Hotel Indigo Austin Downtown University

Austin, Texas

Virgin rating

The hotel

Complete with stylish rooms and a year-round pool terrace, Hotel Indigo Austin Downtown is a welcoming spot that puts you right in the heart of the action. Modern amenities, a grab-n-go facility, complimentary WiFi and a sleek fitness centre are just some of the extras you'll get to enjoy when staying here, as well as a choice of in-house bars, and delectable local fare at Ladybird Kitchen. You're also just a short walk from 6th Street and Rainey Street - making it easy to get immersed in the spirit that has made Austin such an unmissable destination.

Amenities

  • Bar
  • Internet Access
  • Restaurant
  • Room Service
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

Located in Downtown Austin, a short walk from 6th Street and Rainey Street. Transfer time from Austin-Bergstrom International Airport: 12 minutes.

Hotel information

134 guest rooms and suites across 6 floors. All rooms have a work desk with lamp, hairdryer, coffee and tea making services, and HDTV with cable, satellite and premium channels.

1 King Bed Standard rooms feature 1 x king-size bed, sleeping maximum 2 adults.

1 King Bed Standard City View rooms feature city views and 1 x king-size bed, sleeping maximum 2 adults.

1 King Bed Standard Pool View rooms feature pool views and 1 x king-size bed, sleeping maximum 2 adults.

2 Queen Beds Standard rooms feature 2 x queen-size beds, sleeping maximum 4 adults.

2 Queen Beds Standard City View rooms feature 2 x queen-size beds, sleeping maximum 4 adults.

1 King Bed Suites feature an additional living area and a pool view, sleeping maximum 2 adults.

1 King Bed 1 Bedroom Suite City View rooms feature an additional living area and city views, sleeping maximum 2 adults.

Lady Bird Kitchen & Bar (open daily for breakfast, dinner, and bar services). Lobby bar. Skyline pool deck and bar.

Outdoor pool with Downtown views. Complimentary fitness centre.

Complimentary WiFi. Valet parking 40 USD (subject to change). Business centre with email, internet, printing and scanning services. 24-hour front desk. Room service*. Gift shop. Grab-n-go for drinks and snacks.

*Denotes local charge. 

Please note: minimum check-in age is 21.

Pet-friendly policy: well behaved pets up to 50lbs are allowed. There is a non-refundable pet fee of 75 USD per stay (subject to change).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (146)
  • Very good (66)
  • Average (54)
  • Poor (14)
  • Terrible (34)
Image of the Tripadvisor rating Austin Experience!

Jun 26, 2024 Damion I

I really enjoyed the large pool and outdoor are at this location. Roshelle Moore was very friendly, understanding, human (full of great hospitality), funny and really help us with our unique experience through the 3rd party!!!!!!!!!!!!!!!!
Image of the Tripadvisor rating Exceptional Service

Jun 19, 2024 Summer T

We had an excellent stay at Hotel Indigo in Austin, largely thanks to the outstanding service from receptionist Rochelle Moore. From check-in to check-out, Rochelle was warm, professional, and incredibly helpful. She made great recommendations for local spots and ensured all my needs were met. Her dedication truly enhanced my experience. The hotel… Read more
We had an excellent stay at Hotel Indigo in Austin, largely thanks to the outstanding service from receptionist Rochelle Moore. From check-in to check-out, Rochelle was warm, professional, and incredibly helpful. She made great recommendations for local spots and ensured all my needs were met. Her dedication truly enhanced my experience. The hotel was clean and comfortable, but Rochelle's exceptional service is what will bring me back. Highly recommend! Read less
Image of the Tripadvisor rating Bumped

Jun 2, 2024 David H

Disgraceful. Booked a room for the Memorial Day weekend many weeks ago to come from Australia and meet up with a relative. When I arrived with two bags late on Friday night in a new city, I was told my booking had been cancelled (even though the bookings.com app said the booking was confirmed). The reasons for cancelling my booking on the day I… Read more
Disgraceful. Booked a room for the Memorial Day weekend many weeks ago to come from Australia and meet up with a relative. When I arrived with two bags late on Friday night in a new city, I was told my booking had been cancelled (even though the bookings.com app said the booking was confirmed). The reasons for cancelling my booking on the day I arrived were 1. That my credit card didn’t work (it did and still does) and 2. That I was not contactable by phone (I was). I had to plead with the front desk to help me find another hotel late at night at the start of a long weekend. There was nothing wrong with the credit card (I used it at the subsequent hotel I was forced to walk with my bags to), and my phone works a treat. Clearly the hotel was overbooked but they didn’t have the decency to tell the truth. AVOID! Read less
Image of the Tripadvisor rating Unfortunately, Can't Recommend

May 31, 2024 YellowBrickRoad2Oz Los Angeles, California

My experience at this hotel was mixed. The positives: good location, easy walk to many restaurants etc. Front desk staff at check in were very friendly and helpful. Rooms were large with a nice sitting area in the king suite. Beds were comfortable. Connecting rooms are available, so it was a good set up for my group. The downsides: Noise. There… Read more
My experience at this hotel was mixed. The positives: good location, easy walk to many restaurants etc. Front desk staff at check in were very friendly and helpful. Rooms were large with a nice sitting area in the king suite. Beds were comfortable. Connecting rooms are available, so it was a good set up for my group. The downsides: Noise. There is an outdoor music venue across the street that blasts extremely loud music until 2am. We asked to change rooms but nothing was available. Earplugs are provided. Staff were sympathetic and offered a discount which was appreciated. In addition, the a/c in one of our rooms was malfunctioning and whirred like a helicopter on and off all night long. Two different maintenance people came to try to fix this but it continued all three nights of our stay. The condition of the rooms was also substandard. The arms of the chairs were worn and shabby looking (peeling vinyl). There was mold on the top of the window frame in one of our rooms. And although the service was friendly at the restaurant, the food and coffee were low quality. If I were to return to Austin, I would choose to stay in a different hotel. Read less
Image of the Tripadvisor rating Great place to stay

May 14, 2024 Adam G

Indigo was a great place to stay. Good location, near good music venues with Stubbs and Mohawk both across the road. The capitol is within walking distance as well. Karl and Jacob were really helpful staff and made the stay really nice and friendly. Thanks very much. We will be back.