Royal Sonesta Hotel New Orleans

New Orleans, Louisiana

Virgin rating

The hotel

Built in traditional French Quarter style, complete with gabled windows, French doors and wrought-iron balconies, the fabulous Royal Sonesta occupies a prime spot on Bourbon Street, one of New Orleans most famous locations. As well as very comfortable rooms, there’s a fab swimming pool and fitness room. Desire Oyster Bar with French doors leading out onto Bourbon Street is a casual bistro serving delicious local dishes. There’s also the Mystick for cocktails and live entertainment from Tuesday through to Saturday, so grab a drink and stake your place for what’s sure to be a good night out. Le Booze, also overlooking Bourbon Street, is a favourite meeting place for locals and if you’re an ice-cream fan, head to Daiquiri Delight Shop for an exotic concoction! Boasting AAA 4-diamond status, you’ll enjoy the convenience of a major hotel but with all the charm the Deep South can muster!

Amenities

  • Babysitting service
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

On world-famous Bourbon Street, steps away from restaurants, antique shops and jazz clubs.

Hotel information

483 rooms on 7 floors in 1 building. All with a view of the French Quarter or courtyard, air-conditioning, flatscreen TV with cable stations, radio, coffee maker, mini-bar*, safe, hairdryer, iron and board, and bathrobes. Deluxe Rooms with 1 king-size bed or 2 queen-size beds, sleeping maimum 4 adults or 2 adults and 2 children.

Desire Oyster Bar (casual streetside bistro). The Mystick (cocktail lounge). Le Booze. Royal Café (drinks, pastries). Daiquiri Delight Shop (ice-cream parlour). Outdoor swimming pool and bar. Fitness room. Gift shop. Jewellery shop. Concierge. Babysitting service* (on request). Laundry/dry-cleaning service*. Room service available*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Applies on certain dates and minimum 2-night stay applies when staying on a Saturday night.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3543)
  • Very good (1512)
  • Average (553)
  • Poor (231)
  • Terrible (228)
Image of the Tripadvisor rating Didn’t honor reservation or refund

Nov 20, 2024 204DavidD204 Tulsa, Oklahoma

We arrived on November 1 with a group of guys on a fishing trip and had a reservation for two rooms, each with two queen beds. We were given two king rooms instead. When I explained our need for separate beds they said they had no more queen rooms left but would put a roll away bed in each room. I asked if there wasn’t a better option and asked to… Read more
We arrived on November 1 with a group of guys on a fishing trip and had a reservation for two rooms, each with two queen beds. We were given two king rooms instead. When I explained our need for separate beds they said they had no more queen rooms left but would put a roll away bed in each room. I asked if there wasn’t a better option and asked to speak with a manager. After a long wait, a manager asked what I needed so I explained our situation and she asked me to wait. When she returned she said they had no other rooms available, but offered a $100 per room refund back on the card on file. With no other choice I accepted that. We had also paid extra for rooms with access to the executive lounge, but when we went to the lounge it was closed and a hotel staff explained that the lounge had closed during Covid and never reopened. When we checked out, the invoice had charges for parking but nothing about a $100 credit per room. The room had been prepaid so there was no room charge. When I questioned this, they checked with the manager that had promised the credit and she said it had already gone back on my card. Later when I had an opportunity to review my credit card balance, there was no credit for the $100 per room as promised. When I called the hotel to get this corrected, I was told that because the room had been prepaid through a third party I would have to go back to the third party for a refund. I asked why I had been told differently at the hotel and they couldn’t explain that. I then asked that they apply the $100 per room credit against the parking fee and they refused. I definitely will not return to a Royal Sonesta hotel! Read less
Image of the Tripadvisor rating Worth it on all levels

Nov 19, 2024 72irm

Greeted by the Doorman, you step through the doors from the noise and bustle of Bourbon Street and it is WOW every-time, an oasis of tranquility. The hotel is so clean and inviting with marble floors and the decor to match. A swimming pool on the third floor open to the sky, the most photogenic and stunning courtyard on the ground floor, hotel… Read more
Greeted by the Doorman, you step through the doors from the noise and bustle of Bourbon Street and it is WOW every-time, an oasis of tranquility. The hotel is so clean and inviting with marble floors and the decor to match. A swimming pool on the third floor open to the sky, the most photogenic and stunning courtyard on the ground floor, hotel access to restaurants and le booze and step out into the chaos that is the street. Need to have break,back into hotel. Rinse and Repeat. Super comfy bed and a goodnight sleep. Room did not over look the street so might be a key point on the goodnight sleep. Hotel has a quiet policy, other hotels should learn from this and despite it being party central other guests on our floor at least adhered to the policy. Did not use any facilities other than the pool bar, LeBooze and Desire. Very happy we chose to stay at this hotel for our first experience of New Orleans and more importantly Bourbon Street. Read less
Image of the Tripadvisor rating Great experience!

Nov 18, 2024 Laurie Y

The service was great! Joe was very friendly and helpful. He made sure we had an enjoyable visit. I could not have asked for better service. The front desk was also very helpful. The room was nice and clean with plenty of towels and wash cloths.
Image of the Tripadvisor rating Caleb is awesome sauce!!!

Nov 18, 2024 Mobile37353038017

Caleb, the doorman, made our daily stay soooooo nice! Always courteous and so welcoming with his conversations and huge smile!!! There was nothing like waking up to such a great spirit every single day!!! I thank him from the bottom of my soul for making my 1st visit to NOLA great!! He’s your goldmine at the hotel!!
Image of the Tripadvisor rating Great Fun Time

Nov 18, 2024 Journey21793507085

We stayed here for our anniversary November 2024. Weather was great and so was the location. April at front desk was very helpful in getting us into the Perfect room Caleb the doorman was always very helpful & pleasant to deal with. Always there with a smile and friendly disposition to make our stay enjoyable.