Hard Rock Hotel at Universal Orlando

Universal Orlando Resort, Orlando

Virgin rating

The hotel

As soon as you step through the front door of the Hard Rock Hotel®, you’ll feel like a rock ‘n’ roll icon. With little musical touches throughout the corridors and on the walls, you’ll be transported to Rockstar heaven. When it comes to the fun part there’s a huge pool, a sandy beach, and even water jets and a slide pool-side. But the music hasn’t been forgotten — dip your head under the water and hear the beat. You’re not far from the parks, and you also get exclusive benefits thrown in including free Universal Express Unlimited ride access**, allowing you to skip the regular lines in Universal Studios Florida and Universal’s Islands of Adventure all day, as well as Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required).

Amenities

  • Kids Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Hot tub
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking

Where is it

Within easy walking distance of Universal Studios and Islands of Adventure plus Universal CityWalk and a quick shuttle bus ride to Universal's Volcano Bay. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

650 rooms and suites. All with air-conditioning, 49" flat-screen TV, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer. Standard Rooms are 375 sq ft and have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Garden View Rooms are 375 sq ft and feature views of the hotel's gardens, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms are 375 sq ft and feature views of the pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Deluxe Rooms are 400 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

King Suites are 650 sq ft open-plan suites, with a large living area and 1 king-size bed, sleeping maximum 2 adults.

Future Rock Star Suites are 800 sq ft and have 2 bedrooms. With 1 king-size bed in the master bedroom, and twin beds in the second bedroom, sleeping maximum 3 adults or 2 adults and 2 children.

Rock Royalty Club Rooms are located on the 7th floor. and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Rock Royalty club benefits include access to the Rock Royalty Lounge. Continental breakfast, 7am-10am. Personal concierge services. Hors d’oeuvres, beer, wine - 5pm-7pm. Evening sweets, 8:30pm-9:30pm. Complimentary coffee, assorted teas and soft drinks. Evening turndown service. Discount on cabanas*.

Please note: some services of the Rock Royalty Lounge may be temporarily unavailable, please inquire upon arrival to the hotel.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

  • Book 7 nights or more for travel before 31 Dec '25 and receive up to 30% off your accommodation rates. Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk. Self-parking $28, valet parking $37, both plus tax, per day (payable locally, subject to change).

The Palm Restaurant (New York-style steakhouse, open for dinner). The Kitchen (open for breakfast, lunch and dinner). Velvet Bar (newly renovated lobby lounge). Emack & Bolio's Marketplace (grab-and-go food, ice-cream parlour, and Starbucks®). beachclub^ (poolside dining). 24-hour room service*.

Poolside concert nights and DJ days (seasonal).

12,000 sq ft pool with 260 ft slide, poolside games, 2 hut tubs, sand volleyball court and interactive fountains and kids' play area. Pool cabanas* (seasonal). bodyrock® fitness centre. Kids Camp* (reservations required). Game room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay.

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Universal Vacation Planning Centre. Complimentary WiFi. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios store. Hard Rock® Gift Shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

2 nights at all times.

* Denotes local charge.

Special assistance

Please note: one person must be 21 years or over in each room to check-in.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. 

†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

© 2023 Starbucks Coffee Company. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.

WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23)

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7362)
  • Very good (2795)
  • Average (1149)
  • Poor (570)
  • Terrible (404)
Image of the Tripadvisor rating Great stay!

Nov 11, 2024 rblucy Mahwah, New Jersey

We just returned from a great stay at the Hard Rock. The rooms were a nice size, decor felt modern, and the beds were comfortable. They also had plenty of outlets for all the electronics! Rooms had hair dryers, coffee machines with pods provided, and a mini fridge. The location of the hotel can't be beat. It was a short walk or boat ride to the… Read more
We just returned from a great stay at the Hard Rock. The rooms were a nice size, decor felt modern, and the beds were comfortable. They also had plenty of outlets for all the electronics! Rooms had hair dryers, coffee machines with pods provided, and a mini fridge. The location of the hotel can't be beat. It was a short walk or boat ride to the parks. The staff were all friendly and helpful. The pool was nice with plenty of lounge chairs so you didn't have to worry about fighting for a spot. We ate dinner at The Kitchen and it was delicious. We also had some food from Emack & Boilo's Marketplace which was tasty. Read less
Image of the Tripadvisor rating Great location. Nicely themed but poorly managed.

