Oleo Cancun Playa

Cancun, Mexico

Virgin rating

Standard King
Standard Room
Standard Twin
Superior Ocean Front
King Ocean View Room
Bathroom
Swim-up Pool Bar
Hakka Restaurant Terrace
Hakka
Azul Restaurant
Almar
Almar
Spa
Spa
Spa
Lobby Bar
Standard King
Standard Room
Standard Twin
Superior Ocean Front
King Ocean View Room
Bathroom
Swim-up Pool Bar
Hakka Restaurant Terrace
Hakka
Azul Restaurant
Almar
Almar
Spa
Spa
Spa
Lobby Bar

The hotel

Using minimalism to maximum effect, the sculptural ice-white architecture and matching monochrome interiors of Óleo Cancún Playa give it a calm chicness that’s a far cry from the buzz and colour of your setting — right at the start of the famously vibrant Cancún Hotel Zone. The dedication to ‘white’ is only really interrupted by flashes of blue — homage to the sea and surf just steps from the hotel. Overlooking the beach, the infinity pool adds a touch more turquoise, with the pool bar’s tropical-inspired cocktails adding their own shots of colour. The styling may be minimalist, but the features aren’t. You’ve got spa treatments, complimentary WiFi, an art workshop, and restaurant menus that take you from Japan to Mexico and Peru, with stops on the way for comfort food, international favourites, and bakery treats served up with Starbucks™ coffee.

Amenities

  • Families
  • Bar
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in the Cancun Hotel Zone, on a ribbon of shoreline tucked between the Caribbean and Nichupte Lagoon. A short distance from major shopping centres, restaurants and entertainment. Transfer time from airport: 15 minutes.

Hotel information

180 deluxe rooms and suites. All with air-conditioning, TV with HD channels, direct dial telephone, mini-bar refreshed daily with soft drinks, water and juices, WiFi access, 24-hour room service, spacious bathrooms with premium amenities and hairdryer. Some rooms feature a private balcony. Standard Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. 

All Inclusive of: all meals, drinks and snacks. All activities above unless otherwise stated.

Superior Sunset Rooms overlook the Caribbean Sea and the Nichupté lagoon with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Superior Ocean Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

The Junior Suite Sunset offers a wide space with minimalist decoration. The sofa bed fits 1 kid up to 8 years old.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- INSPIRA Beach, an exclusive section on the beach

- INSPIRA Concierge for special requests and assistance

- Welcome cocktail

- Early check-in before 12:00pm*

-Gourmet-on-the-go, a gastronomical experience to please your palate (while on excursions)

- Special discounts on select services (including the spa).

This service is applicable to all INSPIRA Suite guests.

Azul (Mexican cuisine, buffet, open 6:30am–11:30am for breakfast and 5:30pm–10:00pm for dinner), Almar (Mediterranean cuisine), Hakka (Asian cuisine, Temaki and Sushi), El Botanero (snack bar and finger food). Brown Bag (coffees and baked goods). El Lobby Bar and Pool Bar.

3 swimming pools including an infinity pool. Spa*, wellness and fitness centre with saunas, steam rooms, and whirlpools. Painting classes for children and adults. Tennis court. Complimentary non-motorised water sports are provided in the Aquaworld Marina.

Complimentary WiFi access. Concierge service. Laundry/dry-cleaning*. Sundries shop.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2108)
  • Very good (494)
  • Average (192)
  • Poor (80)
  • Terrible (91)
Image of the Tripadvisor rating Paradise on earth

Nov 12, 2024 bimosh Columbus, Ohio

My experience here could be well described as paradise on earth. Most of the employees are so professional especially Abad, Rodriguez and Manuel. Abad is never tired of providing anyone’s order or request. Our experience at the Spa was also beautiful. I invite to you all to come and experience this amazing paradise on earth.
Image of the Tripadvisor rating Enjoyable Vacation

Nov 10, 2024 Felicia1000 Vancouver, Canada

We did the all-inclusive. The spacious ocean view room had comfy beds, and great house keeping staff. The food: The Almar buffet restaurant was good, and several times/week, dinner is ordered off a menu rather than a buffet which was nice. The Hakka (Asian) restaurant had really good food (except the sushi was missing the ginger, wasabi and soy… Read more
We did the all-inclusive. The spacious ocean view room had comfy beds, and great house keeping staff. The food: The Almar buffet restaurant was good, and several times/week, dinner is ordered off a menu rather than a buffet which was nice. The Hakka (Asian) restaurant had really good food (except the sushi was missing the ginger, wasabi and soy sauce). The Azul restaurant was closed for renovations. The beach was closed for swimming because of the winds and ocean undertow. Apparently this is typical from Sept-Nov or Dec. That really bummed my travel buddy, so we went to Isla Mujeres one day and swam at Playa Norte. It’s a small hotel so it doesn’t have as many activities as some larger hotels. Excellent staff. Deserving a mention is Julia Ramirez in guest services, who was so kind and helpful. As well, Manuel Ham in the Almar buffet is a very attentive server. Read less
Image of the Tripadvisor rating Good, should work on food variety

Nov 4, 2024 Pierre G

The positives are named Maurisio and Keven who were very helpful with choosing outside restaurants and at our departure. On the negative side, the were renovating a restaurant and the outside of one of the tower and the nose level was unpleasant.
Image of the Tripadvisor rating Don’t believe these reviews

Nov 4, 2024 Monica C

Im here now please don't believe these reviews this place is a dump! The food at the buffet is always cold and disgusting i either starve or leave to eat a good meal. Azul restaurant isnt open at all. Jacuzzi has been cold the entire stay! Drinks are watered down be lucky if they come to serve you by the pool. The elevators are tiny very slow if… Read more
Im here now please don't believe these reviews this place is a dump! The food at the buffet is always cold and disgusting i either starve or leave to eat a good meal. Azul restaurant isnt open at all. Jacuzzi has been cold the entire stay! Drinks are watered down be lucky if they come to serve you by the pool. The elevators are tiny very slow if working at all i used the stairs a few times. They beg you in the hallways, call your room, knock on the door to ask if you want to do a timeshare presentation. Theres absolutely nothing to do here for fun. No beach access at all too much rip tides daily. Rooms have a horrible smell of mold and mildew. Only good thing is the view of the ocean. Read less
Image of the Tripadvisor rating Incredible staff, great views of the ocean but lacking in areas

Oct 30, 2024 Olivia-Grace S

Firstly the positives, the staff! Kevin at the front desk is helpful, attentive and extremely hard working. Abad is an absolute gem of a human who runs around all day, everyday and always with a smile on his face. The bar tender Gerry is fantastic, keeping your drinks topped up and very attentive to all his customers. Alejandro must have a mention… Read more
Firstly the positives, the staff! Kevin at the front desk is helpful, attentive and extremely hard working. Abad is an absolute gem of a human who runs around all day, everyday and always with a smile on his face. The bar tender Gerry is fantastic, keeping your drinks topped up and very attentive to all his customers. Alejandro must have a mention too for his efforts and hard work. The food is average at best, unfortunately the Mediterranean restaurant was closed during our stay which was a shame and should have been communicated. The ceviche from the lunch menu was very good, tuna tartare and salads good too. Otherwise it all gets a little repetitive. The beds are big, comfortable and rooms cleaned very well daily by the exceptional maids who work very hard. The hotel itself is a little tired but it was visible to see they are painting/decorating to improve those areas. A good stay but other than the staff, there’s nothing to write home about, for the money we paid it’s reasonable value for money. Read less