Fairmont Jasper Park Lodge

Jasper, Alberta

Virgin rating

Lac Beauvert
Golf, Fairmont Jasper, Canada.
Emerald Lounge
Fairmont Room
Cavell's Restaurant
Lac Beauvert
Lac Beauvert
Golf, Fairmont Jasper, Canada.
Emerald Lounge
Fairmont Room
Cavell's Restaurant
Lac Beauvert

The hotel

Situated in the spectacular Canadian Rockies, this luxurious lakeside hotel comprises of a village of charming and rustic cabins connected by picturesque paths, blending in with the natural beauty of its surroundings. This stunning location even offers ice-skating on the frozen lake in the winter and a great choice of restaurants to satisfy any appetites built up from the day's activities. Why not try ORSO Trattoria, serving healthy Canadian produce with a Northern Italian twist - and unforgettable views to enjoy as you dine. The luxurious 10,000 sq ft spa has steam rooms and a range of treatments and massages to help melt away the aches after a full-on day on the piste, there's also a heated outdoor pool ... what an amazing place to take swim! Whether you are planning a romantic getaway or a Rocky Mountain family holiday, Fairmont Jasper Park Lodge has everything you need.

Amenities

  • Bicycle Rental
  • Babysitting service
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool
  • Valet parking
  • Free Shuttle To Slopes

Where is it

Overlooking Lac Beauvert, a 25-minute drive to Marmot Basin and 7 km from Jasper town centre. Transfer time from Calgary Airport: 5 hours 10 minutes.

Hotel information

446 rooms in cedar chalets and log cabins all with clock/radio, cable tv with pay per view films, coffee-maker and kettle, hairdryer and iron and board. Fairmont Rooms with either 1 king-size bed, 1 queen-size bed, 2 double beds, or 2 twin beds, sleeping maximum 2 adults.

Deluxe Rooms offer a larger living space, many with outdoor patio, with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suite Fireplace Rooms have a wood-burning stove and pull-out sofa or 2 double beds with a fireplace and sofa in the sitting room, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suite Lakeview Rooms have partial views of Lac Beauvert and have a sitting area and bedroom which can be completely separated by wooden sliding doors and have either 1 king-size bed and a sitting area with a pull-out sofa or 2 double beds with a sofa in the sitting room, sleeping maximum 4 adults or 2 adults and 2 children.

ORSO Trattoria (Northern Italian fare, open for breakfast, dinner and weekend afternoon tea), the Moose's Nook Northern Grill (gourmet restaurant, open for dinner), the Emerald Lounge and Patio (open for lunch and dinner), Fitzhugh's To Go (deli) and Oka Sushi, First Cup Deli and Seasonal Grill. In-room dining is available*. Outdoor heated pool, sauna, steam room, exercise room, table tennis, billiard tables. Reflections Spa with treatments and massages*. Complimentary ice skating, with skate rentals available*, tobogganing* and concierge (winter only). Boat* and bike* rentals available in summer months. Shuttle to Marmot Basin during the ski season is free for Virgin guests. Complimentary self-parking. Valet parking CA$25 per night (payable locally, subject to change).

There is a resort fee of $50 CAD plus tax per room, per night (payable locally, fee subject to change). 

Resort fee includes:- Complimentary self-parking - Seasonal activities - WiFi access - Access to the Health Club with heated outdoor pool - Local and toll free calls - Access to the PressReader App. Resort fee and inclusions are subject to change and availability. 

*Denotes local charge. 


Please note: the Lakefront Suites will be undergoing renovations  January 3, 2024 - April 13, 2024. There will be a full interior renovation with upgrades to the décor, furniture and fixtures as well as the addition of air conditioning.The work will take place throughout the day, every day. The area will be closed off. All Lakefront Suites are in the same area at the lodge. There will be minimal disturbance to guests as the work will be away from the main lodge. All facilities will remain open.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2691)
  • Very good (1488)
  • Average (1085)
  • Poor (769)
  • Terrible (463)
Image of the Tripadvisor rating Disappointed

