Not just a holiday resort, Dreams Riviera Cancun Resort & Spa is more of an enchanting wonderland where families, couples, singles and friends can enjoy Unlimited-Luxury® with everything included! The family friendly paradise is surrounded by large sun-dappled swimming pools, lush tropical gardens and, of course, a fabulous palm-filled beach - you’ll be forgiven for thinking you’ve landed in paradise! The kids will love their very own Explorer’s Club with daily activities based around nature, science and exploration. Hunting for hidden treasure is on the agenda, sandcastle competitions and even movies in the moonlight! Whilst the kids are busy, parents can relax by the ocean perhaps or head to Dreams Spa by Pevonia® for some well-deserved pampering. A choice of nine restaurants means you’re spoilt for choice with Italian, French, Pan-Asian and Mexican cuisine to tempt you. After dinner, unwind in one of six friendly bars and lounges before enjoying a lavish live show perhaps or dancing the night away in the sophisticated surrounds of Desires Music Lounge.
Amenities
Golf
Scuba Diving
Snorkelling
Babysitting service
Kids Club
Families
Honeymoon
Wedding
Bar
Evening Entertainment
Internet Access
Laundry Service
Where is it
Overlooking a beautiful stretch of ocean in the small town of Puerto Morelos, 30 minutes from Cancun, Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Transfer time from airport: 20 minutes.
Hotel information
486 octagonal shaped rooms and suites. All with air-conditioning, terrace or balcony, indoor jetted aromatherapy whirlpool bathtub and separate shower, double vanity, marble floors, concierge service in lobby, large LED TV, telephone, WiFi access, mini-bar (refreshed daily with beer, juices, soft drinks and bottled water), 24-hour room service, tea/coffee maker, MP3 docking station alarm clock, safe, hairdryer, bathrobes, slippers, and iron and ironing board.
Premium Deluxe Tropical and Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked mini-bar with water, soft drinks and beer. 24-hour room service is also included. WiFi. All activities and entertainment above unless otherwise stated. Concierge service. Pool and beach waiter service. No wristbands required.
Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).
Premium Deluxe Ocean View Rooms with indoor whirlpool and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Premium Deluxe with Plunge Pool Rooms, also featuring an indoor whirlpool, garden views and either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean View Rooms with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean View and Pool Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club with Plunge Pool Rooms with garden views, their own private pool as well as an outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean Front Honeymoon Suites with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed, sleeping maximum 2 adults.
Preferred Club Ocean Front Master Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean Front Governor Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean Front Presidential Rooms with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Privileges:
Experience the highest level of luxury and personal service in the Preferred Club at Dreams Riviera Cancun Resort & Spa. Enjoy an upgraded room or suite, access to a private lounge, special concierge service and other enhanced amenities.
Personalised check-in and check-out with concierge service
Complimentary access to hydrotherapy spa once during stay
Private beach section with waiter service
Preferred status and amenities
Access to private lounge
Complimentary computer access in private lounge
Upgraded mini-bar service
Pillow menu
Upgraded luxury bath amenities
Daily à la carte breakfast at Seaside Grill
Access to private lounge which offers daily continental breakfast, afternoon hot and cold d'oeuvres, exquisite desserts and fine liquors.
Complimentary newspaper in suite daily (English and Spanish)
New complimentary beach beds
Priority on reserving Chef's Garden cooking classes and wine tasting
9 reservation-free restaurants: Portofino (Italian and Mediterranean cuisine),Bordeaux (Adults only, French), Himitsu (Pan-Asian), El Patio (Mexican), Oceana (poolside restaurant serving seafood cuisine), Seaside Grill (grilled favourites, open for lunch and dinner, plus breakfast for Preferred Club guests only), World Café (international buffet), Coco Café (coffee and snack bar) and Barefoot Grill (casual beachside fare). Enjoy themed buffet dinner nights around the pool area twice a week (when weather permits). 6 bars. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at companion properties (terms and conditions apply).
Daily activities schedule. Spectacular live music and shows including comedians, illusionism and juggling and fire shows. Films on the beach. Desires Music Lounge. Beach Deck hosting private cocktail-receptions and dinners. New Chef's Garden, with freshly grown herbs and vegetables, executive chef Jose Santos hosts cooking classes and wine tasting* followed by a garden feast three times a week. Weekly beach parties and Mexican Bingo.
