The Marker Hotel - Union Square

Union Square, San Francisco

Virgin rating

The Living Room
Deluxe King Room
Deluxe Queen Room
Deluxe Two Double Room
The Living Room
Deluxe King Room
Deluxe Queen Room
Deluxe Two Double Room

The hotel

Put yourself slap-bang in the middle of some of San Francisco’s most fashionable theatres, restaurants, and sights. The boutique Marker Hotel is a great base — and its energy matches its setting. It was built in 1910 but you can still see its ‘Beaux Arts’ beauty in the lobby’s floor-to-ceiling fireplace and grand marble staircase. The hotel’s anything but olde-worlde though, with little touches like WiFi, and a Hydration Station providing fruit and herb infused water on tap.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Valet parking

Where is it

In the Tenderloin/Lower Nob Hill area of San Francisco, near Union Square’s shopping, the theatre district, museums, and endless dining. The hotel is also close to the Financial District and Moscone Convention Center. Transfer time from San Francisco International airport: 15 minutes.

Hotel information

201 rooms and suites on 7 floors. All with flat-screen LCD TV with on-demand movies, WiFi access*, iHome alarm clock radio, telephone, honour bar* (stocked with gourmet and organic treats), safe, hairdryer, bathrobes, iron and board. In-room Yoga & Wellness Kits available (on request, subject to availability). Queen Rooms have 1 king-size or 1 queen-size bed, sleeping maximum 2 adults.

Deluxe Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suites feature a living room and bedroom with 1 king-size bed and 1 queen-size sleeper sofa, sleeping maximum 4 adults.

Tratto (restaurant and bar serving rustic Italian fare, open for breakfast, dinner and drinks, with daily happy hour). Complimentary morning tea and coffee (in lobby Living Room, 7:00-10:00am). Hydration Station (fruit and herb infused water). 24-hour room service*. In-room spa services*. Steam room. Whirlpool. 24-hour fitness centre. Concierge. Complimentary WiFi. Valet parking $58, $64 for SUVs, plus tax per night (payable locally, subject to change).

As a special offer for Virgin Atlantic Holidays' customers, the resort fee is included in the rate, saving $39.90 per night (subject to change). 

Resort fee includes: - Coffee and tea daily - Standard WiFi in guest rooms - Fitness room access - Yoga mats/fitness kit - Newspapers in lobby - Local and long distance phone calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1964)
  • Very good (1191)
  • Average (440)
  • Poor (181)
  • Terrible (150)
Image of the Tripadvisor rating Excellent

Jul 11, 2024 Restaurantcriticnot Chandler’s Ford, United Kingdom

We had a family stay in 2 rooms in July 24. The rooms were clean and roomy and well equipped. Lovely toiletries in the shower which smelt good. Beds were a good size and very comfortable . Restaurant on site was really good and the option for free tea and coffee in the morning was a real bonus. We had breakfast in the hotel on 2 mornings and… Read more
We had a family stay in 2 rooms in July 24. The rooms were clean and roomy and well equipped. Lovely toiletries in the shower which smelt good. Beds were a good size and very comfortable . Restaurant on site was really good and the option for free tea and coffee in the morning was a real bonus. We had breakfast in the hotel on 2 mornings and dinner 1 night . I had read about all the homelessness around the hotel and was concerned before the trip but in reality no issues and it was safe on our visit. There is homelessness across the city but no worse in the area by hotel to union square. Read less
Image of the Tripadvisor rating A Delightful Stay at The Marker San Francisco

Jul 9, 2024 Jimmy S

My experience at The Marker San Francisco was fantastic. The combination of elegant design, excellent service, and prime location makes it a top choice for anyone visiting the city. I look forward to returning on my next trip to San Francisco!
Image of the Tripadvisor rating Not safe for street parking.

Jun 30, 2024 Walker R

Parking cost $75 per night, with tax that comes out to around $90 every night. Paying almost $100 a night and valet isn't available 24 /7. If you have an early flight, your basically screwed. Find other parking places nearby for half the cost.
Image of the Tripadvisor rating Terrible booking and check in

Jun 18, 2024 YaniP240 Washington DC, District of Columbia

I booked a room via my company's corporate booking tool and, the night before my reservation date, I was told by a colleague that I might want to check on my booking with the hotel because their booking had been mysteriously cancelled, and they had to make a second (replacement) booking. I called and - sure enough - I was told my original booking… Read more
I booked a room via my company's corporate booking tool and, the night before my reservation date, I was told by a colleague that I might want to check on my booking with the hotel because their booking had been mysteriously cancelled, and they had to make a second (replacement) booking. I called and - sure enough - I was told my original booking had been cancelled. My initial reaction was to blame our corporate booking system because I hate it so much, but then we arrived at the hotel and, upon asking if we could check in early (around 11am), we were told each of us had TWO bookings EACH. Turns out our original reservations were not actually cancelled. We couldn't check in early, so we went to our office and returned at 4pm. Check in time is 3pm. At that time, I was told there were no rooms ready for me yet due to a previous group's late check out. It was then suggested to me that I wait IN MY COLLEAGUE'S room while they attempted to get a room ready for me. I found this suggestion incredibly inappropriate. I was then given 2 coupons for free drinks at the lobby bar... which was not open yet. After having traveled since 3am Eastern time, and needing to prepare for a 5:30pm Pacific time dinner, being told that I could not check in at 4pm Pacific (one hour after designated check in time) was extremely inconvenient and uncomfortable to me, especially as someone with a disability that requires access to a private space to address medical concerns. Following check out, I did not receive a copy of my receipt, and when I called to ask for it to be sent to me again, the agent was somehow unable to locate my reservation AGAIN. I also later found out that my colleague's room was missing its fire evacuation map, which is an obvious safety and compliance violation. While The Marker LOOKS very nice, and there are certain design details I liked, the overall experience was far below par than what I would expect from a boutique-type hotel. I would not choose to stay at The Marker again. Read less
Image of the Tripadvisor rating Outstanding

Jun 17, 2024 Aaron5588 Los Angeles, California

When we arrived we were greeted immediately and helped, the stay was great, cost was perfect, and being 15 min walking distance from the civic center was perfect! Would Definitely stay here again!