Aug 31, 2024 Em_on_a_mission

The location of the hotel is fantastic but I am sorry to say that is the best thing about it. The hotel is beautifully situated in the middle of it’s own grounds overlooking Lac Beauvert. There are watercraft to hire to take full advantage of the lake, also bikes to hire. There is a well equipped gym and a decent outdoor pool. When we arrived we… Read more
The location of the hotel is fantastic but I am sorry to say that is the best thing about it. The hotel is beautifully situated in the middle of it’s own grounds overlooking Lac Beauvert. There are watercraft to hire to take full advantage of the lake, also bikes to hire. There is a well equipped gym and a decent outdoor pool. When we arrived we were advised the room we had booked was unavailable due to a maintenance issue. The only available room they could offer us was of a lower grade so we had no choice but to take it. Whilst I cannot comment on the room we had booked the room we had to take, located in the main lodge, was dated, tired and shabby. In fact so poor I am surprised it is considered fit for purpose at the prices charged. The bathroom had been nicely refurbished relatively recently but it’s a shame they didn’t continue and do the room as well. There was no air conditioning in the room, just a ceiling fan and a noisy floor standing fan to supplement it. Talking to fellow guests it seems there are few rooms at JPL which offer air conditioning. The great hall is given over to dining and the bar. Fancying a drink in the late afternoon after a long day in the car we found the limited outside seating allocated to the bar was unsurprisingly full. There were plenty of empty tables on the other side of some planters acting as a dividing line. These were allocated to the restaurant. Please can we use one of these tables? Are you eating? Not this early. Then no, those are for diners. Eventually after a little pleading they took pity on us and allowed us to use a dining table for drinks on the promise we would move if a diner needed it! We had one meal in the Italian restaurant. The a la carte menu is short and I can’t say we had the best meal, it was pricey for what it was but I guess the market is captive if you don’t want to drive into Jasper for evening meals (the hotel shuttle only runs until 5 or 6pm). The other evenings we ate in the Great Hall which offered a pretty standard selection of salads, fish & chips, burgers etc. Breakfast was a mixture of self service and cooked to order dishes. It was generally busy and a couple of mornings we had to wait for a table. Looking around it seemed as if breakfast was short staffed with it taking a while to clear & reset tables. If we hadn’t been offered breakfast to compensate for the downgraded room type we would have headed to the coffee shop for coffee and pastries. We were really looking forward to staying at JPL but sadly left disappointed and let down. The history and the location can only compensate for so much. The staff are doing their best to work with a dated product which really needs to be refreshed & reviewed on many levels. There are better Fairmonts and the contrast between JPL & Pacific Rim Vancouver is huge. Read less
Image of the Tripadvisor rating Beautiful property but, beware, very costly and yet not air conditioned

Aug 7, 2024 Mark C Okotoks, Canada

We enjoyed our stay except that the weather was very hot (above 30 Celsius). Despite paying over $800 per night, our room was not air conditioned. The overhead fan helped a tiny bit as did the room fan. At the end of our stay, we discovered another device in the closet that might have been a cooling device, except that its existence and… Read more
We enjoyed our stay except that the weather was very hot (above 30 Celsius). Despite paying over $800 per night, our room was not air conditioned. The overhead fan helped a tiny bit as did the room fan. At the end of our stay, we discovered another device in the closet that might have been a cooling device, except that its existence and functionality was never pointed out or explained. We were also perplexed that, despite a property fee of $75 per day, there was not free use of various amenities (canoes, SUPs, etc.) If you are going to charge such high prices, more should be included rather than gouging people for extra amenities. Read less
Image of the Tripadvisor rating Fairmont Jasper Park Lodge vs. Fairmont Banff Springs

Jul 23, 2024 Tyson E

We traveled from Texas with 3 kids (9, 11, and 11)....stayed 4 nights in Jasper and thought we were saving the best for last as we stayed 4 nights in Banff on the backend of our trip. Nonetheless, our family enjoyed Jasper Park Lodge more than our stay at the Fairmont Banff Springs. Both wonderful hotels and very different....however, Fairmont… Read more
We traveled from Texas with 3 kids (9, 11, and 11)....stayed 4 nights in Jasper and thought we were saving the best for last as we stayed 4 nights in Banff on the backend of our trip. Nonetheless, our family enjoyed Jasper Park Lodge more than our stay at the Fairmont Banff Springs. Both wonderful hotels and very different....however, Fairmont Jasper Park is very unique, does not feel like a hotel, and SO relaxing. We will be back for sure!!! Read less
Image of the Tripadvisor rating Great views, great staff... room and food pretty average

Jul 23, 2024 JaneTruro Chichester, United Kingdom

The location of this hotel is so wonderful, and the staff so incredibly friendly and helpful, you can forgive them a lot. And there are a few things that need forgiveness. While our cabin (lakeview room category) had a fabulous view, the walls were paper thin and the aircon pretty noisy. The bathroom had been done up nicely, but the room was… Read more
The location of this hotel is so wonderful, and the staff so incredibly friendly and helpful, you can forgive them a lot. And there are a few things that need forgiveness. While our cabin (lakeview room category) had a fabulous view, the walls were paper thin and the aircon pretty noisy. The bathroom had been done up nicely, but the room was dated. We didn't rate the main restaurant either - again, really great views but average food, although the Italian downstairs was better. Star of the show foodwise was undoubtedly the deli and more often that not we grabbed a take out from there. Read less
Image of the Tripadvisor rating Motel grade room with no air conditioning.

Jul 23, 2024 Lorraine M Morro Bay, California

This property markets itself as a luxury resort. While the beautifully landscaped grounds and lakeside location are the focal point, they fail to mention that most of the rooms and the lobby areas have no air conditioning. My husband and I were assigned a room that resembled a 1970's style motel room with no air conditioning and a non-working… Read more
This property markets itself as a luxury resort. While the beautifully landscaped grounds and lakeside location are the focal point, they fail to mention that most of the rooms and the lobby areas have no air conditioning. My husband and I were assigned a room that resembled a 1970's style motel room with no air conditioning and a non-working phone. There was a power outage our first night there that lasted hours. Our meager table top fan stopped working when the temperature reached over 94 degrees. To make matters worse, we had to walk 15 minutes in stifling heat to reach the restaurants and the main lobby. The free Wi-Fi in the room was useless, as it kept shutting down. I feel that the hotel website is being disingenuous by not notifying guests, especially the elderly and families with young children, that there is no air conditioning available. As pretty as the outside looks, you can't "put lipstick on a pig." We will never return to this property! Read less