Turtle Beach by Elegant Hotels

Barbados, Caribbean

Virgin rating

Chelonia Restaurant
Junior Suite Ocean Front View
Junior Suite Ocean View
Junior Suite Ocean View
Turtle Beach by Elegant Hotels
Waterfront Restaurant
Lobby
Junior Suite Pool/Garden View
Junior Suite Pool/Garden View
Half Moon Coffee Bar & Grill
Freeze Ice Cream Parlour
Flying Fish Kids Club
Flying Fish Kids Club
A video preview image
Chelonia Restaurant
Junior Suite Ocean Front View
Junior Suite Ocean View
Junior Suite Ocean View
Turtle Beach by Elegant Hotels
Waterfront Restaurant
Lobby
Junior Suite Pool/Garden View
Junior Suite Pool/Garden View
Half Moon Coffee Bar & Grill
Freeze Ice Cream Parlour
Flying Fish Kids Club
Flying Fish Kids Club

The hotel

Turtle Beach is a premium All Inclusive, all-suite hotel located on the south coast of Barbados. The spacious, attractive suites at this elegant hotel look out over the pristine gardens, breathtaking ocean and swimming pools. With a wide selection of water sports included you will be hard pressed to fit everything in. The refreshing breezes of the south coast make for excellent Hobie Cat sailing. Children are really well catered for at Turtle Beach, with their own pool, organised activities and an excellent, complimentary kids' club for ages 3-12. With three different restaurants, ice cream parlour, coffee bar and a lovely entertainment programme, you are spoilt for choice when dining and the hotel is just moments away from the lively St Lawrence Gap.

Amenities

  • Hobie Cats
  • Kayaking
  • Sailing
  • Snorkelling
  • Surfing
  • Tennis
  • Windsurfing
  • Kids Club
  • Families
  • Honeymoon
  • Wedding
  • Evening Entertainment

Where is it

On Dover Beach, within walking distance of St Lawrence Gap. 15 minutes to Bridgetown. Transfer time from airport: 15 minutes.

Hotel information

161 suites on 4 floors in 4 interlinked buildings with 2 lifts. All with private balcony/terrace, air-conditioning, complimentary WiFi access, separate bathtub and shower, flat-screen satellite TV, iPod dock, coffee/tea making facilities, mini-fridge (not stocked), safe, iron and ironing board, and hairdryer. 

Junior Suite Pool/Garden View with 1 queen-size bed or 2 twin beds, plus sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. All rooms are non-smoking.

All Inclusive of: all meals including afternoon tea and snacks, all premium and local-brand drinks (fine wines and Champagne at extra charge). All activities and entertainment above unless otherwise stated.

Junior Suite Oceanview are as Junior Suite Pool/Garden view but with sea views, sleeping maximum 3 adults or 2 adults and 2 children.

Junior Suite Deluxe Oceanview with 1 king-size bed and includes sitting area with sofa bed, as well as sun loungers on the balcony, sleeping maximum 3 adults or 2 adults and 2 children.

Junior Suite Oceanfront are closest to the beach, with 1 queen-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 2 children. Wheelchair accessible Junior Suite Oceanfront available with roll-in shower and king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Suite Pool/Garden View feature a separate living room with sofa bed, bathrobes, a daily replenished mini-bar, and master bedroom with 1 king-size bed, sleeping maximum 4 adults or 2 adults and 3 children.

1-Bedroom Oceanview Suites include a separate living room with sofa bed, bathrobes, a daily replenished mini-bar, and master bedroom with 1 king-size bed, sleeping maximum 4 adults or 2 adults and 3 children.

Family Connected Oceanview Junior Suites consist of 2 Junior Suite Oceanview Rooms, sleeping maximum 6 adults or 4 adults and 4 children.

