Rixos The Palm Dubai Hotel and Suites

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316 rooms over 5 floors, all with floor-to-ceiling windows, air-conditioning, balcony/terrace (subject to availability), complimentary in-room mineral water, coffee/tea making facilities, coffee machine, kettle, mini bar with complimentary soft drinks, hair dryer, bathrobe and slippers, bathroom amenities, soaking tub and shower, bidet, WiFi, telephone, in-room newspapers, desk, and turn-down service. Deluxe Room with garden views, balcony (subject to availability) and 1 x king-size bed or twin beds, sleeping maximum 3 people.

Ultra All Inclusive: inclusive of the following:

Buffet breakfast at A La Turca and Turquoise Restaurants
Lunch at A La Turca and Turquoise Restaurants / snacks are served at Bodrum Lounge and Patisserie Istanbul
Dinner at A La Turca, Turquoise Restaurants or selected a la carte restaurants (a la carte restaurant is restricted to 3 times per stay per person with minimum stay of 4 nights)
Unlimited beverages (alcoholic and non-alcoholic, alcoholic drinks served from 2:00am)
At each outlet, items included within Ultra All Inclusive are marked on the menu
Mini-bar replenished daily (selected items, on request)
Entertainment and activities
Kids club activities
Use of fitness centre
Additional charges apply to room service, tobacco, shisha and spa treatments
On the day of check-out, the Ultra All Inclusive package is valid only until 12:00pm.

Deluxe Room, Sea View with sea views and 1 king-size bed or twin beds, sleeping maximum 3 people.

Premium Room, Garden View are extra spacious rooms with marble bathrooms. 1 king-size bed or twin beds, these rooms sleep a maximum of 4 people.

Premium Room, Sea View are extra spacious rooms with marble bathrooms and sea views. 1 king-size bed or twin beds, these rooms sleep a maximum of 4 people.

Wellness room with Pool Access rooms are adjacent to the spa, with views of the Palm Lagoon and a terrace with direct access to the semi-Olympic lap pool and beach, as well as a private garden and plunge pool. With 1 king-size bed sleeping maximum 2 people.

Junior Suite rooms feature a lavishly decorated living room and separate bedroom, with views of Palm Jumeirah or the beautiful gardens surrounding the resort. 1 king-size bed. These suites sleep a maximum 4 people and include early check-in or late check-out (subject to availability), turndown service (upon request), local and international English newspaper and Arabic newspaper (upon request), complimentary use of non-motorised watersports (2 hours per room per stay) and complimentary tickets to the world’s largest waterpark.

One Bedroom Senior Suite rooms feature a spacious living room that is separate to the bedroom, with views of Palm Jumeirah. The living room features a business desk. 1 king-size bed and sofa sleeper in the living room. These suites sleep a maximum of 4 people and include early check-in or late check-out (subject to availability), turndown amenities (upon request), personal holiday assistant, local and international English newspaper and Arabic newspaper (upon request), complimentary VIP amenities, complimentary use of non-motorised watersports (2 hours per room per stay) and complimentary tickets to the world’s largest waterpark.

Two-Bedroom Family Suites feature views of the Dubai skyline, a living area with lounger, armchairs and a dining table, bathrooms with tub and glassed-in shower, and 2 bedrooms each with a double bed. These suites sleep a maximum of 6 people.

Three-Bedroom Family Suites are also available, featuring a balcony with two sitting areas and sleeping maximum 8 people.

Suite Benefits (applicable to 2-Bedroom Senior Suites, Family Suites and 3-Bedroom Family Suites):

Early check-in or late check-out (subject to availability), turndown amenities (upon request), Pool or Beach Cabana (subject to availability), personal holiday assistant, local and international English newspaper and Arabic newspaper (upon request), complimentary VIP amenities on arrival, complimentary laundry service for 3 items, once per stay, complimentary use of non-motorised water sports (2 hours per room, per stay), and complimentary tickets to the world’s largest waterpark.

