Grand Hyatt San Francisco

Union Square, San Francisco

Virgin rating

OneUp Lounge
Standard Room City View
A video preview image
OneUp Lounge
Standard Room City View

The hotel

This sleek, imposing hotel offers the high standards you would expect of a Hyatt. It lies right on Union Square, in the centre of the city and in one of the best spots for shopping. Public transport is an easy walk, too. OneUP - exactly one level up from the lobby is the inventive American Bistro and Lounge. Serving breakfast, lunch and dinner, the OneUP restaurant features locally sourced, sustainable American cuisine. The bridge, connects the restaurant to the Lounge.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Valet parking
  • Close to City Centre

Where is it

On Union Square, in the centre of the city. An easy walk to all public transport.

Hotel information

668 rooms on 36 floors in 1 building. All with air-conditioning, cable TV with pay-per-view films, hairdryer, iron and board. Standard Rooms sleep maximum 4 adults.

OneUP Restaurant (American bistro serving breakfast, lunch and dinner) and OneUP Lounge (cocktails and appetisers), Coffee Bar (serving breakfast items, snacks and drinks). Complimentary Hyatt StayFit® on 35th floor. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Safe available at front desk*. Self-parking $41, valet parking $74.10 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Please note: 100% non smoking hotel.

Please note:  Effective 1st January 2021 the hotel will be introducting a destination fee payable locally of $30 per night plus tax subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3240)
  • Very good (2230)
  • Average (805)
  • Poor (303)
  • Terrible (238)
Image of the Tripadvisor rating DV8

Jul 12, 2024 swjmrj66 Suisun City, California

Parking and Greeting Staff excellent! Check in/out staff excellent! Value very good but destination fees is more of a bait and switch tactic..not happy with that. The room was updated, clean and the bed was perfect. Location is absolutely convenient! Marketing should capitalize on advertising location location location. Looking forward in coming… Read more
Parking and Greeting Staff excellent! Check in/out staff excellent! Value very good but destination fees is more of a bait and switch tactic..not happy with that. The room was updated, clean and the bed was perfect. Location is absolutely convenient! Marketing should capitalize on advertising location location location. Looking forward in coming back...Feel free to send me discount offers. Read less
Image of the Tripadvisor rating July 2024

Jul 10, 2024 reginadresbach

Blinds and furniture were dirty/stained, enamel was coming up on wooden desk. Overall, dated interiors. Executive suite had a nice layout for a very basic suite.
Image of the Tripadvisor rating Great staff and customer experience!

Jul 9, 2024 ajayc47 ajayc47

Everything was great. The only thing is that would've like to have seen more vegetarian/vegan options at the club and at breakfast. Would really like to call out Ken, the front desk supervisor, and Roselle, the club supervisor, for going above and beyond to accommodate us. Their excellence in customer experience is what keeps us so loyal to… Read more
Everything was great. The only thing is that would've like to have seen more vegetarian/vegan options at the club and at breakfast. Would really like to call out Ken, the front desk supervisor, and Roselle, the club supervisor, for going above and beyond to accommodate us. Their excellence in customer experience is what keeps us so loyal to Hyatt! Please publicly recognize and reward them so everyone can follow their example. Thanks! Read less
Image of the Tripadvisor rating Nice Place to Stay with But!!!!

Jul 8, 2024 moo965

This is a great place to stay and have fun in San Francisco. Nice bunch of staff and good food choices. Location is very convenient and will be able to go around easily to visit China Town and other places. This rating could have been a 5 but, there are some improvements must be addressed by Senior Hyatt Management to ensure they are addressed… Read more
This is a great place to stay and have fun in San Francisco. Nice bunch of staff and good food choices. Location is very convenient and will be able to go around easily to visit China Town and other places. This rating could have been a 5 but, there are some improvements must be addressed by Senior Hyatt Management to ensure they are addressed and done. Read less
Image of the Tripadvisor rating Outstanding Hotel

Jul 7, 2024 iancO8269EE

A wonderful hotel offering a perfect location as well as staff that go out of their way to make the stay memorable