Chelonia Restaurant (open-air restaurant serving International cuisine for breakfast and dinner). Sand Trap (beachfront restaurant, offering authentic local flavours). Asiagos Restaurant (Italian cuisine - over 12 years only, reservations required and some dishes are at a supplement). Half Moon Coffee Bar & Deli (signature hot and cold lattes, tea, sweet and savoury snacks and Grab and Go small bites). Freeze Ice Cream Parlour. Beach Ambassador service, with afternoon treats including ice cream and fresh fruit. Taste of Elegance Dine Around Programme* at select sister properties (transport not included, meal and drinks may supplements apply). Room service*. All restaurants are non-smoking.

Live, local entertainment. Comprehensive activity programme for all ages. Pop up bars delivering tastes of local drinks and snacks.

2 freeform swimming pools and children’s pool. Jacuzzi. Fitness centre. On-site beauty salon and spa services*. 2 floodlit tennis courts. Table tennis. Aerobics and aquacise. Complimentary non-motorised water sports: snorkelling, boogie boarding, kayaking, Hobie Cat boat rides, (water-skiing* at sister resort Crystal Cove. Transfer extra*). Surfing lessons*. Flying Fish Kids' club (9:00am-9:00pm, 3-12 years) with full activity programme. Marine programmes and golf lessons*. Jungle gym. Family activities such as scavenger hunts, Calypso, limbo dancing and live cooking demonstrations. Bespoke tours including Pepperpot Culinary tour*. Tennis clinics with professional tennis coach. Fitness and spinning classes. Yoga and neighbourhood walks.

Complimentary WiFi in suites and throughout the property. Pool and Beach Ambassador service. 

A Tourism Fee will be charged per bedroom, per night and will be collected at check out. The rate is subject to change by the Government, and varies by hotel room. Fees currently range from 8.75 Barbadian dollar (approximately £3.90) to 35 Barbadian dollar (approximately £16.00) per bedroom, per night.  

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

1 night between 5 Jan-21 Dec.

7 nights between 22 Dec-2 Jan.

* Denotes local charge 

Please note: child ages up to and including 16 years. 

Dress code: smart casual in the evenings, with trousers and collared shirts for gentlemen. Asiagos offers fine dining and requires semi-formal attire including full-length trousers for all guests and dress shoes. To maintain the elegant atmosphere desired, guests wearing the following will not be seated: jeans, capri-style trousers, sleeveless men's shirts, t-shirts without collars, shorts, tank tops, bathing suits, hats on gentlemen, trainers or bare feet.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1772)
  • Very good (1080)
  • Average (390)
  • Poor (167)
  • Terrible (127)
Image of the Tripadvisor rating Very average

Jul 11, 2024 Sarah Louise I

One of the worst Hotels I've stayed in. Staff are extremely rude and miserable. Food was very average. Birds fly around the openair restaurant. No music around the bar, if that's what you can call it, they said the speakers broken. Save your money, don't do it.
Image of the Tripadvisor rating Needs a makeover/maintence doing and staff are grumpy

Jul 7, 2024 JessikitaLeics Leicester, United Kingdom

We had a three night stay at this hotel on the end of our cruise with TUI. My children love the pools and we just spent the whole time in those so it was fine. However, if I’d have booked to stay here only for any amount of time, I would be contacting TUI to be moved. It badly need some maintenance doing everywhere. (See my photos) it looks… Read more
We had a three night stay at this hotel on the end of our cruise with TUI. My children love the pools and we just spent the whole time in those so it was fine. However, if I’d have booked to stay here only for any amount of time, I would be contacting TUI to be moved. It badly need some maintenance doing everywhere. (See my photos) it looks uncared for and unkempt. The play area was broken/closed. Our room was not ready when it was supposed to be and only 1 bed was made up (we are 2 adults and a 10 and an 8 year old). The advertising also makes out that there is a lot of service, including pool side waiter service. The 3 days we were there someone came around once. There were a few members of staff who were nice, but the majority were completely miserable and rude. The bar was tiny with no semblance of an order and drinks kept running out. As our stay was so short and the kids just wanted the pools it was ok, but if I’d have booked to stay as my main holiday, don’t believe the photos on the website. They must have been from when it was new. Read less
Image of the Tripadvisor rating A Shockingly Poor Experience At Turtle Beach Resort

