The Westin Turtle Bay Resort and Spa Mauritius

Mauritius, Indian Ocean

Virgin rating

The hotel

Indulge your senses and recharge your soul at the Westin Turtle Bay Resort & Spa Mauritius. This resort has fabulous guest rooms and luxury suites, each of which are designed to lull you into the laid-back lifestyle of Mauritius with sumptuously adorned 'Heavenly Beds' adding to the occasion. Lovely large bathrooms with signature 'Heavenly Baths' and tropical rain showers are exactly what you need to start or finish your day. Thanks to a splendid choice of bars and restaurants, including the cool Mystique, you'll discover all manner of exotic and health-inducing dishes, with gorgeous ocean views always complimenting the fusion food experience.

Amenities

  • Sailing
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

On the northwest coast of Mauritius, the resort is nestled in a tranquil spot in the historic Balaclava area, facing the protected marine park of Turtle Bay. Transfer time from Mauritius International Airport: Approximately 1 hour 15 minutes. 

Please note that if taking a seat in coach this may be longer depending on how many hotel stops are en route.

Hotel information

190 suites, all with private balcony or terrace, air-conditioning, Heavenly® Beds, 42" LCD flat-screen TV, telephone, iHome docking station, tea/coffee-making facilities, safe, mini-bar*, complimentary WiFi access, hairdryer, separate bathtub and shower, bathrobe and slippers, and iron and ironing board. 

Junior Suites with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).

All Inclusive option: includes breakfast at Seasonal Tastes Restaurant. Lunch at Mystique or Beach Grill. Dinner at Seasonal Tastes Restaurant, Mystique, food credit will be supplied. Afternoon tea, cakes, savouries and pancakes at Mystique bar. Packed lunches available for guests going on excursions. A selection of drinks (11:00am–11:00pm) including local beers and wines, selected alcoholic and non-alcoholic cocktails, local spirits, soft drinks and juices. Fully stocked mini-bar (including crisps, soft drinks, local juices, water and local beers, replenished once per day).Tea and coffee facilities in room. Complimentary water sports include kayaks, pedal boats, sailing boats, windsurfing, and snorkelling. Access to the fitness centre, aqua gym and yoga sessions as per hotel schedule. Kids club. Evening entertainment.  

Please note: all inclusive starts upon arrival and ends upon departure. Meal credits will apply to theme nights. Children staying on All Inclusive basis will dine from the kids menu in the restaurants. 

Half Board includes: breakfast at Seasonal Tastes Restaurant and dinner at Seasonal Tastes, Mystique, Fusion or Kangan. If guests wish to have dinner at Fusion or Beach Grill, a meal credit can be used. 

Full Board option: includes breakfast at Seasonal Tastes Restaurant. Lunch at Mystique or Beach Grill. Dinner at Seasonal Tastes Restaurant, Mystique, Fusion or Kangan. If guests wish to have dinner at Fusion or Beach Grill, a meal credit can be used.

Turtle Bay Junior Suite are larger than Deluxe Rooms with either 1 king-size bed and a sofa bed, or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).

Heavenly Junior Suites are in a lovely location, just footsteps away from the Indian Ocean, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).

Heavenly Family Junior Suites are located on the ground and first floors, with 1 king-size bed and a day bed, sleeping maximum 3 adults or 2 adults, 1 teenager and 1 infant or 2 adults, 2 children and 1 infant. Special amenities include a travel journal and colouring pencils, local activity guide and in-room cookies/treats.

Wellbeing Suites are extremely spacious with a large terrace, lounge and dining areas, and 1 king-size bed, sleeping maximum 2 adults (plus an infant).

Banyan Suites are pure luxury and offer direct access to the beach, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (or 1 child and 1 infant).

Beachfront Suites offer pure luxury, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (or 1 child and 1 infant).

Seasonal Tastes Restaurant (open for buffet breakfast, and daily dinner, offering International cuisine and themed nights), Kangan (modern Indian Restaurant, open for dinner), Fusion (Japanese inspired cuisine including Marriott's iconic Sushi & Live Teppanyaki, open for dinner), Beach Grill (serving meat/fish dishes, open for casual lunches, as well as BBQ dinners), Mystique (contemporary bar and lounge, with Pan Asian and International dishes during the day, and crafted cocktails and drinks in the evening). The Retreat Bar (main bar which stocks Mauritius' largest selection of local and international brands of rum). 

2 swimming pools: Main pool (with shallow kids section) and Whisper Zone infinity pool (adults-only). Heavenly Spa (treatments*), Westin Workout Fitness Studio. Tennis*. Westin Kids' Club* (4-12 years). Catamaran cruise*. Water sports including scuba-diving*, glass bottom boat trips, water-skiing*, sailing, pedal boats and snorkelling.

