Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Virgin rating

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4376)
  • Very good (1267)
  • Average (438)
  • Poor (217)
  • Terrible (173)
Image of the Tripadvisor rating Wonderful property for a great overall experience.

Nov 11, 2024 NicoleHaig

Great property. Restaurants are great. The spa is superb! You will have a wonderful time! The staff is great, and you will enjoy the diverse food offerings throughout the property. Based on what you get, the price is reasonable. Entertainment during the day and night is great!
Image of the Tripadvisor rating Amazing vacation with family including small kids

Nov 9, 2024 himanshu j

We went there as a family of 10 people including 6 adults and 4 kids, we booked 3 rooms. We had loads of fun. Resort staff was very nice and polite. I want to bring attention towards dining service, we all are vegetarian and need special food, resort dining accommodates our dietary requirements and prepares every day to customize food specially… Read more
We went there as a family of 10 people including 6 adults and 4 kids, we booked 3 rooms. We had loads of fun. Resort staff was very nice and polite. I want to bring attention towards dining service, we all are vegetarian and need special food, resort dining accommodates our dietary requirements and prepares every day to customize food specially thanks to food department manager Mr. Partha and chef Israeli. We will return again. Read less
Image of the Tripadvisor rating Beautiful resort

Nov 8, 2024 Heather D Carpentersville, Illinois

The resort was beautiful, can't beat a location between the ocean and the mountains. The food was typical resort food. Some restaurants better than others. I enjoyed the Italian restaurant. The hotel room was definitely outdated and in need of some updating. I would say the think that definitely made the trip memorable was the staff. Kimberly at… Read more
The resort was beautiful, can't beat a location between the ocean and the mountains. The food was typical resort food. Some restaurants better than others. I enjoyed the Italian restaurant. The hotel room was definitely outdated and in need of some updating. I would say the think that definitely made the trip memorable was the staff. Kimberly at the buffet was the absolute best. However, almost everyone we met was extremely gracious and kind. We took out a Hobie Cat and our captain was amazing. Overall a very great trip. Absolutely recommend. Read less
Image of the Tripadvisor rating Brilliant staff and food

Nov 5, 2024 William H

The food was excellent and so was staff especially Delando Colley he accompanied us the whole holiday and was one of the best parts of the holiday room service was also excellent because of Delando we will 10000% be visiting. The pool was clean and you could book good excursions through the lobby. The Halloween Haunted house was spectacular. There… Read more
The food was excellent and so was staff especially Delando Colley he accompanied us the whole holiday and was one of the best parts of the holiday room service was also excellent because of Delando we will 10000% be visiting. The pool was clean and you could book good excursions through the lobby. The Halloween Haunted house was spectacular. There was almost a show on every night and you could never get bored of it in a million years! . The bar staff was entertaining and knew how to make a cocktail or few 😂. See you 2025/2026 Hyatt ziva!!!!! Read less
Image of the Tripadvisor rating Amazing experience with exceptional HALAL options!

Nov 5, 2024 anch113

We recently stayed at Hyatt Ziva Jamaica, and as a Muslim Desi family, we were delighted by the exceptional service and dining options tailored to our needs. The resort went above and beyond to accommodate our halal dietary requirements. It’s important to note that halal meat should be requested weeks in advance, and it is so worth it! Also… Read more
We recently stayed at Hyatt Ziva Jamaica, and as a Muslim Desi family, we were delighted by the exceptional service and dining options tailored to our needs. The resort went above and beyond to accommodate our halal dietary requirements. It’s important to note that halal meat should be requested weeks in advance, and it is so worth it! Also Contact the muslim chef at the Buffett upon arrival to request your favorite dishes! A special shout-out to Chefs Latif and Israil, who ensured our meals were outstanding. They prepared a variety of delicious dishes such as chicken biryani, karahi, kebabs, goat curry, haleem, naans, salmon, shrimp, palak gosht, lamp chops, chicken tikka and chicken pulao. Each dish was flavorful, authentic, and made us feel right at home. The rooms were well-kept, and we had no issues with AC or hot water throughout our stay, which added to the overall comfort. Housekeeping and the entire staff were attentive and welcoming, contributing to an unforgettable experience. Hyatt Ziva Jamaica exceeded our expectations, and we highly recommend it to anyone looking for a relaxing and accommodating all-inclusive stay, especially if you need halal options. We can’t wait to come back! Read less