Hilton San Francisco Union Square

Union Square, San Francisco

Virgin rating

Cityscape Lounge
Standard Room
Lobby Bar
Cityscape Lounge
Standard Room
Lobby Bar

The hotel

At one of the best addresses in San Francisco you’ll have Union Square’s boutiques, big-brand shops, and dining and nightlife almost on the doorstep. The Hilton is a big hotel with great service and a sociable buzz in the lobby, bar and coffee shop. The views are pretty spectacular here too — head up to the 16th floor for some chill out time at the pool deck or go even higher up, all the way to the 46th floor Cityscape lounge.

Amenities

  • Bar
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

In San Francisco’s Theater District, this hotel is just 2 blocks from the famous cable cars, and a stroll from Moscone Center and the Westfield shopping mall. It’s also just half a mile from Chinatown and Nob Hill, and near Muni and BART transport connections for easy sightseeing. Transfer time from San Francisco International Airport: 30 minutes.

Hotel information

All rooms offer air-conditioning, 37” HDTV with cable channels and on-demand films, alarm radio, WiFi*, telephone, tea/coffee-making facilities, mini-fridge, safe, hairdryer, and iron and board. Standard Rooms have either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are larger and have either 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 4 adults.

Skyline View Rooms have unobstructed skyline views from the 20th floor or higher, complimentary WiFi, grab and go breakfast (for up to 2 people), and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Balcony Skyline View Rooms have a balcony with 2 chairs and a table, skyline views from the 26th floor or higher, complimentary WiFi, grab and go breakfast (for up to 2 people), and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

Herb ‘N Kitchen (all-day menu including breakfast pastries and coffee, takeaway options, and gourmet marketplace). Poached (buffet breakfast). Urban Tavern (gastropub menu and local drinks, seasonal dinners). Lobby Bar (local and craft beers). Room service in a bag from Herb ‘N Kitchen*. Cityscape lounge (on 46th floor). Pool deck (on 16th floor, with heated outdoor pool and hot tub). Fitness centre. Small gift shop with newsstand. Concierge. Laundry/valet service*. ATM. Self-parking $66.12, valet parking $79.80, including tax, per night (payable locally, subject to change). A Tesla electric charging station is available*.

This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Wifi - $25 credit for either the restaurant, Herb n Kitchen (grab and go/takeaway) or either of the bars/lounges -  $25 coupon for sightseeing tours.

Please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1383)
  • Very good (1646)
  • Average (1077)
  • Poor (456)
  • Terrible (271)
Image of the Tripadvisor rating Them views though 🤩

Jul 7, 2024 brittany w Texas Gulf Coast, Texas

Not only was the service great, the room we upgraded to had a balcony w a beautiful view of the city. We had so much fun 4th of July weekend here at the roof top pool/Jacuzzi. Although I must say, getting it in on the balcony was the real 5 star experience.⭐⭐⭐⭐⭐
Image of the Tripadvisor rating Great location . Rooftop bar is a must.

Jul 7, 2024 Laura W Ireland

Great location , close to union square. We loved the roof top bar , the views are gorgeous and drinks are good too. We were a bit confused over the credit appointed to use at the cafe , it wasn’t explained very well. On check out the receptionist told me none of our stay was paid and asked me to pay in full ( our trip was all booked and paid… Read more
Great location , close to union square. We loved the roof top bar , the views are gorgeous and drinks are good too. We were a bit confused over the credit appointed to use at the cafe , it wasn’t explained very well. On check out the receptionist told me none of our stay was paid and asked me to pay in full ( our trip was all booked and paid in advance via travel agent months previous ). Altough i showed proof it didn’t seem to matter , in the end it got sorted but it was a slight negative as I was under time pressure to check out. Read less
Image of the Tripadvisor rating OK Stay in Union Square

Jul 4, 2024 Jayanth I Chicago, Illinois

Great overall experience in a very "corporate" hotel. Nothing special but Union Square is a good area - just don't walk a few blocks west, or you're in the Tenderloin and all the attendant grit, grime, and homelessness. The hotel staff are very kind and helpful.
Image of the Tripadvisor rating Expensive but bad

Jun 30, 2024 helenacP8821HV

Slowest check in service ever expirienced. Also long wait for checking out! Romms nice and clean but rock hard uncomfy beds. We called housekeeping twice to get towels (hit three but booked four people). Toilet clogged, but no respons after calling housekeeping. Cards to room should also open gate in garage but the staff had not made the correct… Read more
Slowest check in service ever expirienced. Also long wait for checking out! Romms nice and clean but rock hard uncomfy beds. We called housekeeping twice to get towels (hit three but booked four people). Toilet clogged, but no respons after calling housekeeping. Cards to room should also open gate in garage but the staff had not made the correct programming. We did not get out or in from garage wo asking for help. Will not return. Very expensive hotel but bad service. Not even the bartender was very polite. The breakfast was however good, and the waitors excellent. Read less
Image of the Tripadvisor rating First time in SF but not my last

Jun 22, 2024 Anahy G

I felt safe and cared for the entire trip. Staff was friendly and willing to accommodate. My first room was dirty but they quickly attended to my needs and upgraded us. They had a lot of accessible water on spot. Public transportation was close and easy to access. Security was also onsite which helped feel safe. The location did have a homeless… Read more
I felt safe and cared for the entire trip. Staff was friendly and willing to accommodate. My first room was dirty but they quickly attended to my needs and upgraded us. They had a lot of accessible water on spot. Public transportation was close and easy to access. Security was also onsite which helped feel safe. The location did have a homeless population but only on certain parts of town the rest was fine. Good restaurants around. Will definitely return. Read less