Hyatt Centric Wall Street

Financial District, New York

Virgin rating

Standard King Room
Deluxe King Room
Standard Double Room
Beer Garden
Dina Rata Restaurant
Dina Rata Restaurant
Standard King Room
Deluxe King Room
Standard Double Room
Beer Garden
Dina Rata Restaurant
Dina Rata Restaurant

The hotel

Promising that coveted ‘loft living’ feel, Hyatt Centric Wall Street’s roomy rooms (starting at 345 square foot each) come with high ceilings, oversized panelled windows, and cool modern styling. As you’ll be tempted to ‘stay in’, they’ve thrown in complimentary WiFi. But you’re in Wall Street’s only hotel – so making the most of your surroundings is a must, even if you only make it as far as the hotel’s mezzanine floor for craft cocktails at Centric Bar & Grill, or its decadent buffet restaurant for American dishes and handcrafted cocktails.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa

Where is it

On the corner of Wall Street and Water Street, this hotel is just steps from the New York Stock Exchange in the historic Financial District of Lower Manhattan. Its location puts you close to the World Financial Center, South Street Seaport, Battery Park, and boat trips to Ellis Island and the Statue of Liberty. There are dining venues and boutiques nearby. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

253 rooms and suites. All with views of Lower Manhattan, complimentary WiFi, Geneva sound system, safe, hairdryer, newspaper delivery, and overnight shoeshine. Standard King Rooms are 345 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Standard 2 Double Rooms are 345 sq ft. Each has 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are 450 sq ft and have a separate shower and soaking tub with 1 king-size bed, sleeping maximum 2 adults.

Junior Suites are 610 sq ft and have separate sitting and dining areas with 1 king-size bed, sleeping maximum 2 adults.

Centric Bar & Grill (small plates and craft beers, regional wines and bespoke cocktails - temporarily closed), Wall & Water (breakfast and lunch). 24-hour fitness centre. Complimentary WiFi.

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change).

*Denotes local charge

Please note: One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (274)
  • Very good (66)
  • Average (57)
  • Poor (49)
  • Terrible (86)
Image of the Tripadvisor rating ok

Nov 18, 2024 O2392FAmarke Columbus, Ohio

Not much to say except it is just "meh." The heating/air system is poor, and the rooms are hot. It's not very convenient to get to coffee and the price is high. Service people are excellent though. Nice location, but you shouldn't just rely on your location for this price.
Image of the Tripadvisor rating Please do yourselves a favor and stay elsewhere

Nov 18, 2024 Navdeep S

I'll keep it short. Personal situation (might not apply to everyone and this has never happened to me so it might never happen to you either, but when it does, this is how the hotel handles it): I applied a Suite Night Award to this reservation. Hyatt confirmed the suite but my price never went down. I contacted Hyatt 20 times easily and they… Read more
I'll keep it short. Personal situation (might not apply to everyone and this has never happened to me so it might never happen to you either, but when it does, this is how the hotel handles it): I applied a Suite Night Award to this reservation. Hyatt confirmed the suite but my price never went down. I contacted Hyatt 20 times easily and they kept asking me to wait even 24 hours before arrival. My flight got delayed and I arrived 9 am in the morning (mind you I already paid for the previous night which is totally fine by me). I was way too tired to argue with the front desk so I check in and get to my room. Not only they didn't charge me for a standard room, they charged me standard price (not corporate or member price, but standard price) for the suite which was about $750 in Financial district. I asked them to check me out, they said you can't and now you have to stay for the rest of your nights. Eventually I was able to argue my way to check out early. So I basically paid $1500 for 5 hours stay at that hotel and moved to Hyatt Centric Times Square (much better hotel with heated bathroom floors). Overall, will not return. Hospitality: The front desk lady was just rude and couldn't care less about the situation. She just kept telling me to speak with the manager if I want to talk more. I tried speaking with the manager (Erica and Pauline) but they couldn't care less. Mind you, I am a globalist, so you can imagine the treatment non-elites will get here. Hotel and Breakfast: Not to mention, baseboards were all broken, chipped, drywall had dents, the condition of the $750 suite was terrible and mind you, this is a 5 star hotel. Breakfast was just bad. Cold buffet with sad looking sausage and scrambled eggs, costed $73 for 2 (before tip). Please do yourself a favor and avoid this hotel. Read less
Image of the Tripadvisor rating Lacking any luxury qualities

Nov 18, 2024 Asa S

This is not a luxury hotel. The room itself is spacious but that is truly the only amenity. There were 0 open dining options for any late night food or drink service which is not in line with what is advertised on line, the lobby was disgusting with a massive stain in the sitting area, and there was no ability to control the temperature in the… Read more
This is not a luxury hotel. The room itself is spacious but that is truly the only amenity. There were 0 open dining options for any late night food or drink service which is not in line with what is advertised on line, the lobby was disgusting with a massive stain in the sitting area, and there was no ability to control the temperature in the room. To advertise a luxurious 5 star hotel and charge a premium price without any of the expected or advertised amenities is exceptionally disappointing. Read less
Image of the Tripadvisor rating NYC Marathon Top Hotel to Stay!

Nov 5, 2024 D2864QQkates

This hotel is EXCELLENT!! It's a 6 min walk to the Staten Island Ferry. We stayed here for the marathon. From the staff to the location, it was top notch and for NYC, very affordable. Also, very close to the subway which made travels enjoyable and budget friendly. I would give this hotel 10 stars if I could.
Image of the Tripadvisor rating One star Management

Nov 2, 2024 Victoria J

I am surprised there are multiple group of guests with same issues like mine. In 2024 sep, I mistakely made non refundable reservation with wrong date. I got confused my flight schedule. In several hours later in same day, I contacted to cancel/change the reservation but it was refused by the hotel. I think this hyatt management doesn't… Read more
I am surprised there are multiple group of guests with same issues like mine. In 2024 sep, I mistakely made non refundable reservation with wrong date. I got confused my flight schedule. In several hours later in same day, I contacted to cancel/change the reservation but it was refused by the hotel. I think this hyatt management doesn't have sympathy to customers. and take advantage of customers mistake. I would not recommand this one. Read less