Omni Parker House

Boston, USA

Virgin rating

Deluxe Room
Parker's Bar
Parker's Bar
Parker's Restaurant
The Last Hurrah
Premier Suite
Deluxe Room
Parker's Bar
Parker's Bar
Parker's Restaurant
The Last Hurrah
Premier Suite

The hotel

Nestled in the heart of downtown Boston, the Omni Parker House is located along the Freedom Trail and at the foot of Beacon Hill, Boston Common, Quincy Market and Faneuil Hall Marketplace. Packed with history, this grand hotel combines old world charm and elegance, highlighted by it's fair share of legendary guests. Rooms are beautifully appointed, while facilities include Parker's Restaurant where the delicious Boston cream pie was first served - so don't miss out on the chance to try a slice!

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Valet parking
  • Close to City Centre

Where is it

Between Boston Common and Faneuil Hall Marketplace on the Freedom Trail. Easy walk to shops, restaurants and historic sites. Transfer time from Boston Logan International Airport: 10 minutes.

Hotel information

551 rooms. All with air-conditioning, cable TV, coffee maker, iron and board, hairdryer, bathrobes and free weekday newspaper. Standard Rooms are cosy and comfortable with 1 double bed, sleeping maximum 2 adults.

Deluxe King Rooms are more spacious with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Double/Double Rooms with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Executive Rooms have a large living area with sofa bed, as well as either 1 king-size bed or 2 double beds; sleeping maximum 4 adults.

Premier Suites are larger in size with a separate living room featuring a sofa bed, as well as the private master bedroom. The bedroom consists of eihter 1 king-size bed or 2 queen-size beds; sleeping maximum 4 adults. 

 

Parker's Restaurant (open for breakfast, lunch and weekend brunch). Parker's Bar (light bites and cocktail menu). The Last Hurrah (light bites and cocktail menu). School Street Coffeehouse (lobby level cafe offering grab-and-go items). In-room dining available*.

24-hour fitness centre. In-room fitness kit (available at front desk). Jogging and bike trails nearby (maps available on request).

Laundry/dry-cleaning service*. Complimentary WiFi. Valet parking $53 plus tax, per night (payable locally, subject to change).

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities: Premier In-Room Wi-Fi - Bottled water upon request at the Front Desk - Local and Domestic Long Distance Phone Calls - One rollaway per stay - Refrigerator and/or Microwave upon request - Digital Wall Street Journal and Hotel History Guide - Use of computer terminals located on the mezzanine of the hotel - Package handling and storage - “History of the Parker House”, digital version. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: one person must be aged 21 years or over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4570)
  • Very good (2990)
  • Average (1357)
  • Poor (656)
  • Terrible (396)
Image of the Tripadvisor rating A real grand dame of a hotel!!

Nov 19, 2024 maimogirl Montreal, Canada

Best check in I have ever had...ask for Richard and you won't forget him!! Smiled all the way up to my room. Hotel is old but gracious and full of charm. So much history...truly iconic. Great bed too. Location location location. Walk to the Freedom Trail, Boston Common, Downtown Crossing stores and even Boylston Street. Terrific bar onsite and… Read more
Best check in I have ever had...ask for Richard and you won't forget him!! Smiled all the way up to my room. Hotel is old but gracious and full of charm. So much history...truly iconic. Great bed too. Location location location. Walk to the Freedom Trail, Boston Common, Downtown Crossing stores and even Boylston Street. Terrific bar onsite and one of the best hotel gift shops ever. Read less
Image of the Tripadvisor rating A 4-Star Stay That Failed to Deliver

