The Ritz-Carlton Naples, Tiburon

Naples, Naples and Marco Island

Virgin rating

The hotel

Nestled in North Naples, just 5 miles from the white-sand shores of Florida’s Gulf Coast, this exquisite hotel will have you feeling at home with its top class service, amenities and stylish rooms in no time. It's worth upgrading to the club rooms if you want some delicious food and drinks included throughout your stay (we know we would!). The hotel boasts a variety of other bars and eateries, including Ria where you can dine outside on fresh Latin-American dishes. Don’t fret though, you’ll be able to work off all those extra calories with a visit to the resorts fitness centre, which has all sorts of ways to get you fit. You may prefer to play a round on one of the Tiburon Championship golf courses, take a swim, or a game of tennis - the possibilities are endless. This place is perfect for families, with waterslides galore, a lazy river and pool. Fancy a trip to the beach? The hotel's complimentary shuttle will take you to the sister property right on Vanderbilt beach so you'll have your toes in the sand in no time. There's a full spa there too, so book yourself in for some pampering.

Amenities

  • Golf
  • Tennis
  • Families
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa

Where is it

Situated in Naples, just 5 miles from Vanderbilt Beach and 6 miles from Naples Museum of Art. 

Hotel information

All rooms feature air conditioning, floor-to-ceiling windows, 55" flat-screen TV, coffee/tea making facilities, mini bar*, safe, iron and ironing board, hairdryer, and bathrobes. 

Standard Rooms have limited views, and 1 king-size bed, sleeping maximum 3 people.

Resort View rooms feature a balcony, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Golf View Rooms feature a balcony and either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Fireside Terrace Rooms are located on the garden level, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Resort View Suites feature a separate living room with sofa bed, private balcony, 2 TV's, and bedroom with 1 king-size bed, sleeping maximum 4 people. 

Golf View Suites are the same as above, but overlook the golf course.

Fireside Terrace Suites are located on the garden level, featuring a separate living room with sofa bed, 2 TV's, and bedroom with either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Tiburon Suites are larger in size, offering direct views over the golf course from the balcony, and include complimentary WiFi access, separate living room with sofa bed, 2 TV's, and bedroom with 1 king-size bed, sleeping maximum 4 people. 

Club Rooms and Suites include complimentary WiFi access, as well as access to the club lounge, which offers five food presentations daily, selection of complimentary drinks throughout the day, business centre services, and dedicated concierge service to personalise your stay. 

Complimentary shuttle service to sister property The Ritz Carlton, Naples, located on Vanderbilt Beach. Self-parking $30 per night, Valet parking $40 per night (payable locally, fees subject to change). 

Lemonia (serving breakfast daily). Bella Vista Lounge (lounge bar serving drinks and light fare, overlooking the 18th hole). EXpress(o) (coffee house serving drinks and grab and go items). Ria (outdoor bar and restaurant, serving Latin American cuisine, open for lunch and dinner). 

Outdoor swimming pool complex with kids splash pool, family pool, water slides, lazy river, and poolside cabanas*. Fitness centre. Tiburon Golf Club* with putting green, 2 18-hole courses, and driving range. Massage and Facial Centre*. Full spa* located at sister property The Ritz-Carlton, Naples, accessible by complimentary shuttle service. Mouratoglou Tennis Center*. 

WiFi access*. Laundry service*. 24-hour room service*. Concierge. 

There is an amenitiy fee of $55 plus tax per room, per day (payable locally, fee subject to change).

