Aloft New Orleans Downtown

New Orleans, Louisiana

Virgin rating

The hotel

Whether you're in the Big Easy for the music, the shops or just to get a taste of the Deep South, Aloft New Orleans Downtown is on hand to give you a great base. As you'd expect from a hotel that's got its finger firmly on the fast-paced pulse, you'll find fitness facilities, super speedy WiFi and even a grab 'n' go snack counter available around the clock, as well as a rooftop pool open morning, noon and night. The W XYZ bar offers the very best in classic and contemporary tunes as well as live acoustic sets, cocktails and draft beers, meaning you don't have to roam too far to have fun although, with Bourbon Street and the French Quarter nearby it would be rude not to spend at least one night on the tiles. Thanks to plush platform signature beds in your comfy guest room you'll have every opportunity to kick back and relax after a good day's sightseeing or naughty night out, and if you're looking for that extra touch of magic to compliment your stay in the South then Aloft certainly fits the bill.

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre

Where is it

Situated on Baronne Street, just a few steps from New Orleans' French Quarter which includes the live music venues, cafés and bars of Bourbon Street. Transfer time from Louis Armstrong New Orleans International Airport: 25 minutes.

Hotel information

188 rooms. All with air-conditioning, 42” LED TV, complimentary WiFi, Plug & Play connectivity centre, Bliss Spa bath products, fridge with free bottled water, tea/coffee maker, safe and hairdryer. Aloft Standard King Rooms with 1 king-size bed, sleeping maximum 2 adults.

Two Queen City View Rooms with 2 queen-size beds, sleeping maximum 4 adults.

Two Queen Corner Rooms with 2 queen-size beds, sleeping maximum 4 adults.

One King City View Corner Room with 1 king-size bed, sleeping maximum 2 adults.

W XYZ Bar (cocktails, bubbly and beer from 16.00pm–12.00am). RE:MIX Lounge and RE:FUEL (snacks to go). SPLASH heated rooftop swimming pool. RE:CHARGE fitness centre. Complimentary WiFi.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (718)
  • Very good (387)
  • Average (125)
  • Poor (62)
  • Terrible (88)
Image of the Tripadvisor rating ROOMS WITH NO WINDOWS AT ALL

Jun 1, 2024 Josep C

Quite unsatisfactory experience. Upon arrival, I was assigned a room with NO windows. I've never seen this before. Moreover, the lightning in the room was totally unsuficient: I could hardly distinguish the colors of my suits. I never got an offer to change to a "normal" room, with windows. Upon my check-out, I asked for a taxi to the airport.… Read more
Quite unsatisfactory experience. Upon arrival, I was assigned a room with NO windows. I've never seen this before. Moreover, the lightning in the room was totally unsuficient: I could hardly distinguish the colors of my suits. I never got an offer to change to a "normal" room, with windows. Upon my check-out, I asked for a taxi to the airport. The car that was called from the reception was not a taxi, and it drove me and another party of two in the same trip. The "funny" thing was that we were charged independently as if we were by ourselves. Moreover, we could not get a receipt from the driver. Read less
Image of the Tripadvisor rating Far Below Marriott Standards; Lights, Elevators, and More Do Not Work

May 31, 2024 Heartlander Omaha, Nebraska

On arrival the light in the bathroom does not work, the safe does not work, the ice machine on our floor, and the floor below, does not work, the phone handset does not work. Only one of three elevators works. An "engineer" brings a ladder and tightens the bulb, which works for about a day until it stops working again. (A couple of days after… Read more
On arrival the light in the bathroom does not work, the safe does not work, the ice machine on our floor, and the floor below, does not work, the phone handset does not work. Only one of three elevators works. An "engineer" brings a ladder and tightens the bulb, which works for about a day until it stops working again. (A couple of days after arrival a second elevator does start working.) The ice machine never works, meaning that I take the slow and usually crowded elevator to the working ice machine two floors up. (But this does stimulate the camaraderie among elevator companions that comes from shared suffering.) Some of these problems are rumored to be due to a hotel-wide electricity outage a week or two back. The maids randomly service the rooms, meaning for instance that with three of us in the room, they leave two water cups, and though all the creamer is used the previous day, no new creamer is left. The staff, though usually polite, seem to lack the knowledge, motivation, or authority to effectively solve most of the continuing problems. The location is not bad and the price is decent, but this Aloft hotel is very far below the standards expected from a Marriott branded hotel. Read less
Image of the Tripadvisor rating Great stay

May 13, 2024 maddig2015 Brandon, Mississippi

Great hotel for a great price! Room was quiet, clean and spacious. Front desk lady was helpful and nice. Only downer was valet only parking and after 24 hrs in transit and 4 plane rides later we just paid it instead of driving around to find a parking building. It was only $48 after tax a day so not too bad. Ac was cold, water hot and pressure… Read more
Great hotel for a great price! Room was quiet, clean and spacious. Front desk lady was helpful and nice. Only downer was valet only parking and after 24 hrs in transit and 4 plane rides later we just paid it instead of driving around to find a parking building. It was only $48 after tax a day so not too bad. Ac was cold, water hot and pressure good in the shower and tv work worked. Wi-Fi nice and fast aswell. Super convenient location for the French quarter without the noise! We were on the 16th floor. Beds and pillows were pretty good too. Only thing is the pool was out of order due to the pump having electoral issue but not the end of the world. Read less
Image of the Tripadvisor rating Great stay

May 3, 2024 Simmaz Hebburn, United Kingdom

Perfect location, comfortable spacious room and a very comfortable bed. All staff that I encountered were friendly & helpful. Didn’t get the opportunity to use the outside heated pool 6am-11pm or the 24hr gym. Unfortunately didn’t try any food in the hotel as too busy exploring New Orleans. But as a base camp, I would definitely recommend… Read more
Perfect location, comfortable spacious room and a very comfortable bed. All staff that I encountered were friendly & helpful. Didn’t get the opportunity to use the outside heated pool 6am-11pm or the 24hr gym. Unfortunately didn’t try any food in the hotel as too busy exploring New Orleans. But as a base camp, I would definitely recommend aloft to anyone visiting New Orleans Read less
Image of the Tripadvisor rating Stay somewhere else

Apr 10, 2024 adamvU3031PX

Nice location and friendly staff don't make up for the overall poor quality and terrible maintenance of this hotel. Rooms were clearly designed by someone who had no intention of ever staying here and so often made the stay frustrating at best. Outlets are inconveniently located and the bathroom is a mess. Most damning is the fact that the "free… Read more
Nice location and friendly staff don't make up for the overall poor quality and terrible maintenance of this hotel. Rooms were clearly designed by someone who had no intention of ever staying here and so often made the stay frustrating at best. Outlets are inconveniently located and the bathroom is a mess. Most damning is the fact that the "free WiFi" should really come with a disclaimer about how WiFi is hardly ever available. I have been here for hours without WiFi and other reviews from other time periods give the same feedback. Not worth staying here when you could pay less to stay somewhere with better rooms and a more reliable internet connection. Stay somewhere else, especially if you are in town for business. Read less