Grand Hyatt Indian Wells and Villas

Palm Springs, California

Virgin rating

The hotel

An oasis in the desert, you’ll find a huge range of things to keep you busy among the Hyatt Regency's 45-acres of perfectly manicured gardens. There’s seven different pools to cool off in, as well as a spa for a little more indulgence. If you’re a golfer, pick from two courses – and a pro can help iron out any kinks in your swing. Travelling with young ones? There are some great kids activities going on, as well as a family pool with a water slide. Maybe something more tranquil? The adults-only pool may be more your style – and maybe a cocktail by the pool at sunset followed by a tender steak.

Amenities

  • Golf
  • Tennis
  • Kids Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

In 45 acres in exclusive Indian Wells.

Hotel information

530 rooms on 5 floors in 1 buildings with 5 lifts. All with air-conditioning, balcony, cable TV, stereo with iPod deck, clock radio, complimentary daily paper, fridge, iron and board, robes, safe, hairdryer and coffee maker. Standard Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Crib and rollaway bed on request.

View Rooms offer views of the resort with a backdrop of the desert or San Jacinto and San Bernardino Mountains, they have 1 king-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Regency Club Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. These rooms include access to the Regency Club Lounge offering the following services- Deluxe Continental breakfast, light snacks and refreshments, hors d'oeuvres, cordials and sweets.

1-Bedroom Villas offer a butler service, living area with gas fireplace, dining area, bathroom with raised soaking tub for two, a furnished private courtyard and garden with private whirlpool spa or gas fire pit, barbeque and dramatic mountain, golf and lagoon views. They have 1 king-size bed and 1 queen-size sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Villas with the same amenities as the 1-Bedroom Villa, sleeping maximum 5 adults and 1 child or 3 adults and 3 children.

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Lantana Restaurant (breakfast, lunch, dinner; mesquite grill and wood-burning pizza oven). Agave Sunset, Lobby Bar. Roadrunner Café (snacks, salads and sandwiches by the pool). Citrus Marketplace and Café (Starbucks® coffees, snacks, breakfast, Lunch on the Move and Dinner to Go take out meals). Room service*. 7 swimming pools including water slide and adults-only pool. Camp Hyatt kids’ club* (3-12 years; 9:00am-4:00pm daily; 6:00pm-10:00pm Fri-Sat nights*). Aqua Serena Spa* and Salon*. 24-hour Stay Fit gym. Yoga classes. Tennis. Badminton. Bocce ball. Table tennis. Pool/billiards. 2 Championship golf courses* at the Indian Wells Golf Resort. WiFi*. Self-parking $12, valet parking $27 for stays in 2019; valet and self-parking $15.50 (Jun–Sep) or $23.50 (May–Oct) for stays in 2020; all charges plus tax per night (payable locally, subject to change).

This hotel has a resort fee of $40 plus tax per room, per day (payable locally , subject to change)

Resort fee includes: – Access to HyTides waterpark featuring 30 ft dueling waterslides a 450 ft lazy river and children’s splash pad - In-room premium internet access - in room personal coffee & tea maker - (2) bottled waters per stay - In room safe - Unlimited local telephone calls and access charges for 1-800 or 1-888 phone calls - Incoming faxes - Filtered water stations - One hour tennis court time per day - Discounted green fees at Indian Wells Golf Resort - Shuttle service to Indian Wells - Golf Resort Golf bag storage - outdoor games and activities. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2629)
  • Very good (1034)
  • Average (482)
  • Poor (293)
  • Terrible (235)
Image of the Tripadvisor rating Relaxing and friendly place for business and family holiday

Nov 9, 2024 zacharysoo penang

Attended a conference in this resort. It is located in a beautiful & scenic place. I thoroughly enjoyed my stay here. The staffs were friendly and helpful, and they knew that place well. Food was good for all the meals. Some walking trails around the place was ideal for a refreshing walk morning and evening. The conference hall was well maintained… Read more
Attended a conference in this resort. It is located in a beautiful & scenic place. I thoroughly enjoyed my stay here. The staffs were friendly and helpful, and they knew that place well. Food was good for all the meals. Some walking trails around the place was ideal for a refreshing walk morning and evening. The conference hall was well maintained and functioned perfectly. The room was large and well equipped with the usual amenities. Overall, it was clean and functional. Relaxing balcony from the room came with good views. Read less
Image of the Tripadvisor rating Disappointed

Nov 6, 2024 snowskii Portland, Oregon

Got charged twice for parking. Tried to the hotel 6 times but got put on hold each time and spent many minutes up to over 20 some minutes just on hold. Will call the credit company directly to solve this problem. Very disappointed how the after service is dealt.
Image of the Tripadvisor rating Courtesy, Wellness and Relaxation

