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Indulge your senses and recharge your soul at the Westin Turtle Bay Resort & Spa Mauritius. This resort has fabulous guest rooms and luxury suites, each of which are designed to lull you into the laid-back lifestyle of Mauritius with sumptuously adorned 'Heavenly Beds' adding to the occasion. Lovely large bathrooms with signature 'Heavenly Baths' and tropical rain showers are exactly what you need to start or finish your day. Thanks to a splendid choice of bars and restaurants, including the cool Mystique, you'll discover all manner of exotic and health-inducing dishes, with gorgeous ocean views always complimenting the fusion food experience.
Amenities
Sailing
Scuba Diving
Snorkelling
Tennis
Water Skiing
Kids Club
Families
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Restaurant
Where is it
On the northwest coast of Mauritius, the resort is nestled in a tranquil spot in the historic Balaclava area, facing the protected marine park of Turtle Bay. Transfer time from Mauritius International Airport: Approximately 1 hour 15 minutes.
Please note that if taking a seat in coach this may be longer depending on how many hotel stops are en route.
Hotel information
190 rooms and suites. All with private balcony or terrace, air-conditioning, Heavenly® Beds, 42" LCD flat-screen TV, telephone, iHome docking station, tea/coffee-making facilities, safe, mini-bar*, complimentary WiFi access, hairdryer, separate bathtub and shower, bathrobe and slippers, and iron and ironing board. Junior Suites with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).
All Inclusive option: includes breakfast at Seasonal Tastes Restaurant. Lunch at Mystique or Beach Grill. Dinner at Seasonal Tastes Restaurant, Mystique, Fusion or Kangan. If guests wish to have dinner at Fusion, a meal credit can be used. Afternoon tea, cakes, savouries and pancakes at Mystique bar. Packed lunches available for guests going on excursions. A selection of drinks (11:00am–11:00pm) including local beers and wines, selected alcoholic and non-alcoholic cocktails, local spirits, soft drinks and juices. Fully stocked mini-bar (including crisps, soft drinks, local juices, water and local beers, replenished once per day).Tea and coffee facilities in room. Complimentary water sports include kayaks, pedal boats, sailing boats, windsurfing, and snorkelling. Access to the fitness centre, aqua gym and yoga sessions as per hotel schedule. Kids club. Evening entertainment.
Please note: all inclusive starts upon arrival and ends upon departure. Meal credits will apply to theme nights. Children staying on All Inclusive basis will dine from the kids menu in the restaurants.
Half Board includes: breakfast at Seasonal Tastes Restaurant and dinner at Seasonal Tastes, Mystique, Fusion or Kangan. If guests wish to have dinner at Fusion, a meal credit can be used.
Full Board option: includes breakfast at Seasonal Tastes Restaurant. Lunch at Mystique or Beach Grill. Dinner at Seasonal Tastes Restaurant, Mystique, Fusion or Kangan. If guests wish to have dinner at Fusion, a meal credit can be used.
Turtle Bay Junior Suite are larger than Deluxe Rooms with either 1 king-size bed and a sofa bed, or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).
Heavenly Junior Suites are in a lovely location, just footsteps away from the Indian Ocean, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).
Heavenly Family Junior Suites are located on the ground and first floors, with 1 king-size bed and a day bed, sleeping maximum 3 adults or 2 adults, 1 teenager and 1 infant or 2 adults, 2 children and 1 infant. Special amenities include a travel journal and colouring pencils, local activity guide and in-room cookies/treats.
Wellbeing Suites are extremely spacious with a large terrace, lounge and dining areas, and 1 king-size bed, sleeping maximum 2 adults (plus an infant).
Banyan Suites are pure luxury and offer direct access to the beach, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (or 1 child and 1 infant).
Beachfront Suites offer pure luxury, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (or 1 child and 1 infant).
Seasonal Tastes Restaurant (open for buffet breakfast, and daily dinner, offering International cuisine and themed nights), Kangan (modern Indian Restaurant, open for dinner), Fusion (Japanese inspired cuisine including Marriott's iconic Sushi & Live Teppanyaki, open for dinner), Beach Grill (serving meat/fish dishes, open for casual lunches. Not included in Half Board), Mystique (contemporary bar and lounge, with Pan Asian and International dishes during the day, and crafted cocktails and drinks in the evening). The Retreat Bar (main bar which stocks Mauritius' largest selection of local and international brands of rum).