Complimentary WiFi access. 24-hour room service*. 

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3286)
  • Very good (561)
  • Average (157)
  • Poor (76)
  • Terrible (62)
Image of the Tripadvisor rating Truly fantastic fortnight

Nov 23, 2024 Wwwiiilll

The hotel setting on the shoreline is superb and the grounds are beautifully maintained with palm trees and other tropical plants. The place is teaming many varieties of birds who are totally comfortable with humans; don’t be surprised to find yourself within inches of them whilst having breakfast or sitting on your balcony. Rooms are spacious,… Read more
The hotel setting on the shoreline is superb and the grounds are beautifully maintained with palm trees and other tropical plants. The place is teaming many varieties of birds who are totally comfortable with humans; don’t be surprised to find yourself within inches of them whilst having breakfast or sitting on your balcony. Rooms are spacious, very clean and offer lots of storage. Ours had a pool / ocean view and we were looked after extremely well by Kamal who was extremely friendly and helpful throughout our stay and kept our room immaculate and replaced towels and other supplies daily. We ate mostly at the “Seasonal Tastes” buffet restaurant for breakfast and dinner. The variety and quality of the food was fantastic and the staff were exceptionally friendly and helpful. We also tried “Mystique” and “Beach Grill” which also offered great food and service. Lounging by the pool was excellent with comfortable sunbeds and large parasols. Drinks can be ordered from your phone using their app and again are delivered to your lounger by friendly waiters (you can become really lazy here and not move a muscle, were it not for the well-equipped gym at the spa complex). The real highlight of this place is the staff - we’ve never experienced this level of friendly, helpful service before; they really make you feel welcome and can’t do enough for you, as epitomised by Yasmin who was so helpful with luggage and guidance. We highly recommend this place. Read less
Image of the Tripadvisor rating Relaxing stay

Nov 20, 2024 Aboobakar s

1. We had a wonderful experience at the Westin Turtle while celebrating my husband's birthday. The service provided by the staff from our arrival to departure was exceptional. They were able to arrange a birthday cake and decorations on short notice, which truly enhanced our experience. Such thoughtful gestures contribute to a memorable stay.… Read more
1. We had a wonderful experience at the Westin Turtle while celebrating my husband's birthday. The service provided by the staff from our arrival to departure was exceptional. They were able to arrange a birthday cake and decorations on short notice, which truly enhanced our experience. Such thoughtful gestures contribute to a memorable stay. While I regret that I cannot mention all the dedicated individuals who contributed to our enjoyable visit, I would like to acknowledge a few: Yashveer, Manoj, and Jameel. However, the food selection at the buffet and breakfast did not meet our expectations. Additionally, being on the ground floor, we encountered a significant number of mosquitoes in our room. Overall, it was a great stay. Read less
Image of the Tripadvisor rating Best holiday's everyone

Nov 19, 2024 Michelle M

Best holiday's ever. The westine staffs are the best very friendly and courtesy. Nice pool and stunning views. The restaurants was great but Indian restaurant which was good, the beach grill with a nice sea view and the mystique very good atmosphere, with the sun set and live music everyday. The service at the mystique is the best very friendly… Read more
Best holiday's ever. The westine staffs are the best very friendly and courtesy. Nice pool and stunning views. The restaurants was great but Indian restaurant which was good, the beach grill with a nice sea view and the mystique very good atmosphere, with the sun set and live music everyday. The service at the mystique is the best very friendly staffs Ashlay the manager and his team was superb (artee, vinesh, zehul) always there for us. Can't wait to be back. Read less
Image of the Tripadvisor rating Excellent

Nov 19, 2024 166sajida

Excellent service at all level and areas from the time we reached the hotel till we left. I cannot name all the staff but I will definitely say a special thanks to the Manager on Duty Jameel who has been very caring and supportive. His colleague Youssouf as well. Thank you Jameel for making our stay memorable.
Image of the Tripadvisor rating Do not hesitate to book

Nov 19, 2024 dazza144 Basildon, United Kingdom

From the moment you arrive your made to feel welcome. The staff and the hotel are both 1st class, the location of the hotel is just stunning so many beautiful views from everywhere it never ceases to just bring a smile. The service from all of the staff is warm, genuine and faultless we had the best break, the room was just outstanding and again… Read more
From the moment you arrive your made to feel welcome. The staff and the hotel are both 1st class, the location of the hotel is just stunning so many beautiful views from everywhere it never ceases to just bring a smile. The service from all of the staff is warm, genuine and faultless we had the best break, the room was just outstanding and again the view!... The onsite restaurants are all fantastic, but you have to eat at least once at the Beach Grill amazing food with the BEST sea view. Read less