Resort fee includes:- Resevoir water park access with two Drift lazy river pool floats included - Daily Access to the Audubon Corkscrew Swamp Sanctuary for 2 guests (please contact guest services for tickets) - Two resort bicycles for two hours daily or two E-Bikes for one hour daily - Enhanced guest room WiFi access - Driving range access at Tiburon Golf Club daily for 2 guests - Complimentary shuttle service to The Ritz Carlton, Naples - Beach chairs and towel service for 2 people at The Ritz Carlton, Naples. Resort fee and inclusions are subject to change and availability.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (949)
  • Very good (236)
  • Average (81)
  • Poor (39)
  • Terrible (36)
Image of the Tripadvisor rating Extra touches

Oct 28, 2024 C R

Had a delightful stay at the Ritz-Carlton Tiburon Naples last week. As an AMEX platinum card holder & Marriott Bonvoy Gold Elite member, I truly appreciated the extra special touches of room upgrade to an executive suite, early check-in (12 pm) and late checkout (4 pm). I was also touched by the thoughtful details of a welcome glass of champagne &… Read more
Had a delightful stay at the Ritz-Carlton Tiburon Naples last week. As an AMEX platinum card holder & Marriott Bonvoy Gold Elite member, I truly appreciated the extra special touches of room upgrade to an executive suite, early check-in (12 pm) and late checkout (4 pm). I was also touched by the thoughtful details of a welcome glass of champagne & bottles of water, birthday balloon, chocolate-covered strawberries and gifts for my daughter (we were there on an early birthday celebration trip). The food and service were great, the staff polite & helpful, and the room well-appointed. My daughter especially enjoyed the pool/waterpark area. Thank you! Read less
Image of the Tripadvisor rating Fantastic stay at a well run property

Aug 15, 2024 Wes G

My family recently stayed at the Ritz-Carlton Tiburon for a 3-day stay and had a fantastic time. We were celebrating my wife's birthday, and the staff (thank you Juan, Libby & co) did everything possible to make it special for her. We had 2 different rooms, and they suited our family of five perfectly. The view was of the golf course, and it was… Read more
My family recently stayed at the Ritz-Carlton Tiburon for a 3-day stay and had a fantastic time. We were celebrating my wife's birthday, and the staff (thank you Juan, Libby & co) did everything possible to make it special for her. We had 2 different rooms, and they suited our family of five perfectly. The view was of the golf course, and it was magnificent. Each day, we had at least 2 visits from housekeeping taking care of our room needs. While the pool at Tiburon is on the smaller end, they do offer a lazy river to make it fun for the family. And if you want bigger pools and beach access, they have a constant shuttle running to their sister property that provides these extra amenities. The workout facilities they offer are as good as you'll see at any hotel. We didn't use the spa facilities, but had a great chat with the gentleman there about their services. Ritz-Carlton Tiburon has pro-caliber golf tournaments played there, and we were fortunate to have a conversation with a historian of the property on our departure who informed us about all these great tournaments. The people that work at this hotel are proud of it, and it shows on their commitment to service. Lastly, don't ever worry about opening a door in lobby, as one of their staff will always assist you with that, your luggage, or valet services. As a Gold Elite Bonvoy member, I can tell you this property understands how to accommodate its members. We look forward to coming back again. Read less
Image of the Tripadvisor rating Great but could improve

Jul 22, 2024 Lalin P

Staff are extremely kind, welcoming and helpful. Valet is fantastic as well at the staff at check in and housekeeping as well. Unfortunately tennis program is non existent and there is not much info available. Also keep in mind they charge for umbrella usage at the beach location, which is off putting.
Image of the Tripadvisor rating Beautiful Elegant Property, Dirty and Old Rooms