2 swimming pools: Main pool (with shallow kids section) and Whisper Zone infinity pool (adults-only). Heavenly Spa (treatments*), Westin Workout Fitness Studio. Tennis*. Westin Kids' Club* (4-12 years). Catamaran cruise*. Water sports including scuba-diving*, glass bottom boat trips, water-skiing*, sailing, pedal boats and snorkelling.
Complimentary WiFi access. 24-hour room service*.
*Denotes local charge.
Based on 3928 reviews
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3100)
Very good (546)
Average (150)
Poor (75)
Terrible (59)
awesome
Jul 22, 2024Reena S
I'm delighted to hear that say my family stay at the Westin Turtle Bay was so enjoyable! The Westin brand is known for its commitment to luxury and relaxation, and it sounds like they delivered on that promise. From the tranquil ambiance to the exceptional hospitality of the hotel team, it seems like every detail contributed to making my…
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I'm delighted to hear that say my family stay at the Westin Turtle Bay was so enjoyable! The Westin brand is known for its commitment to luxury and relaxation, and it sounds like they delivered on that promise. From the tranquil ambiance to the exceptional hospitality of the hotel team, it seems like every detail contributed to making my experience truly memorable. Whether it was the comfortable accommodations, the delicious dining options, or the beautiful surroundings, staying at the Westin Turtle Bay must have been a delightful escape. Here's to more wonderful stays and unforgettable memories at hotels like the Westin Turtle Bay!
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Great hotel and amazing staff
Jul 22, 2024MarielleAZNorway
We stayed at The Westin for 14 nights in Banyan suite, and we chose all inclusive. First impression is really great. We arrrived in the morning and the staff met us with a professional service, offering us breakfast and nice welcome drink. They explained everything and did their best for early check In👌🏻 and the first day we also where…
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We stayed at The Westin for 14 nights in Banyan suite, and we chose all inclusive. First impression is really great. We arrrived in the morning and the staff met us with a professional service, offering us breakfast and nice welcome drink. They explained everything and did their best for early check In👌🏻 and the first day we also where introduced to butler Roshan who turned out to be our help in need in every possible way. He was amazing 🤩 and we already miss him a lot, there wore nothing he didn’t do for us to make our stay even better than it already was. So a big thanks to Roshan.
When it comes to breakfast buffet it was pretty ok, some small issues like bad scrambled eggs, and a bit hectic environment, but it didn’t matter because everyone was so nice around you.
The restaurant at the hotel is great, especially the fusion where we got to know waiter Wimal( we think that’s his name) he was really great and gave us amazing service. But to be honest every person in this hotel was 👍🏻 Seam the head in staff always asked if everything was ok, making sure that we didn’t miss anything.
If I should point something out regarding the food, it would be that we missed the opportunity to have lunch buffet.
We are a family who have been many places around the world, and to be honest this probably is the one place we will remember because of the people in the hotel and their great personalities and service.
Room service was great, everyday you got plenty of towels and water. And they did a great job cleaning the room.
There is one thing that is a big minus at this hotel and in Mauritius in general and that’s what I saw regarding stray animals. Some of the staff kicked after them and threw water on them. There are stray cats and dogs and they are sweet and nice, with a respectable behavior toward us people because they are afraid and need food. They didn’t do anything towards us humans and it broke my heart to be witness the situation for the strays.
The beach is just ok and, I would recommend shoes.
You need a car to explore, because of the location of the hotel.
After returning to Norway we can look back to a really great vacation, and would definitely recommend this place
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If you read any review, make it this one!
Jul 21, 2024Des GLeicester, United Kingdom
When we go on our holidays, we expect 5 star to be 5 star. We expect the service to be great. Most staff at hotels offer great service because it is their job too. Westin Turtle Bay staff went way beyond great, they were exceptional, every one of them. Let me give you some context.
My wife and I booked a 10 night stay for out 1st wedding…
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When we go on our holidays, we expect 5 star to be 5 star. We expect the service to be great. Most staff at hotels offer great service because it is their job too. Westin Turtle Bay staff went way beyond great, they were exceptional, every one of them. Let me give you some context.