Jul 6, 2024 Global57919344212

How do I begin? Our recent stay at Turtle Bay Resort was a shockingly poor experience that left us thoroughly disappointed. As Marriott Gold members, we expected a certain level of service and hospitality, but Turtle Bay Resort failed to deliver on every front. We booked directly through the hotel’s website, paying the highest rate for an… Read more
How do I begin? Our recent stay at Turtle Bay Resort was a shockingly poor experience that left us thoroughly disappointed. As Marriott Gold members, we expected a certain level of service and hospitality, but Turtle Bay Resort failed to deliver on every front. We booked directly through the hotel’s website, paying the highest rate for an oceanfront room. Upon check-in, we were assigned room #243 and informed by the hotel manager, Ms. Tanya, that the hotel was fully booked and no higher-floor rooms were available. However, the room had an obstructed ocean view, and when we requested a change, we were grudgingly moved to room #241, which was on a lower level but acceptable. Our frustration grew when a few hours later, our friends checked in and were given rooms on higher floors. This clearly showed that higher-floor rooms were available, yet Ms. Tanya had steadfastly refused our request without valid reason. The situation worsened when one of our friends checked in late at night. They were given room #221 and told it was the best available as all other rooms were occupied. To our horror, the room was infested with flying ants, including a nest in the cupboard. When this was reported to reception, they were immediately moved to a top-floor room. This begs the question: why wasn’t this room provided upon their initial request if it was available? The hotel's dining options added to our disappointment. The resort has two main restaurants: a buffet and an à la carte Italian restaurant. Every time we requested a reservation at the Italian restaurant, we were told by Ms. Tanya that it was fully booked and we should go to the buffet. Yet, on multiple occasions, we saw that the Italian restaurant was more than 70% empty. This blatant mismanagement and dishonesty are baffling and unacceptable. Moreover, the beach in front of the hotel is narrow and very small, a far cry from the idyllic beachfront we were led to expect. While the rooms were clean and functional, and the service in the restaurants was merely acceptable, these minor positives are overshadowed by the numerous inconveniences, the lack of transparency, and the unprofessional behavior exhibited by Ms. Tanya and the front desk staff. Overall, Turtle Bay Resort provided one of the worst hotel experiences we've ever had. As loyal Marriott Gold members, we are deeply disappointed and will reconsider our future stays with Marriott if this level of service continues. Read less
Image of the Tripadvisor rating Poor unethical customer service

Jul 3, 2024 Voyager45365845498

We had a three night booking at Turtle Beach. On the day before our stay, our flight was cancelled with no alternate flight available for our first night. I tried contacting the resort, and we tried to change the date until after the hurricane, and after the mechanics strike at WestJet. We were not able to reschedule so we asked for a… Read more
We had a three night booking at Turtle Beach. On the day before our stay, our flight was cancelled with no alternate flight available for our first night. I tried contacting the resort, and we tried to change the date until after the hurricane, and after the mechanics strike at WestJet. We were not able to reschedule so we asked for a cancellation refund. They refused. I feel that it was unethical of them to refuse us and try to keep all our money, even though our flight was cancelled and there was a hurricane coming. Are we wrong to expect that Turtle Beach should have refunded us? I think the dollar was more important that the customer Read less
Image of the Tripadvisor rating Amazing staff, wonderful experience

Jul 2, 2024 Charlanne W

I wouldn't hesitate to come back to Turtle Beach. We came here on an organised tour to see the T20 Cricket World Cup and we have had a wonderful time. The staff are amazing, so attentive and friendly and the way they dealt with the visit of Hurricane Beryl has been nothing short of extraordinary. I have nothing but praise for the whole team. I… Read more
I wouldn't hesitate to come back to Turtle Beach. We came here on an organised tour to see the T20 Cricket World Cup and we have had a wonderful time. The staff are amazing, so attentive and friendly and the way they dealt with the visit of Hurricane Beryl has been nothing short of extraordinary. I have nothing but praise for the whole team. I hope I have another opportunity to visit Read less