunset in another part of the hotel, we were informed this wasn’t allowed and were asked to leave. We weren’t aware of this beforehand and were left very embarassed by Thomas. Overall, a terrific experience with some fantastic employees. We will be returning this coming weekend and look forward to another wonderful stay! Mr & Mrs Shah Read less
Image of the Tripadvisor rating Beautiful hotel and great food.

Nov 13, 2024 Maria R

It was a fantastic family holiday, very relaxing and staff were very friendly. Our room was kept beautiful and the food in the buffet dining was superb. We were well looked after and would recommend to anyone wanting a holiday in Dubai. The pool area was lovely and restrooms kept clean at all times.