Universal Helios Grand Hotel

Universal Orlando Resort, Orlando

Virgin rating

The hotel

This brand-new Universal Orlando Resort hotel isn’t just close to Universal Epic Universe – It’s part of it! Your shining gateway to the new park, here you’ll enjoy a casual yet elegant, Mediterranean-inspired hotel, that rises above the waters of Celestial Park. Enjoy extraordinary dining, a rooftop bar, a resort-style pool and more in this sunlit sanctuary. A llow yourself to be immersed in the brilliance of Epic Universe. By staying here, you'll enjoy a dedicated entrance to the park (admission ticket required), alongside other theme park benefits such as Early Park Admission† (theme park admission required; select attractions) - it's a location like no other! Travelling with little ones? Book early to secure a How To Train Your Dragon Kids’ Suite with it’s heartwarming theming and ample spacing for everyone to get ready for a day of exploring (and also a little privacy for the adults) . The fun isn’t just at the parks of course, with poolside games and movies, as well as a games room. And when it comes to dining, there’s something for everyone, from the rooftop bar ^ to room service. This really is your place in the sun.

Amenities

Families
Bar
Fitness Centre/Gym
Free transport to theme parks
Games Room
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Valet parking

Where is it

Located at Universal Epic Universe, just south of Sand Lake Road and east of Universal Boulevard. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

Room information Room upgrade information

Mediterranean-inspired guest rooms, decorated in hues of blue and purple, evoking the tranquillity of a blissful garden. All with tablet-based controls for light, temperature and more, 55” flat-screen TV, mini fridge, coffee maker, USB outlets, Julien Farel toiletries, hairdryer, iron and ironing board, safe, and complimentary WiFi access.

Standard View Rooms have 2 queen-size beds, sleeping maximum 5 people (with a rollaway bed – subject to availability).

Pool Standard View Rooms have 2 queen-size beds, sleeping maximum 5 people (with a rollaway bed*).

Theme Park View Rooms have 2 queen-size beds, sleeping maximum 5 people (with a rollaway bed).

Skyline View Rooms are located on the top floors of the hotel offering sweeping city views, with 2 queen-size beds, sleeping maximum 5 people (with a rollaway bed*).

Deluxe Rooms are larger in size, with 2 queen-size beds and a sleeper sofa, sleeping maximum 5 people.

King Rooms have 1 king-size bed, sleeping maximum 3 people (with a rollaway bed*).

How To Train Your Dragon Kids’ Suites feature a separate kids’ bedroom with twin beds, main bedroom with 1 king-size bed, and a communal living area with sleeper sofa, sleeping maximum 5 people.

King Suites feature a separate living room with microwave and sleeper sofa, and bedroom with 1 king-size bed, sleeping maximum 4 people (with a rollaway bed*).

Club Rooms include the following additional benefits:

-Access to the club lounge located on the 9th floor

-Evening turndown service and signature cotton bathrobes

-Complimentary coffee, assorted teas, and soft drinks throughout the day

-Continental breakfast and a snack served daily

-Hot and cold hors d'oeuvres with complimentary beer and wine for guests 21+ with valid photo ID^.

-Personal concierge service

-A sweet treat each night

-TV viewing area and board games lending library

Please note: Rollaway beds are subject to availability

Getting Around

Complimentary shuttle buses to Universal Studios Florida, Universal Islands of Adventure, Universal Volcano Bay and Universal CityWalk. Exclusive dedicated entrance to Universal Epic Universe. Self-parking $33 plus tax per night, and Valet parking $42 plus tax per night (payable locally, fee subject to change).

Dining

Flora Taverna^ (offering a full buffet breakfast, and Mediterranean comfort food for lunch and dinner, and a bar with views of Celestial Park). Aurora Market (coffee bar serving grab and go food and drinks). Lotus Lagoon^ (poolside bar and grill). Bar Helios^ (rooftop bar with 360 degree views serving drinks, comfort food and tapas). Room service*.

Fun and Games

Resort style zero-entry pool and whirlpool. Poolside cabanas*. Poolside activities, games and movies. Games room*. Fitness centre.

Additional Information

* Denotes local charge

Please note: One person must be 21 years or over in the room to check in.

^ Must be 21+ to purchase and consume alcoholic beverages.

†Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

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