Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Virgin rating

Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez
A video preview image
Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4382)
  • Very good (1269)
  • Average (438)
  • Poor (218)
  • Terrible (175)
Image of the Tripadvisor rating Great Hotel near Rosehall

Nov 24, 2024 Storyteller44240

Despite it being the end of August we booked to go to Jamaica and stayed at the Hyatt. It was close to the airport and a beautiful hotel. Ann Marie and Terryann checked us in efficiently and made sure all our rooms were together as we were travelling with family. This included my elderly parents. They made sure we were close to a lift as my… Read more
Despite it being the end of August we booked to go to Jamaica and stayed at the Hyatt. It was close to the airport and a beautiful hotel. Ann Marie and Terryann checked us in efficiently and made sure all our rooms were together as we were travelling with family. This included my elderly parents. They made sure we were close to a lift as my dad had difficulty walking. Dezreen was so friendly and also came across to welcome us. Rooms were lovely and so was the bathroom. The pool and pool bar were brilliant. There was entertainment around the pool. Daniel and Carmella were so lovely and great at getting everyone involved. Both deserve a big shout out as they were so friendly and warm. Every morning we did the yoga before breakfast which was on the pier and the most beautiful setting, I would highly recommend this. Although it would rain, it wasn’t all day and only for a short while. The beach was also lovely. Food was good and great choice. Isrial the chef was brilliant and so friendly. The one down side we found about all the restaurants, was that the service and friendliness seemed to only be good if you tipped. You could really tell the difference. This was the first hotel we’ve come across this where we felt the waiting staff were not as friendly until you tipped. I have no problem with tipping and think it is important to do so, but would like to following receiving great service and not so that I will be given great service because I tipped. It was very much expected. All other area in the hotel were not like this. This did let the hotel down but because everything else was so good I would still highly recommend this hotel and would go back. Read less
Image of the Tripadvisor rating Destination Wedding of a lifetime

Nov 21, 2024 Justin S

We had the wedding of our dreams at the resort with over 30 people in attendance. Not one person complained about staff, food, or amenities. The resort and especially the wedding staff made sure that we had everything we needed. The couples massage was on a hut beach front with saunas, cold plunge, steam room and hot tubs. I think that the other… Read more
We had the wedding of our dreams at the resort with over 30 people in attendance. Not one person complained about staff, food, or amenities. The resort and especially the wedding staff made sure that we had everything we needed. The couples massage was on a hut beach front with saunas, cold plunge, steam room and hot tubs. I think that the other wedding parties were very happy. Denisha Ross runs the weddings and she was awesome! Read less
Image of the Tripadvisor rating Nov 2024 Destination Wedding

Nov 20, 2024 Kristen B Warsaw, Indiana

This is a beautiful resort - the staff were very friendly & helpful. We were there for my daughters wedding. The wedding ceremony was beautiful - the reception was perfect on the patio the only issue was the ceiling fans did not work. My suite did not have warm water in the shower. In my daughters suite, they did not have AC for the duration of… Read more
This is a beautiful resort - the staff were very friendly & helpful. We were there for my daughters wedding. The wedding ceremony was beautiful - the reception was perfect on the patio the only issue was the ceiling fans did not work. My suite did not have warm water in the shower. In my daughters suite, they did not have AC for the duration of their stay. Read less
Image of the Tripadvisor rating Do not go

Nov 20, 2024 Explorer02126714112

The worst all inclusive I have ever been to. The food was awful, the only decent meal was at the Italian restaurant. Only a handful of employees were attentive and helpful and cheery and nice, the rest waited for a tip. Save your money and go somewhere else. I was very disappointed and will never return to Jamaica.
Image of the Tripadvisor rating Aesthetics, Good, Entertainment, Poor, Food, Subpar

Nov 18, 2024 Chivaun C

First time in Jamaica and was scheduled to go to another resort for a few days, so we decided to go to this hotel a day earlier because it was Hyatt also. We went to Zilara first, thinking it was the correct resort, it was not, however Zilara's vibe was nice. It was adults only and it felt that way and it looked that way. Grown and sexy vibe.… Read more
First time in Jamaica and was scheduled to go to another resort for a few days, so we decided to go to this hotel a day earlier because it was Hyatt also. We went to Zilara first, thinking it was the correct resort, it was not, however Zilara's vibe was nice. It was adults only and it felt that way and it looked that way. Grown and sexy vibe. Customer service on point, concierge inviting, bell people attentive, this was all in 10 minutes of being at the property. We then found out we were at the incorrect property and had to go too the other one, which is fine, they share the same property. Now my expectations were high after being at Zilara 10 minutes. Oh what a disappointment. The wait to get checked in, inattentiveness, staff who appeared we were a bother. Just annoying. Activities, non-existent because they cancelled things without notice. No updated information any where, we had to ask where everything was because there was no directory, signage nothing. Aimless walking. Our first night in Jamaica at this resort was a bust. Halls smelled awful after a quick rain, I guess there was flooding. The best part in regards to food was the breakfast buffet T Choicez, other than that food was subpart. My husband described it as cafeteria food. Disappointing. Rum punch flowed everywhere all the time, Wata(name of the water bottle) readily available. We were bored and couldn't wait to get to the next resort, which was also a bust. SMH Read less