Discover a harmonious blend of Southern grace and modern sophistication at Caption by Hyatt in the vibrant heart of Memphis. From the moment you step through the doors, immerse yourself in a captivating narrative where each detail reflects the city's rich culture. Experience the perfect fusion of comfort and style, as Caption by Hyatt invites you to create lasting memories in the soulful embrace of Memphis.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Safety Deposit Box
Valet parking
Where is it
Located in the heart of downtown Memphis, just 15 minutes from the airport, and close to Beale Street and public transport.
Hotel information
Rooms with bold graphics, repurposed materials, and modern amenities, including air conditioning, 55” flat-screen TV, KenetMD bathroom toiletries, mini fridge, hairdryer, rain shower, blackour curtains, iron and ironing board, and safe.
Standard Rooms have city views, and 2 double beds, sleping maximum 4 persons.
River View rooms have either 1 king size bed or 2 double beds, sleeping maximum 4 persons.
Deluxe Rooms are larger in size, with city views and 1 king-size bed, sleeping maximum 2 persons.
Corner Rooms have oversized windows with river or city views, and 1 king-size bed, sleeping maximum 2 persons.
Talk Shop (all-day hangout for dining and drinks, with outdoor beer garden area).
Fitness centre. Billiards table.
Complimentary WiFi access. Valet parking $32 plus tax per night (payable locally, fee subject to change).
*Denotes local charge
Based on 264 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (123)
Very good (50)
Average (33)
Poor (24)
Terrible (34)
A must stay.
Nov 7, 2024Lavon G
This hotel is as close to home as you'll ever get...I loved it. There was no problems or concerns anywhere in or around this hotel. This hotel smell extra good as you enter and that was our first sign that we were in the RIGHT place. I loved my suite my friends want one next time lol.
Do not recommend
Nov 7, 2024Tatiana M
Unfortunately we didn’t have a good experience at this hotel. We booked a room on our way home from our baby moon/ anniversary trip with my husband and toddler. Hubby decided to splurge since it’s our last trip in a while and decided to book us a suite with the river view so we can enjoy it when our toddler went to sleep. When we got there the…
Read more
Unfortunately we didn’t have a good experience at this hotel. We booked a room on our way home from our baby moon/ anniversary trip with my husband and toddler. Hubby decided to splurge since it’s our last trip in a while and decided to book us a suite with the river view so we can enjoy it when our toddler went to sleep. When we got there the shower wasn’t working. We had to call front desk twice for them to send someone up. Took about 2 hours for them to tell us they can’t fix it. And we had to wait around and couldn’t enjoy our nice room that we paid $400 for the night while all that happened. In the morning when we checked out I explained to the check out person the situation that we couldn’t take a shower or enjoy the room and that we wanted a discount but she said they couldn’t give us a discount since we booked through capital one and not directly through them. I asked to talk to the manager and she wasn’t available. I asked again for her to call me back and she never did 2 days later. Very dissatisfied and disappointed with our experience at this 4 star hotel. There are so many other nice hotels in the area. I recommend staying somewhere else and save you the headache.
Read less
Wonderful!
Nov 7, 2024Diane M
The hotel is very nice, very comfortable and has everything you'll need for an enjoyable stay! The valet attendants were great!!! Especially Cody, Jalen and Quinten! They were very attentive and accomodating!! Top notch!! Geographically, you can't do better than this hotel. Short walk to Beale St and everything it has to offer!
Good Hyatt in downtown Memphis
Nov 6, 2024maragon34Rockville, Maryland
This is different type of Hyatt that encourages a more laid back atmosphere. The lobby area is very inviting if you want to just hang out, there is also a pool table and guitar.
The hotel has an excellent location right in the heart of downtown and within walking distance to Beale street. Beale street has a lot of restaurants, bars, and live…
Read more
This is different type of Hyatt that encourages a more laid back atmosphere. The lobby area is very inviting if you want to just hang out, there is also a pool table and guitar.
The hotel has an excellent location right in the heart of downtown and within walking distance to Beale street. Beale street has a lot of restaurants, bars, and live entertainment.
The hotel has a nice gym with a lot of space, and a great view of the Mississippi. Globalist benefits are pretty good too. One thing that is a little different is that you can't use a SUA award at this particular property. I'd also like to give a special shout out to Jalen Howard. Jalen works the valet and is very professional. Pricing at this location is generally <$200 and is well worth the money.
Read less
Location is goof for Beale Street
Nov 5, 2024Denise N
Great location. Don’t need a car. Parking is expensive. The front entrance is in the back in a courtyard off MLK. Dont be fooled by the big Caption sign over the locked door on Front street. Pro tip:take a glass out of your room to fill the ice bucket. It doesn’t seem to recognize the bucket.
A must stay.
Do not recommend
Good Hyatt in downtown Memphis
Location is goof for Beale Street
