The Knickerbocker Hotel

Midtown, New York

Virgin rating

The hotel

The Knickerbocker Hotel is a historic gem right in the middle of New York City's Times Square. Opened back in 1906, this luxury spot has been a go-to for celebrities and big names over the years. It's famous for its stunning Beaux-Arts architecture. After being closed for a while and going through some changes, it made a grand comeback in 2015 with a major renovation. Now, it offers modern comforts while keeping its old-school charm.

Amenities

  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Valet parking

Where is it

Situated at the southeast corner of 42nd Street and Broadway, right in the heart of Times Square. 16 miles (26 km) from John F. Kennedy International Airport (JFK), typically a 45-60 minute drive depending on traffic.

Hotel information

330 guest rooms and suites, all with High-speed wireless internet, Samsung 55” Flatscreen Smart TV with High-Definition Cable/Specialty Channels and Video on Demand, Soundproof windows & automated black-out drapes, Stearns & Foster® Euro-Top Beds,Dyptique Bath Amenities, Turkish Towel® Bath Linens & Peshterry Robe. 


Superior rooms measuring 303 Sq/Ft, with either 1 king-size bed or 2 queen beds, sleeping maximum 4 guests.

Premier City 2 queen beds, measuring 425 Sq/Ft, overlooking Broadway or 42nd Street. Sleeping maximum 4 quests.

Charlie Palmer Steak IV (contemporary steakhouse, open daily for breakfast, lunch and dinner service from Tuesday-Saturday). Jake’s (coffee shop and café). St. Cloud (rooftop bar with small plates and live music).

Live DJs at St. Cloud Rooftop Bar every Tuesday, Wednesday and Thursday.

24-hour room service*.

This hotel has a resort fee of $45 plus tax per room, per day (payable locally, subject to change)

Resortfee includes use of the following amenities: Unlimited premium high-speed wireless Internet access for all devices • Unlimited local, long distance, and international phone calls • Two bottles of water upon arrival • Access to Digital Newspapers NY Times and Financial Times • Access to fitness center and weight training room. • Overnight shoeshine. • VIP status and signing privileges at Charlie Palmer Steak NYC.

* Denotes local charge.


Please note: guests need to be over 21 years old to check in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5423)
  • Very good (1237)
  • Average (449)
  • Poor (211)
  • Terrible (192)
Image of the Tripadvisor rating Worst place to stay in Times Square

Nov 19, 2024 Jeff G

This was a truly horrible experience from the moment I entered this ‘renovated’ hotel. The door staff was wonderful - literally the only group with any customer service instincts at all. The front desk was rude, ignoring me and then talking so low I had to ask several times for the person to repeat themselves. They acted like I was annoying… Read more
This was a truly horrible experience from the moment I entered this ‘renovated’ hotel. The door staff was wonderful - literally the only group with any customer service instincts at all. The front desk was rude, ignoring me and then talking so low I had to ask several times for the person to repeat themselves. They acted like I was annoying them the entire time and made no effort at all to engage, never smiled, etc. really not the person you want working for you at check in. They put me in a room immediately opposite a gigantic neon sign, on the third floor…a room with nothing but sheers - no room darkening curtains. No offer to relocate me when I asked - again they made it clear that I was bothering them. I travel to NYC frequently, and frequently to Salesforce who had recommended the hotel. Never again and I will let Salesforce leadership know how I was treated at their recommended hotel. Save your money - this is NOT a special experience, the rooftop bar is just average, and the staff makes the whole experience just bad. Better places for you to drop $650/night in NYC Read less
Image of the Tripadvisor rating Overrated - I won’t be back.

Nov 18, 2024 Kevin H

I booked this hotel 2 months before my trip to celebrate my wife’s 40th birthday. I specifically booked a room with views of time square only to find out there was scaffolding recently constructed on the outside obstructing those views. When I asked the front desk upon arrival, the young man at reception was less than apologetic, nor did he… Read more
I booked this hotel 2 months before my trip to celebrate my wife’s 40th birthday. I specifically booked a room with views of time square only to find out there was scaffolding recently constructed on the outside obstructing those views. When I asked the front desk upon arrival, the young man at reception was less than apologetic, nor did he attempt to offer any way to make it right. At ~$500/night, that was unacceptable. Overall, the property is overrated in my opinion. The room was smaller than the photos with only one small window to the street. Elevators were slow, the lobby workers and doorman weren’t particularly friendly either. They never opened the door for me - just stood there matter of fact. The breakfast buffet left much to be desired too. The eggs and other items were pretty bad, especially for price. There were a few positives - the location is prime and the shower was quite nice. But otherwise, I’ve experienced better service and amenities at a holiday inn or similar property in the Midwest at 1/5th the price. But as the subject line indicates, I won’t be back. Read less
Image of the Tripadvisor rating Good spot for a comfortable stay

Nov 18, 2024 Gnomes733 Washington DC, District of Columbia

Comfortable bed, good bathroom, attentive staff. Drawbacks were slow elevators, awkward window view into an office building, and some dated-feeling decor (carpet was fraying in the bedroom, for example). But great location, good staff, comfortable room, and the toiletries were a nice touch.
Image of the Tripadvisor rating Great experience!

Nov 18, 2024 Sharvin72 Thornhill, Canada

So here's my overall take: If you like Times Square, then this hotel is perfectly located. The hotel is very nice, the rooms are a fantastic size, especially for a NYC hotel. We had some issues when we first checked in (blinds were on the floor, air filters needed cleaning, safe battery was low) but they sent someone immediately to fix it all… Read more
So here's my overall take: If you like Times Square, then this hotel is perfectly located. The hotel is very nice, the rooms are a fantastic size, especially for a NYC hotel. We had some issues when we first checked in (blinds were on the floor, air filters needed cleaning, safe battery was low) but they sent someone immediately to fix it all and he even stayed and decided to vacuum the A/C filter. Room was clean, good storage available which is also hard to find and the bathrooms were very nice. We had breakfast included with our package and it was on the fourth floor where after returning on day two, I was greeted by Gania, who came and said hi to me by name, and remembered that I liked Almond Milk with my coffee from the day prior. What?! In a hotel with hundreds of rooms? That's impressive, but that's what she was. Her service was impeccable, always smiling and seemed to be around exactly when you needed her. On day three, I showed up at 7 when they opened, just to sit and drink a coffee. They had my coffee in front of me (with the almond milk) within a minute and left me to peacefully read while I waited for my husband. The buffet is DELICIOUS and had everything you could want and it was great quality. We also visited the rooftop for some appetizers and the food was good as was the service. I also want to say that Paola at the front desk was incredibly kind and helpful, and I loved chatting with her. Overall, a great experience if Times Square is where you want to be. We had a courtyard facing room which was perfection because you could not hear the street noise at all, and when in Times Square, it is otherwise incredibly noisy. Read less
Image of the Tripadvisor rating Our go-to in the City

Nov 17, 2024 Jill C Baton Rouge, Louisiana

So grateful for the excellent staff, comfortable room, great amenities. This is our go-to in the City. We love it! Highly recommend. Walking distance to everything and half a block walk to Bryant park. There was a Christmas market and skating in the park. Great time of year!