Jul 17, 2024 tinydesignadventures Sarasota, Florida

recently visited Naples with my family and chose to stay at the Ritz Carlton Tiburon. Here's my candid review of this hotel. Upon arrival, the lobby presented itself as both nice and elegant. The front desk staff were exceptionally nice, even more so than at other Ritz Carlton properties. Pratik, the manager, really understands the concept of… Read more
recently visited Naples with my family and chose to stay at the Ritz Carlton Tiburon. Here's my candid review of this hotel. Upon arrival, the lobby presented itself as both nice and elegant. The front desk staff were exceptionally nice, even more so than at other Ritz Carlton properties. Pratik, the manager, really understands the concept of customer service and goes above and beyond to make your stay exceptional. They welcomed us with a gift and a handwritten note, and they kindly upgraded us to a one-bedroom suite, which was spacious and pleasant. The waterpark was fantastic! My family thoroughly enjoyed the lazy river, which had a pleasantly strong current. I had fun on their water slides, which are quite cool, especially since they offer tandem inflatables for the slides! The kids' waterpark also looked inviting with its small slides, and there's a standard pool that's fine, though not extraordinary. I appreciated the access to the beachfront property; a convenient shuttle runs every 30 minutes from the Tiburon location. Regarding the room, we stayed in a Tiburon Suite, a notch above the standard one-bedroom suite. It featured a handy coffee bar, a living room, and a dining area suitable for two. However, the furniture in the rooms felt outdated and could benefit from a renovation. I noticed some photos of renovated rooms, like the standard King and Queen sleeping rooms, on their website. The Ritz bed was extremely comfortable, and I only wish I could have enjoyed more sleep! Unfortunately, the sofa bed in our room had a urine stain, which was quite disappointing for a property charging $600 a night. The manager compensated fairly. In summary, I would rate the hotel an 8 out of 10. It's a nice property at first glance, the service is outstanding, but the rooms definitely need a thorough cleaning and some updates. Read less
Image of the Tripadvisor rating Dysfunctional Paradise

Jul 9, 2024 EAS21 New Jersey, USA

Just left Ritz today and went across to our favorite place in the S. Beach for the last 21 years:). The only reason for us to visit Gulf coast was our son interest in golf and Tiburon was excellent from this perspective (special mentioning to Tom O"Brian who spend two days with our family and did a great job managing our personalities on the… Read more
Just left Ritz today and went across to our favorite place in the S. Beach for the last 21 years:). The only reason for us to visit Gulf coast was our son interest in golf and Tiburon was excellent from this perspective (special mentioning to Tom O"Brian who spend two days with our family and did a great job managing our personalities on the course). The hotel on other hand was somehow disappointing. The best part was a "Lazy River" - great hit with kids and adults and 4th of July celebration - food and fireworks were amazing as well as kids entertainment. Unfortunately, the rest of experience was closer to the 4th star hotel at best. When reservation was made I requested a suite upgrade, but was denied the late night before arrival. This understandable due to the 4th of July check in. At this point I asked for a double bed room to accommodate comfortably our family of 3. Surprisingly I got a response that $50 per night would be charged to guarantee this request. I agreed, but being a Platinum Member was really surprised at this. Upon arrival I was told that $50 will be not charged, but we will get the "last room" available. Room we got is not even listed on the Ritz web site, as all rooms have no "roll in showers". Our room had it, as well as no bath tub, and lower placed everything where one cannot even hang things comfortably. We were too tired to address this and staying only for 5 nights decided we can survive. I would not move the next day, but no one even offered this after hotel became pretty empty. We also signed up for the Ritz Club for our stay, only to find out two days later that it will be closed due to the "low occupancy". Really? I think you would have a better occupancy with the better treatment of your guests. At the same time, attendees at the pool made sue to provide only "two sun beds per room" during all our stay due to the "high occupancy". Do you see an irony here? Service in the restaurants was not consistent (except Ritz Club) with some good and some not so. Room cleaning was Ok, but a towel placed on the sink the first day with our son spilling some mouthwash on, stayed with the same green spot for the whole 5 days. I am sure it would be replaced upon complaint, but do I really have to do this? Final note is for the concierge service. On July 5th I requested from (I think Susan, but not sure) an information regarding our options for South Beach transfer for July 9th. We have a lot of luggage and golf clubs, so some special arrangements had to be made. She invited some other gentlemen who took all the information and they promised to get back to me "shortly" with this. When no one did, I checked with the front desk the night of July 6th on this and was promised the follow up. Nothing happened... Finally, I saw the gentlemen I spoke the first day with on the night of July 7th. His response? "Sorry I forgot". In my mind, this should be concierge responsibility to ensure I am getting some response to my request, not me running after this. As we are still planning to come back for golf at Tiburon, I really hope that someone will read these comments and make Ritz to feel like Rits again. Read less