Nov 19, 2024 TravelsNTreasures Illinois

My friend and I planned a girls' getaway. We flew into Boston (BOS), rented a car, and explored Plymouth Rock before spending the first four nights on Martha's Vineyard. Our initial accommodations were nicely appointed, clean, and comfortable. We had booked the Omni a month in advance for our remaining four nights, expecting an equally pleasant… Read more
My friend and I planned a girls' getaway. We flew into Boston (BOS), rented a car, and explored Plymouth Rock before spending the first four nights on Martha's Vineyard. Our initial accommodations were nicely appointed, clean, and comfortable. We had booked the Omni a month in advance for our remaining four nights, expecting an equally pleasant experience. Instead, our stay became a series of escalating disappointments. As a 4-star hotel, the Omni should provide UPSCALE accommodations with four-diamond service. Upon arrival, my friend—who had booked an Executive Room—politely requested their best room after a long day of travel. What we received was far from luxurious; it was more akin to a nasty rundown motel. The room's condition was shocking: the carpet desperately needed deep cleaning, chair cushions were so worn they collapsed into the frame, and numerous amenities were absent (missing furniture, missing décor, missing robes). The towels were so rough they felt like exfoliating loofahs, toiletries were of poor quality. To add, the room lacked basic conveniences like a refrigerator or microwave - we later learned they had to be requested. When my friend contacted customer service, she was dismissively told, "You booked through Expedia"—a statement that was both incorrect and irrelevant. Even if we had used a third-party booking site, shouldn't a 4-star hotel maintain its standards? If we wanted 2-star accommodations, we would have chosen a budget motel. The room's sole redeeming quality was its spaciousness. However, the poorly maintained furniture and haphazard arrangement created an immediate negative impression. The customer service continued to disappoint. When offered an alternative room on the 7th or 9th floor, my friend requested to preview it first. The staff's response was unbelievable: "No, we don't show rooms." We were paying nearly $300 per night and were denied the basic courtesy of room inspection. The hotel manager, John, eventually offered to personally show us a room and assist with moving our belongings. The mere fact that we had to make multiple calls and jump through multiple hoops was exhausting and completely unacceptable for a supposedly high-end establishment. The troubles didn't end there. My friend dined at the Last Hurrah restaurant, paying with her personal credit card. Shockingly, the hotel attempted to charge the SAME amount to the room. When confronted, the front desk could not produce a receipt or documentation. My friend was forced to provide her own receipt as proof of payment. This experience felt like a deliberate bait-and-switch, with the hotel seemingly attempting an unauthorized transaction. We consider this a clear violation of customer trust and plan to file a detailed complaint with the Better Business Bureau (the corporate office in Dallas will also receive these details). Our dream of a stress-free vacation dissolved into a nightmare of poor service, maintenance, and professional conduct. Omni should be ashamed of their spectacular failure to deliver on its 4-star promise. Read less
Image of the Tripadvisor rating Best Hotel

Nov 18, 2024 Shannon A

We love to stay at the Omni Parker House every time we visit our daughter at college. We go at least once a month and every time we go we are extremely pleased with the service we receive. From prior to check in to check out every staff member is extremely helpful and determined to make your stay enjoyable. The location is perfect to anything yu… Read more
We love to stay at the Omni Parker House every time we visit our daughter at college. We go at least once a month and every time we go we are extremely pleased with the service we receive. From prior to check in to check out every staff member is extremely helpful and determined to make your stay enjoyable. The location is perfect to anything yu want to do in Boston! We will not stay anywhere else. Read less
Image of the Tripadvisor rating A historic hotel that still provides good quality service

Nov 17, 2024 Azzlay_NY Valley Stream, New York

As usual for this hotel, which I have been going to for over 20 years, the service was good, the staff very nice, the food served at our functions superb, and the overall stay quite good. The location of the hotel is excellent and the history it carries makes it unique.
Image of the Tripadvisor rating Hotel Full of History

Nov 17, 2024 melissaaJ1146CC Clarksville, Tennessee

Overall the Parker House is an amazing place to stay in Boston. You are surrounded by the rich history of the city. You are walking distance to so many historical sites as well as public transportation. The hotel itself is full of amazing history. Because it is so old the rooms are a little smaller than a newer hotel, but for me it was worth it to… Read more
Overall the Parker House is an amazing place to stay in Boston. You are surrounded by the rich history of the city. You are walking distance to so many historical sites as well as public transportation. The hotel itself is full of amazing history. Because it is so old the rooms are a little smaller than a newer hotel, but for me it was worth it to be surrounded by all of that history. It is a little outdated, but they are in the process of renovations. Once that is done it will be perfect. The staff is also absolutely amazing. They are so friendly and helpful. Read less