In the heart of the Theatre District, look one way and you've got the bright lights of Times Square, and the other and the Top of the Rock is towering above you. Whatever you want to see in Manhattan, you're sure not to be far away. Start the day with buffet breakfast at the Park Avenue, to get your set up for the day! And the bar is on hand in the lobby for a snack and a drink, should you need to re-fuel later on. Family Rooms are available for that bit extra space and an additional sofa bed, so you can enjoy a trip to the Big Apple, no matter how big or small your brood is.
Amenities
Bar
Internet Access
Restaurant
Where is it
Situated in Manhattan, just a few steps from Times Square. Distance from John F. Kennedy International Airport: 17 miles.
Hotel information
656 rooms, all with air conditioning, complimentary WiFi access, flat-screen satellite TV, mini-fridge, hairdryer, bathroom amenities, iron and ironing board, and safe.
Deluxe rooms have either a 1 king-size bed, or 2 queen-size beds, sleeping maximum 4 adults.
Deluxe Family King Rooms with 1 king-size bed and a sofa bed, sleeping maximum 3 people.
Deluxe Family Two Beds are larger in size, have 2 queen-size beds, plus an additional sofa bed, sleeping maximum 5 people.
Deluxe Superior Rooms are located on higher floors with city views, with 1 king-size bed plus a sofa bed, sleeping maximum 3 people.
Junior Suites feature a separate lounge area with sofa bed, bathroom with separate shower and bathtub, bathrobes and slippers, and 1 king-size bed, sleeping maximum 3 people.
Park Avenue Restaurant (open for buffet breakfast). Lobby bar (also offers grab 'n' go snacks and drinks available from 7.00am-midnight).
24-hour fitness centre.
This hotel has a resort fee of $29 plus tax per room, per day (payable locally, subject to change)
* Denotes local charge.
One person must be aged 21 years and over in each room at check-in.
Please note: Riu have two similarly named hotels around the Times Square area. Please ensure that you are sure of the hotel you are booking, and travel to the correct hotel.
Based on 1042 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (647)
Very good (233)
Average (83)
Poor (33)
Terrible (48)
Lots of walking
Nov 21, 2024Jean LSouthampton, United Kingdom
Lovely hotel the room was very good lovely bathroom very clean with lots of fresh towels the only thing was the breakfast queue was very long we first had to line up in reception then go up to the 5th floor where you had to line up again some days we were there for over half an hour waiting in line the breakfast was nice and quite a good choice I…
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Lovely hotel the room was very good lovely bathroom very clean with lots of fresh towels the only thing was the breakfast queue was very long we first had to line up in reception then go up to the 5th floor where you had to line up again some days we were there for over half an hour waiting in line the breakfast was nice and quite a good choice I would stay here again but not for breakfast
The hotel is near a lot of attraction but a lot of walking but we had a great time
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Weird Rules Weird experience
Nov 21, 2024keatshandwritin
The bookong and check-in process was unnecessarily complex and time-consuming. While I understand the need for security measures regarding physical card verification, the implementation was overly rigid. Most frustratingly, after rebooking our $500/night room, we were locked out of our room at 1130 at night exhausted because staff failed to…
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The bookong and check-in process was unnecessarily complex and time-consuming. While I understand the need for security measures regarding physical card verification, the implementation was overly rigid. Most frustratingly, after rebooking our $500/night room, we were locked out of our room at 1130 at night exhausted because staff failed to mention we needed to check in again. An unexpected $30 additional fee only added to this chaotic situation.
The staff experience was mixed - several employees were genuinely friendly and helpful, while others seemed inadequately trained to handle basic guest concerns. The breakfast buffet, though offering various options, had ridiculous wait times where guests were herded like cattle - unacceptable for a hotel at this price point.
The overall experience felt poorly managed and bizarrely disorganized for an expensive property. The constant hurdles and lack of communication made for a very frustrating stay. Unfortunately, based on this experience, I would not book with another Riu property in the future.
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Nice hotel but going to breakfast is a nightmare
Nov 18, 2024kellyv16Manchester, United Kingdom
Nice hotel and relatively quiet despite being in the middle of time square.
Rooms are small but arnt they all in New York! There was a flashing light from the smoke detector which was very annoying.
Breakfast is a nightmare! You have to get in the lift to the lobby to queue to then go to level 5 to queue again! Definitely would recommend only…
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Nice hotel and relatively quiet despite being in the middle of time square.
Rooms are small but arnt they all in New York! There was a flashing light from the smoke detector which was very annoying.
Breakfast is a nightmare! You have to get in the lift to the lobby to queue to then go to level 5 to queue again! Definitely would recommend only doing room only!
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Perfect location
Nov 18, 2024Leslie T
The location of this hotel can't be beat for a visit to NYC. You are steps from Times Square, an easy walk to so many attractions, Broadway, food, etc. Our room was small but worked great for 2 people. My luggage fit under the bed so it was out of the way. The entire property was clean, safe and every staff member met me with a smile. As…
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The location of this hotel can't be beat for a visit to NYC. You are steps from Times Square, an easy walk to so many attractions, Broadway, food, etc. Our room was small but worked great for 2 people. My luggage fit under the bed so it was out of the way. The entire property was clean, safe and every staff member met me with a smile. As mentioned the elevators of a morning can be a wait. My daughter and I took the stairs down each morning from the 12th floor but we were able to get on one going up with minimal wait of an afternoon. We skipped the breakfast chaos, but I would say if you are die hard hotel breakfast person go early. We simply went across the street to Dunkin each day. I would not hesitate to stay here again.
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Great 4 night stay
Nov 16, 2024timbogLincoln, United Kingdom
I can’t fault this hotel, after reading some negative comments I was wondering if I had done the right thing booking here. From checking in to checking out it was a faultless stay. We checked in very quickly, we had room 4406 which was a really high room with a view of Times Square, the room was great and very clean, bed was comfy, bathroom had a…
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I can’t fault this hotel, after reading some negative comments I was wondering if I had done the right thing booking here. From checking in to checking out it was a faultless stay. We checked in very quickly, we had room 4406 which was a really high room with a view of Times Square, the room was great and very clean, bed was comfy, bathroom had a big shower and was big and clean. The room was cleaned every day to a high standard. Breakfast was a concern after reading some reviews, we had no problem what so ever, we got there early every morning around 6.50 and we went straight up and seated straight away, great choice of hot and cold food and drinks. All the staff were really friendly, we used the bar in the hotel which was really nice, happy hour between 4 and 8 pm, great mojhitos , great choice of cakes and sandwiches which we had a couple of nights. I would recommend to anyone to stay here, with Times Square red steps just a 2 minute walk away it couldn’t be any better situated. If I ever come back to New York I will definitely stay here.
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Lots of walking
