InterContinental Mark Hopkins

Nob Hill, San Francisco

Virgin rating

The hotel

If you like historic charm and classic character but want modern high-tech touches too, the Mark Hopkins may hit the spot. The hotel is pretty central too, so you’ll be close to many of the city's hotspots. Be sure to pop up to the 19th floor lounge for a sunset cocktail or a nightcap, as you gaze out over the skyline, bay and Golden Gate Bridge. The lounge has a dance floor and live music on some nights, so you may stay longer than you plan to.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Close to City Centre

Where is it

Hotel information

380 rooms and suites. All with opening windows, TV, WiFi*, mini-bar*, tea/coffee-making facilities, hairdryer, safe and iron and board. 

Standard Rooms are on the lower floors, with limited city/neighbourhood views and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are on the mid to higher floors, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Top of the Mark (19th floor lounge bar, serving drinks and light bites). Nob Hill Club Restaurant (farm-to-table dining, open for all-day dining an drinks). 24-hour fitness centre. Complimentary WiFi access. Concierge. Valet parking $72 plus tax per night (payable locally, fee subject to change). Room service*.

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change)

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1359)
  • Very good (1073)
  • Average (476)
  • Poor (210)
  • Terrible (104)
Image of the Tripadvisor rating The California Suite is Spectacular

Nov 18, 2024 GratitudeTraveller Los Osos, California

We stayed in the California Suite at the Mark Hopkins and it was an amazing experience. The suite was spectacular with big windows overlooking Nob Hill. We could see Alcatraz and the Golden Gate Bridge. The suite included a massive great room with a comfortable sofa and seating for at least ten. There was a separate dining room with a large table… Read more
We stayed in the California Suite at the Mark Hopkins and it was an amazing experience. The suite was spectacular with big windows overlooking Nob Hill. We could see Alcatraz and the Golden Gate Bridge. The suite included a massive great room with a comfortable sofa and seating for at least ten. There was a separate dining room with a large table and chairs and a guest bathroom off of the great room. The first bedroom had two comfy queen beds and a beautiful spacious bathroom. The master bedroom was enormous with a huge bathroom that included a spa tub and a double shower. The suite was immaculate- very clean and pristine. All of the staff at the hotel were helpful and professional. It was a weekend to remember. Read less
Image of the Tripadvisor rating Elegant old world charm

Nov 15, 2024 310avak Beverly Hills, California

Hotel exudes a timeless European charm, with its elegant decor and warm ambiance creating an inviting and luxurious experience. The beds were incredibly comfortable, ensuring restful nights. Staff and service was excellent and professional.
Image of the Tripadvisor rating Grand

Nov 12, 2024 My N

We first arrived on Friday, 11/8/24, and I think his name was David? He said he'd been working there for 29 years. That really says something about how the place treats their employees. He was just the perfect welcome to the start of our stay. I could listen to his voice and Ric's voice all day. They are calm, classy, vibrant, and just soothing!… Read more
We first arrived on Friday, 11/8/24, and I think his name was David? He said he'd been working there for 29 years. That really says something about how the place treats their employees. He was just the perfect welcome to the start of our stay. I could listen to his voice and Ric's voice all day. They are calm, classy, vibrant, and just soothing! I've never felt so fancy and welcomed. From all of the concierge/bell/valet/Top of the Mark host/ servers/housekeeping (I wish I got all their names), they went above to make you feel special in an extra special historical place. From opening doors, greeting you. Nothing over the top in your face too much caffeine/ingenuity, just doing & enjoying their job vibe. From other reviews, the rooms may feel dated but I completely disagree. Every aesthetic felt like it was intentional to the historic feel. Everything was immaculate, clean, new paint, no stains, linens/towels, all new. Thank you for making our family feel very relaxed and welcomed. ~My Read less
Image of the Tripadvisor rating Mediocre

Nov 11, 2024 Liza V

Very disappointed in my stay. I used to stay here quite frequently and I will have to say the service has taken a sharp decline. The rooms are dated. I will look elsewhere my next stay. Also, small things like a complimentary bottle of water go a long way. Here, there is none of that. Unless you want to go to the lobby and fill your own bottle… Read more
Very disappointed in my stay. I used to stay here quite frequently and I will have to say the service has taken a sharp decline. The rooms are dated. I will look elsewhere my next stay. Also, small things like a complimentary bottle of water go a long way. Here, there is none of that. Unless you want to go to the lobby and fill your own bottle water and the lady at the front desk is less than friendly or helpful. No one was overly friendly other than the staff at the Top of Mark who were wonderful. Read less
Image of the Tripadvisor rating A fallen star, IHG not what it was

Nov 7, 2024 AdventureswithB San Diego, California

No, just no. Do not stay here. Worst IHG experience I have ever had. Room service food was served with visible hair in the salad. Un-edible food. Room was extremely outdated, old, stale and dirty. Marks on walls, hole in bathroom ceiling, hair in the bed and on the bath tub. Will never stay here again.