Elegant Art Deco-style and top-notch service characterise this 1930s hotel overlooking Central Park. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. The rooms are all designed in a contemporary style, with modern features and amenities, and some even have sweeping views of Central Park — what a view to wake up to each morning!
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Spa
Valet parking
Close to City Centre
Where is it
On Central Park South, between 6th and 7th Avenues, a few steps into Central Park. Transfer time from John F. Kennedy International Airport: 1 hour.
Hotel information
427 rooms and 101 suites. All with air-conditioning, TV, WiFi access, safe, hairdryer, bathrobes and slippers, and iron and ironing board.
Essex Rooms are 330 sq ft with interior or 58th street views, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Central Park View Rooms are 300–350 sq ft and have views over Central Park, with 1 king-size bed, sleeping maximum 2 adults.
Junior Suites are 500 sq ft and have living area and marble bathroom with oversized bathtub, with 1 king-size bed and sofa bed, sleeping maximum 4 people.
Manhattan View Suites are 700 sq ft and located on high floors with sweeping views of the city, featuring a separately living rooom with sofa bed, and bedroom with 1 king-size bed, sleeping maximum 4 people.
Central Park View Suites are 750 sq ft and feature sweeping views of Central Park, separate living room and marble bathroom with oversized bathtub, with 1 king-size bed and sofa bed, sleeping maximum 4 people.
Central Park Deluxe Suites are larger in size and include access to the Executive Lounge.
Family Connector Rooms are available as a combination of Essex Rooms and Junior Suites, and sleep up to a maximum of 8 people.
Bourbon Steak New York (classic American steakhouse, open for breakfast, lunch and dinner). Room service*.
PRIMP Spa*. 24-hour fitness centre.
Complimentary WiFi access. Laundry service*. Valet parking $100 plus tax per night (payable locally, fee subject to change).
Daily Amenity Fee $40.16 plus applicable taxes payable at the hotel (fee subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
One person must be aged 21 years and over in each room at check-in.
Please note: rollaway beds are available at the cost of $75 per night (payable locally, subject to change).
Based on 2456 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1105)
Very good (672)
Average (341)
Poor (175)
Terrible (163)
Fair not fabulous
Nov 15, 2024alj1208Boston, Massachusetts
The location is great, right on Central Park South. We chose it because of its proximity to Lincoln Center for a night at the opera. Our room was fair but not what I was hoping for given the high price and the JW ranking. The bed was comfy, but the furniture was scuffed. We got only one bar of soap, and the toiletries were bulk, not individual. I…
Read more
The location is great, right on Central Park South. We chose it because of its proximity to Lincoln Center for a night at the opera. Our room was fair but not what I was hoping for given the high price and the JW ranking. The bed was comfy, but the furniture was scuffed. We got only one bar of soap, and the toiletries were bulk, not individual. I had requested extra pillows upon arrival, but we had to call housekeeping for those. It was clean enough. Next time, I would choose just a regular Marriott or even a Courtyard, because the room did not live up to the high price and JW name.
Read less
Some of the nicest staff we’ve ever met.
Nov 12, 2024Jordan L
We spent a week here as a family, during that time was Halloween and our little girls 6th birthday and a number of the staff - particularly Jasmine, Mona and King.
The front of house team went above and beyond to make our little girls birthday special, with cake, breakfast, balloons and even a hand written card from the staff.
Every time we…
Read more
We spent a week here as a family, during that time was Halloween and our little girls 6th birthday and a number of the staff - particularly Jasmine, Mona and King.
The front of house team went above and beyond to make our little girls birthday special, with cake, breakfast, balloons and even a hand written card from the staff.
Every time we came in or out the hotel they greeted us like family, which was even more appreciated the day of the marathon, after 26.2 miles.
This hotel should be proud to have some of its staff and they made it a special trip.
Read less
Perfect experience
Nov 3, 2024Beansiegal
Stay was nothing short of amazing. The location is amazing, the staff is wonderful, the lounge is great, and best of all, I was upgraded to a Central Park Deluxe Suite as a Platinum Elite! Probably the best room I've ever had at any property or certainly at the top of the list. My wife and I were also celebrating our anniversary and they sent…
Read more
Stay was nothing short of amazing. The location is amazing, the staff is wonderful, the lounge is great, and best of all, I was upgraded to a Central Park Deluxe Suite as a Platinum Elite! Probably the best room I've ever had at any property or certainly at the top of the list. My wife and I were also celebrating our anniversary and they sent up a lovely chocolate cake for us to share. Very thankful for it all! Additionally, the destination fee amenities were actually useful. I cannot recommend this place enough!
Read less
Stay spoiled by poor post check out experience and lack of email contact address
Oct 28, 2024Wes HDubai, United Arab Emirates
Stay was spoiled by surprise charge to credit card after check out. Extremely difficult to find email address for hotel to get an explanation. Eventually found an email address. Was informed it was $60 for minibar. Had never even tried to find minibar and certainly did not take a $60 bottle. Colleague staying at same time had $150 taken- so I was…
Read more
Stay was spoiled by surprise charge to credit card after check out. Extremely difficult to find email address for hotel to get an explanation. Eventually found an email address. Was informed it was $60 for minibar. Had never even tried to find minibar and certainly did not take a $60 bottle. Colleague staying at same time had $150 taken- so I was lucky. Had to go to card company to get refund. Stayed in Essex house 5 times- this was my last time.
Read less
Beware of the Destination Fee
Sep 14, 2024log24San Diego, California
Great location and historic art deco building. Concierge lounge was excellent although alcohol was not free. Breakfast in the lounge was a full buffet with a nice range of selections. The dinner appetizers were robust as well.
Was upgraded to a mini suite. Could almost see Central Park from the room by careening at the windows. Room was…
Read more
Great location and historic art deco building. Concierge lounge was excellent although alcohol was not free. Breakfast in the lounge was a full buffet with a nice range of selections. The dinner appetizers were robust as well.
Was upgraded to a mini suite. Could almost see Central Park from the room by careening at the windows. Room was tastefully decorated but could have used a little more imagination.
Very disappointed in the opaque destination fee. Couldn’t find anything about it on the website and I wasn’t informed of what it covered at check in. Found out that I missed out on a food and beverage credit. They could have done a better job of informing guests what it covers. Or better yet, just do away with it. Guess we’ll have to wait for truth in pricing laws to take effect before that happens.
Read less
Fair not fabulous