My wife and I booked a 10 night stay for out 1st wedding anniversary and also our honeymoon. Our 1st impression on arrival was WOW! Unfortunately, after 4 nights there, my wife became ill and was admitted to hospital for an emergency heart operation. In kicks the exceptional service. I was going through hell. The staff, initially Ram and Ashna, stepped up a gear and effectively turned a terrible situation into a somewhat more bearable experience for me. Nothing and I mean nothing was too much trouble. They bent over backwards to ensure not only myself, but my hospitalised wife were totally looked after. It seemed everyone was aware of my sad and lonely face at breakfast and dinner and effectively gave me a massive Westin Hug! From preparing Caesar salads, juices and bread rolls for my wife while in hospital (see photo), to offering to prepare what ever we wanted to eat if it wasn't on the menu. "We are all here for you and so is our kitchens" Wow!
You may be wondering, where is the review? This review isn't about the hotel as such. You can see from the other reviews how superb the hotel is. This is about the staff. These guys don't just give great service, they are also great individuals who care. Before you read reviews where guests are complaining about the lack of choice on the menu (not true), or the cold water was 1 degree too warm, or the dressing gowns were not soft enough, just remember, these guys are human and more importantly, those things really don't matter. What mattered to us was the way we were made to feel, special, appreciated and welcomed. The feeling was definitely reciprocated. My wife could have died and they all cared, from Kavita who looked after our room and would leave flowers and gifts for me and my wife on return from hospital, to Beatrice on the front gate, who would wave and give me such a wonderful smile on my daily journey to and from the hospital. We didn't have the honeymoon we dreamed about, but hopefully one day, we will return, so we can spend time in this wonderful hotel, with the wonderful people and say a massive thank you to the Westin Team.
This is a few of the people who made our visit so special.
Vimal, Seam, Dravish, Ram, Daven, Kameel, Kavita, Yeshna, Yoan, Pascal,Ashna, Mehfooza, Toushita, Avinash, Ishna, Yovi, Umaira, Yovina, Manisha, Uzair, Bertie, Varun, Rajesh, Calvin, Pamela, Vaden, Emy, Sheila, Terry and Beatrice. Thank You all so very much. I would recommend the Westin and their superb staff to anyone.
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Stay here. You will not regret it.
Jul 21, 2024Lois N
The bed… just amazing! I was celebrating my 40th and the experience was heavenly! From check in ( our flight landed at 3am!) they were quite accommodating. They gave us a room to sleep and freshen up although they didn’t have to.
The food at seasonal tastes is the absolute best!!! Highly recommend!!! Yovina is exceptional!!! I would poach her if…
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The bed… just amazing! I was celebrating my 40th and the experience was heavenly! From check in ( our flight landed at 3am!) they were quite accommodating. They gave us a room to sleep and freshen up although they didn’t have to.
The food at seasonal tastes is the absolute best!!! Highly recommend!!! Yovina is exceptional!!! I would poach her if I had a hotel.
All the staff are great too. We had a lovely stay here and I would come back again and again.
The food, the excellent staff treatment, the rooms; (stay in 112) the small touches they have to accommodate guests cannot go unmentioned.. I will not forget my 40th birthday. Thank you Westin Turtle Bay Mauritius.
Management; you are getting something right. Well done.!!!!!
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External guest experience
Jul 20, 2024joanna_gough
We went to the Westin hotel for lunch after a boat trip in the Turtle Bay. We received great service, especially from Seam and his team and spent a lovely afternoon at the hotel. We were then invited to a Mystique night with a fire performance, tasty buffet food, and a DJ, which was also very nice. The staff made every effort to make us feel…
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We went to the Westin hotel for lunch after a boat trip in the Turtle Bay. We received great service, especially from Seam and his team and spent a lovely afternoon at the hotel. We were then invited to a Mystique night with a fire performance, tasty buffet food, and a DJ, which was also very nice. The staff made every effort to make us feel comfortable and our presence at the hotel as external guests was very well organised. The hotel itself is fantastic and in July it was not busy at all. The sunset was spectacular!
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awesome