Nov 2, 2024 Balad Tri-Valley, California

Every Hyatt hotel should measure up to the superior standard of service found at the California and Florida resorts! Always amazing care at these properties and Grand Hyatt Indian Wells was no exception. I haven’t reviewed or stayed at this resort since it was Hyatt Regency Grand Champions many years ago (see my 4/13/2009 review). There are not… Read more
Every Hyatt hotel should measure up to the superior standard of service found at the California and Florida resorts! Always amazing care at these properties and Grand Hyatt Indian Wells was no exception. I haven’t reviewed or stayed at this resort since it was Hyatt Regency Grand Champions many years ago (see my 4/13/2009 review). There are not many recognizable elements as the property has been freshened several times over. Current renovations are still in progress across the resort. The updated interior and exterior esthetic consists of monochromatic desert hues that evoke North Scottsdale. ARRIVAL Received a Globalist complimentary penthouse suite upgrade and immediate access to the room at 11am with appreciation after a morning flight. Early access allowed me to get in a quick workout at the gym and get cleaned up before an Agua Serena (on-site spa) massage. Front desk really staffs up during busy times, which is nice to see. AGUA SERENA This spa does not have the luxurious vibe it had during the aughts. The outdoor men’s areas are a bit rundown. Dryrot, faded paint on the stucco, teak furniture in need of refinishing, and discolored plaster in cold plunge pool and jacuzzi are elements that make the Agua Serena hard product less than desirable. Fortunately, on check out day, the front desk attendant advised that Agua Serena outside amenities are programmed for renovation. Other than visible wear, what made the spa a great experience was the amazing people who work here. Nicole politely helped me get a same day appointment set up when I arrived from the airport. Manny, the locker room attendant provided impeccable service! At glance, he correctly guessed my robe and slipper size. Manny also got me set up with ordering lunch to the spa and delivered it while I relaxed in the men’s outdoor area. 
Speaking of the outdoor area, my favorite Agua Serena feature is the outdoor showers. We’re not talking about just a pool shower. These are actually shower stalls with curtains and toiletries inside! Washcloths are available just inside the locker room. Pool towels abound outside. One can cleanup for dinner right there in the spa! Nobita was the best message therapist ever! You will want to ask for her. The serenity was unfortunately interrupted by the sound of power tools as carpet install was being done in the spa during my treatment. You will want to call ahead of time to insure no work is being done when scheduling an appointment. ROOMS More hygienic hard flooring has replaced carpeting in the rooms. Nicely updated decor. Bathroom is spacious with dual vanity, shower stall and separate soak tub. Plentiful towels. The designers did an exemplary job with lighting. I have experienced more than a few Grand Hyatts - the unremarkable Grand Hyatt DFW Airport comes to mind - with no lighting in the shower stall. Abundant seating and loungers can be found on the roomy balconies. HOUSEKEEPING Just okay. Not the best. Problems had to be addressed with guest services on arrival which took more than one request. Window treatment installers didn’t clean up after themselves in my room, and there was hair in the shower. Next day cleaning was much better. Turndown service would be nice if offered. TIA CARMEN A revelation! Flavorful food with over the top presentation. Lamb Barbacoa is bucket-list worthy. So many wonderful servers here I can’t name them all. Alexandra’s care for us during breakfast is particularly notable! I had friends visit who were famished after a long drive. Alexandra delayed the breakfast buffet tear down a few minutes so they could partake in a nice meal. A blessing! The breakfast buffet itself is a site to behold… beautifully laid out. CARMOCHA Forgettable bar food but Abrina was wonderful! She never let my glass go empty. A real sweetheart. Nice seating indoors and out. ADULT POOL Absolutely superb! I rented a cabana for the day and invited friends. The incomparable Lisa, the poolside server, kept us well fed, watered and attended to. When teenagers - who were clearly under 18 - invaded the adult Jacuzzi, I alerted the pool attendant who quickly got them out of there. The kids have a whole freakin water park! All pools, and there are many, have plenty of comfortable loungers that look brand new. Cabanas look new as well. CHECK OUT Smooth and organized. There were errors with my bill, but that is not unusual for Globalists. A member of the bell staff offered to load my bag into my Uber. Courtesy here from start to finish. So relaxing! A great warm weather getaway at a reasonable price. Read less
Image of the Tripadvisor rating Great rooms and Best Meal of my life

Oct 30, 2024 Mzoll3 Fontana, California

Even standard rooms are better than most Junior Suites at other resorts! If you want to bow your mind eat at Tia Carmen and ask for Yolanda and Andrew the best serving duo in history, and the Executive Chef is truly a master of his craft. Best meal of a lifetime on our anniversary!
Image of the Tripadvisor rating Incredible service in a breathtaking location.

Oct 29, 2024 Jammel D

Incredible service, the valet team was excellent and super helpful. The pool area was beautiful and a lot of fun. The location was amazing with views of pools. The rooms were clean and spacious, and everyone was nice and gracious. Would definitely stay here again.