Lotte New York Palace

Midtown, New York

Virgin rating

Superior Room
Rarities
The Gold Room
Cathedral View Room
Cathedral View Room
Pomme Palais
Tower Corner Suite
Tower Corner Suite
Tower Executive Suite
Tower Executive Suite
Tower Room
Premier Skyline View Room
Corner Cathedral Room
Superior Room
Rarities
The Gold Room
Cathedral View Room
Cathedral View Room
Pomme Palais
Tower Corner Suite
Tower Corner Suite
Tower Executive Suite
Tower Executive Suite
Tower Room
Premier Skyline View Room
Corner Cathedral Room

The hotel

Railroad magnate Henry Villard's 19th-century mansions were combined with a sleek tower to create one of the city's best hotels. It's a place where the staff greet you as if they have known you all their lives, and nothing is too much trouble. The location is one of the best in Manhattan, right in the middle of Midtown, but hidden away in a gated courtyard. There's dining options suited to all at the Lotte New York Palace, from luxury brunch to baked goods, whatever you opt for you'll be in for a treat. Enjoy handmade cocktails in one of Manhattan's most popular bars, Trouble's Trust, or relax in 19th century-style surroundings in Rarities - either make for the perfect post-day-in-the-city tipples.

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Close to City Centre

Where is it

In the heart of Midtown Manhattan, a short walk from New York's Broadway theatres, Central Park and world-class designer shopping. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

899 rooms and suites, including recently renovated suites in Villard House with a 55-storey tower attached. All with air-conditioning, cable TV with pay-per-view films, mini-bar*, WiFi access*, safe, bathrobes and luxurious bath amenities. Superior Rooms are 360sq ft east-facing rooms, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Cathedral View Rooms are 360sq ft and offer views of St. Patrick’s Cathedral and Rockefeller Centre, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Skyline Cathedral View Rooms are located on higher floors, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Palace Studio Suites feature cathedral views, with 1 king-size bed plus a sofa bed, sleeping maximum 4 people.

Tower Rooms are located on the 41st floor and higher, with Manhattan skyline views and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Palace One Bedroom Suites feature a separate living area, and large bedroom with en suite marble bath and 1 king-size bed, sleeping maximum 2 adults.

Palace Signature Suite with oversized living room featuring a large dining table and wet bar, full marble bathroom, walk-in closet and 1 king-size bed, sleeping maximum 2 adults.

Tower Executive Suites with views of the Rockefeller Centre and St Patrick's cathedral, separate living area, and 1 king-size bed, sleeping maximum 2 adults.

Tower One Bedroom Suite with panoramic views, marble bathroom with soaking tub and separate shower, living/dining room, and 1 king-size bed, sleeping maximum 2 adults.

Tower Corner Suites with stunning views in two directions, featuring separate living room with wet bar, butler's pantry, marble bathroom with soaking tub and separate shower, and 1 king-size bed, sleeping maximum 2 adults.

Palace Family Suites with cathedral views, two bathrooms, multiple seating areas, with either 2 king-size beds plus a sofa bed, or 1 king-size bed, 2 double beds, and a sofa bed, sleeping maximum 8 people. 

Tower Two Bedroom Corner Suites with skyline views, two bathrooms, living room, and two bedrooms, one of which features 1 king-size bed, and the other has 2 queen-size beds, sleeping maximum 4 people.


Villard Restaurant (open for breakfast and weekend brunch). The Gold Room (sharing plates and cocktails, open 5-10pm daily). Pomme Palais (boutique bakery). Trouble's Trust (cocktail bar, temporarily closed). Rarities (19th century-style bar, temporarily closed).

ila Spa*. Fitness centre. In-room spa services*. 

Room service*. Dry cleaning service*. Concierge. Valet parking $90 for 24 hours (payable locally, fee subject to change). 

There is a Historic Preservation fee of $20 plus tax per night (payable locally, fee subject to change) to provide funding for the ongoing preservation of our landmarked and historic Villard Mansion.

*Denotes local charge.

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One person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4290)
  • Very good (1276)
  • Average (510)
  • Poor (250)
  • Terrible (182)
Image of the Tripadvisor rating Stunning

Nov 18, 2024 thehesk

Just a wonderful property. An oasis in a great part of the city. Bars, restaurants, rooms, views, staff - all amazing.
Image of the Tripadvisor rating Beautiful elegant hotel in a perfect location

Nov 17, 2024 Andrea C Newcastle upon Tyne, United Kingdom

Third time in NCY and fabulous 3-night stay at the Lotte this time - the doorman on arrival was very welcoming which was much appreciated after a delayed and very late night flight and check-in straight forward. The hotel is beautiful and very elegant and our skyline view rooms had the most amazing views. The hotel also has a really nice… Read more
Third time in NCY and fabulous 3-night stay at the Lotte this time - the doorman on arrival was very welcoming which was much appreciated after a delayed and very late night flight and check-in straight forward. The hotel is beautiful and very elegant and our skyline view rooms had the most amazing views. The hotel also has a really nice bakery. My daughter and I are Gossip Girl fans so we (along with the rest of the family) enjoyed seeing the Lotte which didn’t disappoint. Another highlight was lovely (if expensive!) drinks in the courtyard. The location is perfect and in the main the staff there work very hard although a few extra little touches such as replenished bottled water in rooms, nightly turn-down service and nicer toiletries would have been appreciated. The hotel’s public areas were busy and full of non-hotel guests - security actively encourage guests to wander freely around the hotel using the public areas for selfies and photo opportunities - we even saw a security guard giving non-guests a private tour. Surely the public areas should be for hotel guests rather than non-paying visitors as is usually the case in 5* hotels. For that reason, we would probably opt to stay somewhere with quieter public areas next time. Read less
Image of the Tripadvisor rating Very pleasant !

Nov 16, 2024 T8454ILsara New York City, New York

We had a wonderful stay at this hotel Excellent location Delicious breakfast Staff not so friendly Our lights in the bathroom didn’t work had to call maintenance Overall it was an enjoyable stay
Image of the Tripadvisor rating 5 stars , Gilded age vibe, would go again and again

Nov 15, 2024 Sylvie M

This is really a Palace. Well situated in mid-town, preserved gilded age palace. Great wedding venue( did not get married but attended a wedding). The gold room with amazing cocktails and tiffany stainglass on the walls, gold ceiling. It's an experience in itself. The rooms are beautifully designed and so comfortable. Aside from the wonderful… Read more
This is really a Palace. Well situated in mid-town, preserved gilded age palace. Great wedding venue( did not get married but attended a wedding). The gold room with amazing cocktails and tiffany stainglass on the walls, gold ceiling. It's an experience in itself. The rooms are beautifully designed and so comfortable. Aside from the wonderful accomodations, amazing food, I need to salute all the staff for always being there for all our needs, always smiling and wonderful! I especially want to thank our concierge Christian for making our NYC stay memorable! Read less
Image of the Tripadvisor rating GREAT EXPERIENCE

Nov 13, 2024 Carola W

We stayed at the Lotte many times and it happend to be the same great experience!!!! The sympathy, professionalism and attentive service received by Norma, Melody and Julia at The Towers was sheer pleasure!!!!! Thank you very much for making our stay so easy and nice!!!!