Hotel Zetta

So Ma District, San Francisco

Virgin rating

Superior Room
Superior Room
Double Double Deluxe Room
Games Room
Superior Room
Superior Room
Double Double Deluxe Room
Games Room

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is your comfort. Rooms are modern — stretch out and enjoy the plush pillow top beds, plus amenities like Amazon Alexa and smart TVs. With technology a priority, this is one place you’ll stay connected. There's complimentary WiFi and a lobby with a game wall. Second-floor playroom with sofas, TVs, video games and a red phone booth. Alternatively, retire to the S&R Lounge (short for ‘Salvage & Rescue’). Decked out like a Manhattan lobby, downstairs are dozens of tables, Serving some of the finest cocktails in the city, opt for a hand-crafted drink, and soak up the vibe.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround (for Fisherman’s Wharf) is 1 block away. Transfer time from San Francisco Airport: 20 minutes.

Hotel information

116 rooms and suites. All with air-conditioning, satellite TV, telephone, WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Double Rooms have 2 double beds, sleeping maximum 4 adults.

The Cavalier (British-inspired classics for breakfast, lunch, and dinner). The S&R Lounge (cocktails and light meals). 24-hour fitness centre. Interactive lobby and social hub. The Playroom with pool table, shuffleboard, Plinko game wall and games consoles. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $62 per night (payable locally, subject to change).

This hotel has a ​daily Resort Fee of $29 per room per night (subject to applicable taxes) will be payable at check out (payable locally, subject to change).

Resort fee includes: - In-room Illy coffee and tea (2 per day) – In-room bottled water (2 per day) – WiFi – In-room connectivity for unlimited number of devices – 24-hour fitness centre access – Electric Story Bikes (subject to availability) – $10 F&B Credit – Daily morning coffee and pastries – Picnic backpack (with biodegradable plates and utensils) –Sun tent – Oculus Go VR Headsets – Local phone calls (up to 60 minutes) – Welcome drink upon arrival. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: this is a 100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (953)
  • Very good (389)
  • Average (162)
  • Poor (64)
  • Terrible (64)
Image of the Tripadvisor rating Don’t count on the dining options here

Jul 6, 2024 SuJ'n C

The hotel and room are artsy cute. I got a $50 dining credit with my room rate but couldn’t use it for breakfast - which is what we had planned on. No breakfast served at the restaurant, and no grab-and-go breakfasts available on weekends. Donuts and coffee only. For dinner, the restaurant is serving a “limited summer menu,” which appears to… Read more
The hotel and room are artsy cute. I got a $50 dining credit with my room rate but couldn’t use it for breakfast - which is what we had planned on. No breakfast served at the restaurant, and no grab-and-go breakfasts available on weekends. Donuts and coffee only. For dinner, the restaurant is serving a “limited summer menu,” which appears to have eliminated the only vegetable entree available on their full menu. When I asked about what is available for vegetarians, the server said the “vegetable crudite” and “salads.” I replied, “So no entrees? Just sides and salads?” He kept pointing me to salads for the vegetarian “meals.” It boggles my mind, in 2024, how many people - especially in the food industry - think that vegetarians eat vegetables for meals. My husband had vegetable crudite and a (small) order of onion rings for dinner. $100 we spent on three sides and three drinks still left us hungry. We followed up with a couple bad slices of pizza from another joint a couple blocks away to deal with the hunger pangs. So disappointed with the food situation. Even with the $50 dining credit, it wasn’t worth it. Read less
Image of the Tripadvisor rating Nice Boutique Hotel

Jul 6, 2024 Kevin H

Walk inside and the decor is chic and fun, very artistic and nicely done. There is a game room lounge upstairs with a ping pong table, pool table, shuffleboard, 2 pinball machines, and a couple TV's. Beds are comfortable. Good value. This Hotel is located 1/2 block south on 5th St from the main Powell St BART train station, and its back is against… Read more
Walk inside and the decor is chic and fun, very artistic and nicely done. There is a game room lounge upstairs with a ping pong table, pool table, shuffleboard, 2 pinball machines, and a couple TV's. Beds are comfortable. Good value. This Hotel is located 1/2 block south on 5th St from the main Powell St BART train station, and its back is against a nice mall with great shopping, just walk out the door to the right and enter the mall. The mall has a Bloomingdales and a good food court. Located 1 block from Target and AMC movie Theater. Walking distance to Union Square and Financial district. Walk to Oracle Park was not bad, but better to take a bike. There are multiple Bay Wheels (LYFT) bike racks within a block or 2, an excellent way to get around the city, with plenty of ebikes to choose from. Easy few min ride to Embarcadero which you can take all the way to the Golden Gate Bridge in about 20 min on an ebike. Easy walk to China Town. Read less
Image of the Tripadvisor rating A great boutique hotel experience in San Fran!

Jul 3, 2024 CaitlinM1821

We picked this spot because it seemed different than your typical big chain and it was a close to a mile to our son (who we were in town to visit). It was clean, comfortable, and had a variety of nice areas to exist in outside the room. A couple mornings we utilized different open seating areas to read for a bit before heading out. Our first night… Read more
We picked this spot because it seemed different than your typical big chain and it was a close to a mile to our son (who we were in town to visit). It was clean, comfortable, and had a variety of nice areas to exist in outside the room. A couple mornings we utilized different open seating areas to read for a bit before heading out. Our first night in town we were able to play games before heading out to dinner. It was a great space to feel like we could relax and live for a few days. Read less
Image of the Tripadvisor rating $35/day amenities fee - stay away.

Jul 2, 2024 Knut S Oslo, Norway

I don't mind paying what a room is worth, but hidden fees are a scam. Avoid, or at least add $35/day to the property when comparing price/quality.
Image of the Tripadvisor rating Loved it

Jun 24, 2024 Frances S

I wqs just there with my dog for 2 nights this last weekend for my birthday. I have to say Natalie was one of the most personable staff members to check me in. I dont remember the other ladies name it begins with a “c” im blanking but they were both amazing and even extended me for a late check out because I slept late.