Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Virgin rating

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4324)
  • Very good (1243)
  • Average (421)
  • Poor (198)
  • Terrible (155)
Image of the Tripadvisor rating Beware - air conditioning units not functioning

Jul 21, 2024 Jemima75 Scotland

Overall, the hotel was very good except the fact that the air conditioning units through out the hotel complex (bar the coffee shop near Ziva reception) was not functioning! This is a big deal in hot weather... noticed some staff had fans to keep themselves cool so you might want to ask for a fan to keep you cool. Not really what you expect for a… Read more
Overall, the hotel was very good except the fact that the air conditioning units through out the hotel complex (bar the coffee shop near Ziva reception) was not functioning! This is a big deal in hot weather... noticed some staff had fans to keep themselves cool so you might want to ask for a fan to keep you cool. Not really what you expect for a hotel this standard... Read less
Image of the Tripadvisor rating 25th Vow Renewal

Jul 21, 2024 lshardy2024 Lakeland, Tennessee

The hotel and amenities were amazing. The nightly entertainment was top notch. We celebrated our 25th Marriage Anniversary along with 35 guests of all ages. Everyone had a BLAST. Our guests stayed on the Family side and the Adult - only sides of the hotel. Everyone was overall satisfied with their rooms. On the family side, the air does not work… Read more
The hotel and amenities were amazing. The nightly entertainment was top notch. We celebrated our 25th Marriage Anniversary along with 35 guests of all ages. Everyone had a BLAST. Our guests stayed on the Family side and the Adult - only sides of the hotel. Everyone was overall satisfied with their rooms. On the family side, the air does not work well in some of the rooms but we were provided with fans to keep us cool. The young adults loved being able to go to the clubs in town for night life. The club on the property was AWEOME as well .... and the Adult pool Area is very fun. It was so important to me that our guest had a great time and they DID! Age ranges were 2 years old to 92 years old. Our event planner "Natresha" was amazing, Our Event DJ was Amazing. I have no complaints. Book your event here. Please, Please try the couples massage.. it was amazing too! The Italian restaurant is a must and you must try the "Lychee martini" at the Asian restaurant. We will definitely be planning a return trip to this resort. Read less
Image of the Tripadvisor rating Amazing definitely will be back🇱🇷🇱🇷🇱🇷🇱🇷

Jul 19, 2024 Yaneeka S

"Wow, what an incredible experience at Hyatt Ziva Resorts! Shoutout to the World of Hyatt concierge team for their top-notch service. Special thanks to Alrick, the bellman, who escorted us to our rooms with a smile and a touch of warmth. The Playa team kept us entertained and active throughout our stay. The Zen Spa was a tranquil oasis, providing… Read more
"Wow, what an incredible experience at Hyatt Ziva Resorts! Shoutout to the World of Hyatt concierge team for their top-notch service. Special thanks to Alrick, the bellman, who escorted us to our rooms with a smile and a touch of warmth. The Playa team kept us entertained and active throughout our stay. The Zen Spa was a tranquil oasis, providing much-needed relaxation. Hostess Rodica's warm welcome set the tone for an unforgettable stay. Last but not least, the entertainment crew kept us grooving and having a blast! Overall, Hyatt Ziva Resorts exceeded our expectations in every way. 5 stars and a big thumbs up from us!" Read less
Image of the Tripadvisor rating An awesome experience!

Jul 19, 2024 Shamonia W

"Hyatt Zilara Resorts, a true gem! Tonigaye at the Aroma Coffee Shop served up delicious brews with a smile. Bell man Jerry was helpful and courteous. The concierge team went above and beyond, and the cook's culinary skills were impressive! Last but not least, Hostess Rodica's warm welcome set the tone for an unforgettable stay. Thanks to the… Read more
"Hyatt Zilara Resorts, a true gem! Tonigaye at the Aroma Coffee Shop served up delicious brews with a smile. Bell man Jerry was helpful and courteous. The concierge team went above and beyond, and the cook's culinary skills were impressive! Last but not least, Hostess Rodica's warm welcome set the tone for an unforgettable stay. Thanks to the entire team for an exceptional experience!" Read less
Image of the Tripadvisor rating Hurricane Season Vacation

Jul 17, 2024 Priyanka S

My family and I stayed here for 5 days, and we have some older people as well as two little children. We were actually stuck here during Hurricane Beryl, and we were highly impressed by the hotel's response to the situation. They kept us updated as much as they could, and we ended up having a lockdown inside the hotel the entire day of the… Read more
My family and I stayed here for 5 days, and we have some older people as well as two little children. We were actually stuck here during Hurricane Beryl, and we were highly impressed by the hotel's response to the situation. They kept us updated as much as they could, and we ended up having a lockdown inside the hotel the entire day of the hurricane. They set up two buffet areas inside, continued to have entertainment, including fun dance lessons, live music, etc. They did their absolute best to keep us safe and entertained during those unprecedented circumstances. When many guests were stuck there the next day due to the airport closure, they handled things as best as they could, providing rooms at their distress rate. We felt completely cared for and in good hands the entire time, and I would certainly come back! (not during hurricane season though lol) Read less