Not Dubai Luxury

Nov 12, 2024 Navigate20520865535

Not Dubai luxury Good Lovely fruit stall and ice cream available through the day Cabanas available for those with suites. Though most were reserved yet empty most day, so you couldn't be close to the pool. Fresh smoothies available at one pool Free atlantis tickets every day, but we didn't use the shuttle as only limited times during the day. Splash park was covered though on day a member of the staff wouldn't allow adults down the slides. Italian restaurant was superb Baklava and sweet treats available by reception was a nice touch Not so good Poor service from the start. We were told to keep checking with reception to find out when our room was ready and that it will be around 30 mins. However whenever we did check, the staff seemed irritated by our request and we waited more than an hour. Room was very dated and worn, the shower didn't drain of water, ac rattled. Asked to move rooms but they all seemed to have issues. Building works and fumes outside the our room without any prior notice for 4 days of the stay. Unable to order any food to sunbeds Hard to get staff attention at the cabanas Cots for the children were very small even for my 1 year old and damaged. Requested another and was brought the same again. Buffet was very repetitive, we asked for a veg pizza for our children and were brought one covered in baby sweetcorn and beans which was odd and our children didn't like. Steak restaurant had an awful singer with incredibly loud music on a poor speaker system. We left before dessert, couldn't even have a conversation! The entertainment repeated every 2 or 3 days, the same musicians. Some were quite alternative. Service via WhatsApp wasn't great so I stopped using the service after a few days. Kids club had all Russian staff and children and my children didn't feel particularly welcome Read less

What a difference a year makes

Nov 11, 2024 Freethie Birmingham, United Kingdom

We stayed here last November and had a fantastic time but this November well what a difference. The staff are mostly all attentive and jagger and the waiters by Bodrum pool really are fantastic but as some reviews on here state the rooms are becoming very dated and need to be deep cleaned or renovated . The food is average this year and not much choice .We have photos of food in toro loco and olivio and the portions and sauces have definitely gone down. We paid £6200 for 2 for a week and were very very dissatisfied we definitely will not return to the Rixos again as I’ve said the staff make this place but they are cost cutting without a doubt we go to Dubai 3 times a year and have stayed in many hotels on the palm so I do know what I’m talking about so sorry for the couple who came with us we said how good it was but unfortunately did not live up to expectations we also had problems with the air conditioning which the engineer worked on but it never worked properly. Read less

Exclusive sport club

Nov 9, 2024 Olga S

Rixos differentiate itself with great sports program with a variety of activities, such as Pilates, CrossFit, tabard, yoga, personal training programs. Yaroslav best trainer, very energetic and motivating. Highly recommend for everyone.

Lost it's sparkle

Nov 8, 2024 quader88 Paisley, United Kingdom

Stayed at the rixos for the 3rd time. We arrived early, so no room ready, no problem, called when it was available. Escorted to the room by someone from guest relations who clearly couldn't be bothered, despite attempts to make conversation. The room was the worst room we have had, tired, old, floor scraped to bare timber, overlooking the shisha bar and a roof of a building. I immediately went back downstairs and waited to be offered a different room. We were moved further along the corridor- slightly better view, but still a tired old room (stayed in a refurbished room September 2023). 4 days later the shower packed in, which in fairness maintenance did repair, but not at all convenient as we were going out. What was a very good buffet is now average. The same pide/kebabs/pasta every night. What were delicious curries now predominantly bones. We skipped dinner for 5 of the 11 nights that we stayed. Toro Loco again not good. 3 different staff came to ask what drinks we wanted.....whilst we continued to sit with empty glasses. When food did come the mashed potato was stone cold - maybe a theme as it was the same in olivio. What was pleasing to see is that some of the staff have had well deserved promotions, Saban and Shanker. Masood at the pool also gives great service. A disappointing stay - and one that will have us looking for a new favourite in Dubai. There is definitely cost cutting in the background - which is not relatable to the price to stay. Read less

Amazing daycation with fitness activities

Nov 8, 2024 Anthony777990 Mumbai, India

We visited Rixos several times this year to enjoy the pool and the beach. Great facilities and quality of food with a variety of choices. Can’t be bored with the amount of activities offered for adults and kids including sports. Really enjoyed fitness classes by Exclusive sports club. Great instructors especially Yaroslav who’s leading awesome… Read more

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