A sleek, high-rise hotel in Toronto’s vibrant Downtown district, the Sheraton Centre offers upscale accommodation with a great range of amenities. Located in the heart of the business and entertainment district, the Sheraton Centre’s warm and comfortable lobby features a 2-acre waterfall garden which provides a definite feeling of space and serenity despite the hotel’s central location. It’s also home to Toronto’s largest year-round indoor/outdoor heated pool, complete with decking, sun loungers and a bubbling whirlpool. The fitness centre is open 24-hours and extensively equipped with everything you need to keep the body beautiful. However you spend your day, 43 Down is an intimate bar in which you can relax at the end of the day and catch up with friends and family over some sharing plates or a handcrafted cocktail.
Amenities
Wheelchair access
Bar
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
Restaurant
Room Service
Spa
Swimming Pool
Close to City Centre
Where is it
In a fantastic Downtown location, just across the street from City Hall and connected to PATH, a vast underground shopping and walkway network.
Hotel information
1372 guest rooms on 43 floors. All with air-conditioning, flat-screen TV with pay-per-view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, and iron and ironing board.
Standard Guest Rooms feature either 1 queen-size bed, 1 king-size bed, or 2 queen-size beds, sleeping maximum 4 people.
Deluxe Guest Rooms offer city views, with 1 king-size bed, sleeping maximum 3 people.
Nathan Phillips View Rooms with either 1 king-size bed, or 2 queen-size beds, sleeping maximum 4 people.
Junior Suites with a separate seating area, and either 1 king-size bed or 1 queen-size bed, sleeping maximum 3 people.
Suites are larger in size, featuring a separate seating area with sofa bed, and 1 king-size bed, sleeping maximum 3 people.
Club Lounge rooms and suites feature access to the 43rd floor Sheraton Lounge for 2 people per room, which offers additional benefits such as free WiFi, complimentary continental breakfast, and selected refreshments throughout the day.
Book by 31 Jan 25' to receive up to 20% off accommodation costs. Black out dates apply. Terms and conditions apply.
43 Down (intimate bar serving locally inspired light bites and handcrafted cocktails). Dual Citizen (offering a selection of all-day items as well as grab-and-go offerings).
Indoor/Outdoor heated pool. 24-hour fitness centre.
WiFi access*. 24-hour room service*.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Based on 2698 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1336)
Very good (895)
Average (283)
Poor (94)
Terrible (91)
Great location and nice rooms
Nov 20, 2024pumisimoSeattle, WA, USA
I stayed 3 nights when traveling for work. The hotel was very busy especially given the Taylor Swift concert in town the first night of my stay! There was a fire alarm that went off at around 5 am and although we didn't have to evacuate our floor, the alarm went off for an hour or so with repeated announcements. Obviously this could not be…
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I stayed 3 nights when traveling for work. The hotel was very busy especially given the Taylor Swift concert in town the first night of my stay! There was a fire alarm that went off at around 5 am and although we didn't have to evacuate our floor, the alarm went off for an hour or so with repeated announcements. Obviously this could not be helped but it was rather annoying.
The room was very comfortable and clean and the location of the hotel was great.
The only reason I am giving 4 stars instead of 5 is because I requested a late check-out until noon which could not be accommodated due to high capacity which was fine except that the housekeeper started knocking on my door to clean my room 25 minutes before 11! I told her I needed a few more minutes and she looked surprised like I was inconveniencing her by not letting her come in to clean right away. I hadn't checked out yet so I'm not sure why she thought I was finished with my room. It was very strange and annoying and then I felt all rushed to get out of my room faster (which I did around 10:50).
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Great Downtown Hotel Experience, with Exceptional Club Lounge
Nov 15, 2024DEP3Binghamton, New York
Centrally located, excellent check-in experience, nicely appointed room,(particularly corner rooms on a high floor) very comfortable bed, great views from upper floors, large indoor/outdoor pool, large fiteness center. If you are able, splurge for Club Lounge privileges (good for two people, so even if you are in town solo for a conference, etc,…
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Centrally located, excellent check-in experience, nicely appointed room,(particularly corner rooms on a high floor) very comfortable bed, great views from upper floors, large indoor/outdoor pool, large fiteness center. If you are able, splurge for Club Lounge privileges (good for two people, so even if you are in town solo for a conference, etc, you can invite a friend to join you for breakfast or dinner or drinks) -- on the 43rd floor, lots of space, elegant, with spectacular views, creative small plates buffet, bar, and excellent service. Breakfast in Club Lounge is delish, too, and you can go to the Lounge the entire time it is open -- not just for breakfast and dinner hours.
A large hotel, but has boutique hotel qualities, particularly if you opt for Club Lounge privileges.
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Good Choice for Corporate Travelers
Nov 10, 2024TravelMom_inPHLPhiladelphia, Pennsylvania
This is a very large, very noisy, very busy corporate hotel in a good location within walking distance to many restaurants. I stayed on the 38th floor looking out at the CN Tower (the echo of outside traffic sounds bouncing between the high rise buildings was like hearing a train passing through every few minutes). I was warned at check in, so it…
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This is a very large, very noisy, very busy corporate hotel in a good location within walking distance to many restaurants. I stayed on the 38th floor looking out at the CN Tower (the echo of outside traffic sounds bouncing between the high rise buildings was like hearing a train passing through every few minutes). I was warned at check in, so it was expected (would be bothersome for light sleepers). The rooms are spacious with large windows, and a desk including high speed internet access. One minor complaint as a female business traveler: the lighting in the bathroom is not conducive to applying makeup; though it does have a magnifying mirror.
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Great place
Oct 18, 2024CyrusIVToronto, Canada
Beautiful hotel, centrally located in downtown and walkable distance to major sites and venues. The room was spacious and quiet, and the staff were very professional and courteous. Loved the small coffeeshop in the lobby that had a great lineup of coffees mixed with shots of espresso!
Nice location
Sep 28, 20244nge14Commerce Township, Michigan
Stayed in Toronto for a couple of days to see an exhibition that was in town. Hotel was walking distance to many things. Used PATH to get to the CN tower which was nice to stay out of the heat. Room was comfortable and we had no complaints. Water bottles were provided and refreshed during out room cleaning. Huge lobby to hang out in with some…
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Stayed in Toronto for a couple of days to see an exhibition that was in town. Hotel was walking distance to many things. Used PATH to get to the CN tower which was nice to stay out of the heat. Room was comfortable and we had no complaints. Water bottles were provided and refreshed during out room cleaning. Huge lobby to hang out in with some stores and access to stores along the PATH. I suggest parking across the street at City Hall to save money.
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Great location and nice rooms