3 swimming pools, including 1 infinity pool (adults only) and a kids' pool with a small splash park and slides. 2 outdoor whirlpools. Poolside cabanas*. Fitness centre. Dreams Spa by Pevonia®* with new PAZ Spa treatment rooms. Water sports including snorkelling, Hobie cats, catamarans, diving* and ocean kayaking. Dive clinic*. Euro-bungee. Water and land aerobics. Ping-pong. Water polo. Wine and tequila tasting. Explorer’s kids' club (3-12 years old) with a splash fountain, a weekly camping adventure on the beach and a new baby play room. Football. Table games. Outdoor climbing wall. Yoga. Beach volleyball. Arts and crafts activities. Beach Olympics. Video games. Cooking, cocktail, dance and Spanish lessons. Bocce ball and billiards. Fishing*. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).
Please note: no reservations need to be made for any of the restaurants.
Please note: guests do not have to wear wristbands.
Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival).
Based on 12803 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (8331)
Very good (2619)
Average (1033)
Poor (447)
Terrible (373)
Amazing wedding and stay!
Nov 24, 2024David K
We had our wedding on 11/21/24 with 83 total guests. To say that the resort and staff went above and beyond to make our stay memorable would be an understatement!! Jesus and Alvaro at the daybed’s were our servers for the majority of the week and they were incredible! Alvaro even made a surprise painting for my wife and I that incorporated our…
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We had our wedding on 11/21/24 with 83 total guests. To say that the resort and staff went above and beyond to make our stay memorable would be an understatement!! Jesus and Alvaro at the daybed’s were our servers for the majority of the week and they were incredible! Alvaro even made a surprise painting for my wife and I that incorporated our favorite football team! If you’re interested in having a wedding there, our wedding coordinator Samuel was absolutely amazing!! From the DJ service to the flowers, to Hora Loca, it was the definition of a “dream” wedding for us!!! When you check in to Dreams, they say “welcome family”…and they truly do make you feel like family throughout your stay. The wedding was everything we could’ve dreamed of and the entire trip provided us with memories with friends and family that we will remember for our entire lives. Thank you to the staff at Dreams and we’ll be back soon!
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Awesome resort!
Nov 23, 2024Jennifer Y
My daughter’s wedding was beautiful. The whole staff so friendly. Jesus and Alvaro were amazing! They were so attentive and sweet and really made our experience so much more enjoyable. We never wanted for anything! The pool side cabanas were well worth the cost.
Decent Rating
Nov 22, 2024alonzoc2019
The staff at this resort are extremely friendly and hospitable; however, the resort is due for some much needed maintenance. The elevator in our building was down throughout our stay. Additionally, housekeeping didn't provide any wash clothes after check-in. I had to call this front desk daily to have them delivered to the room. On the bright…
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The staff at this resort are extremely friendly and hospitable; however, the resort is due for some much needed maintenance. The elevator in our building was down throughout our stay. Additionally, housekeeping didn't provide any wash clothes after check-in. I had to call this front desk daily to have them delivered to the room. On the bright side, the spa was excellent.
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Enjoyed the holiday with good friends but won’t be returning
Nov 21, 2024Chrissy C
Just returned from this holiday at dream. Initially on entering hotel lobby we were impressed. Check in was seamless and got to room pretty quick.
We were very disappointed with the room as it was very dated and in dia need of a refurbishment. Been to Mexico 4 times and for the money we paid I expected top notch.
Having said that the rooms were…
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Just returned from this holiday at dream. Initially on entering hotel lobby we were impressed. Check in was seamless and got to room pretty quick.
We were very disappointed with the room as it was very dated and in dia need of a refurbishment. Been to Mexico 4 times and for the money we paid I expected top notch.
Having said that the rooms were clean.
The food was really good in the specialty restaurants but the breakfast buffet was awful.
Izelia the waiter in the lobby bar was lovely she made our nights fun.
Sergio at the pool bar was exceptional and was always happy to join in on our banter.
Most of the staff at the hotel were very friendly and attentive.
The day beds around the pool you had to pay 250 dollars per day to use with a bottle of fizz which is extortionate
I’ve been to other hotels which were much better for less money.
Personally I would rate this hotel as a 3/4 star hotel
I wouldn’t go back purely because of the shabby decor
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A Dream to Visit - Cancun
Nov 21, 2024Wanderer580849
Great location and customer service! The food was amazing for an all inclusive and staff friendly. The beach was clean and serene, one of my favorite spots on the property. The Preferred Club room was exceptional, private, and spacious with great views. I will definitely visit again!
Amazing wedding and stay!