Nov 10, 2024 Rambler Newcastle upon Tyne, United Kingdom

We’ve stayed at this hotel twice before. Despite the high room rates, it can’t be beaten in terms of location and proximity to Universal Studios, Islands of Adventure etc. In fact, it’s just a short walk or you can take a short complimentary boat ride. Externally, the hotel looks like the cover shot from Hotel California and sits in beautiful… Read more
We’ve stayed at this hotel twice before. Despite the high room rates, it can’t be beaten in terms of location and proximity to Universal Studios, Islands of Adventure etc. In fact, it’s just a short walk or you can take a short complimentary boat ride. Externally, the hotel looks like the cover shot from Hotel California and sits in beautiful gardens with a nice pool area. Inside, there’s plenty of music memorabilia and a decent cocktail bar with live music (I think) every night. Rooms vary but we booked a standard garden view room. It was generous in terms of size. Plenty of room to spread out and with some nice ‘theming’ too. I’d say the bathroom was a bit disappointing and maybe needs an upgrade as it looked a little old fashioned compared to the rest. You can get your park tickets here at the hotel and your room key acts as an ‘express pass’ too. Prices were competitive with online offers. You can also get a guitar on loan for your stay too ( if you like). It’s free and there’s a choice of around 24 Fender models. So - why only 3 stars? Too many ‘unforced’ errors. On arrival, our room had no toiletries (shampoo etc). It took several hours before we received supplies. In the 4 nights we stayed at the hotel, our room was only cleaned and resupplied once! (And we were out just about all day everyday with no DnD signs). Pool staff weren’t the best either. We were asked to vacate two sunbeds which were ‘reserved’ despite there being no signs to that effect on them. Finally, on our last day, the handle on the bathroom door just came off in my hand! So, great looking hotel. Nice cocktail bar and great location. Sadly, let down by a lack of basic management. Read less
Image of the Tripadvisor rating Best Place to Stay for Universal

Nov 8, 2024 Feona123 Minneapolis, Minnesota

The access to the parks is unbeatable. It was so convenient to walk or take the water taxi. The express passes were a great benefit. The pool, restaurants, staff were amazing. The hotel was clean, no complaints! We stayed in the rock star suit, which was a great place for the kids to relax in their own space between park visits.
Image of the Tripadvisor rating Rock 'n' Roll... in the best possible way

Nov 8, 2024 OoKCINoO Worcester, United Kingdom

Everything was fantastic. From start to finish you are treated like a star. All the staff, and I mean everyone, had one thing in common. They wanted to give you the best possible experience and clearly enjoy working there. Each with there own personality allowed to shine through in the best possible way. The room (Standard Garden View) was… Read more
Everything was fantastic. From start to finish you are treated like a star. All the staff, and I mean everyone, had one thing in common. They wanted to give you the best possible experience and clearly enjoy working there. Each with there own personality allowed to shine through in the best possible way. The room (Standard Garden View) was incredible and those beds! The Hard Rock has the best position to easily visit the parks and close enough to go back an forth easily. The Express Unlimited Pass you get for staying there is a great perk too. The pool area is great and although we didn't eat too much within the hotel, what we did eat was good quality. The late night shop has everything you would need. This hotel has it all, particularly if you love music. Read less
Image of the Tripadvisor rating Amazing hotel & Staff Will definitely be back!

Nov 6, 2024 mrsjclarke81 St. Albans, United Kingdom

We decided to book this hotel after having to leave our main holiday mid way due to it being not safe to stay there. The Hardrock Hotel was absolutely amazing!! This hotel is the closest to the parks which was very handy a 5 min walk plus you get the bonus of having express passes staying at this hotel. The pool was lovely and clean and they… Read more
We decided to book this hotel after having to leave our main holiday mid way due to it being not safe to stay there. The Hardrock Hotel was absolutely amazing!! This hotel is the closest to the parks which was very handy a 5 min walk plus you get the bonus of having express passes staying at this hotel. The pool was lovely and clean and they had a huge screen poolside which played movies in the evenings which was welcomed after a long day in the parks. The staff were so happy and kind - we felt very safe and overwhelmed with just how nice the staff were. We will definitely be book this hotel again, thank you Hardrock for making the end of our holiday amazing :) x Read less