As soon as you arrive, you’ll see the natural stone and soothing wood panelling, like a giant Alpine-style retreat. This one overlooks the picturesque Sierra mountain range and Lake Tahoe. You can even enjoy these views from the picture windows in your room which, handily, is soundproofed to make sure you get a good night’s sleep. You may need it after exploring Heavenly's trails. Plus there’s so much to do here, from gambling in the casino and taking in one of the shows, to dining in fabulous restaurants (or in the all-you-can-eat buffet if you’re really hungry!). If all that sounds far too strenuous by half, fear not. The spa treatments, steam room, heated pool and sauna are all perfect for relaxing.
Amenities
Ski
Bar
Casino
Evening Entertainment
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
Night Club
Restaurant
Spa
Swimming Pool
Where is it
Two blocks from Lake Tahoe and a similar distance from the speedy Heavenly gondola.
Hotel information
512 soundproofed rooms on up to 18 floors in 1 tower with 8 lifts. All with his and hers bathrooms, sitting area, air-conditioning, satellite TV with pay-per-view films and games, WiFi access, alarm/clock radio, mini-bar, hairdryer, tea/coffee making facilities, iron and ironing board, safe, and bathroom amenities.
Deluxe Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. Cribs, rollaway bed and fridge available on request*.
Premium Rooms feature upgraded views, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Executive Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Book a minimum of 2 nights by 27 December 2024 to receive up to 10% off stays between 1 Oct '24– 31 Mar '25. Terms and conditions apply. Blackout Dates apply. Applies to certain room types
Friday’s Station Steak & Seafood Grill with lake views (open for dinner). American River Café. Fatburger. LA Italian Kitchen (fresh Italian fare; food court). Starbucks®. 4 bars. Casino with tables and slots (over 21s only). Peek Nightclub*. Glass-domed indoor swimming pool. Hot tub. Fitness centre* with gym, sauna and steam room. Spa* (massages, Roman baths, steam room and saunas). Beauty Salon*. Gift shops. Business centre* with Internet access*. Golf* nearby (summer only). Self parking $15 per night for hotel guests, valet parking $20 per night for hotel guests (payable locally, subject to change).
This hotel has a resort fee of $26.95 plus tax per room, per day (payable locally, subject to change).
Resort fee includes: - In-room internet access daily for 4 devices - Fitness centre admission for 2 - local phone calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
*Denotes local charge
Please note: a Douglas County Tourism Surcharge of $5 per room per night will apply to bookings at this hotel (payable locally).
Based on 6555 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3253)
Very good (1874)
Average (774)
Poor (340)
Terrible (314)
Decent Stay
Nov 23, 2024Mark MLa Palma, California
This was an OK place to spend a night in Tahoe with one exception. First, the positives - Excellent location. All the staff we interacted with were great, especially the valet guy who helped us (wish I could remember his name!). Big room (we stayed in room 523) with a nice view of the mountains and a peek at the lake. The decor seemed to have been…
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This was an OK place to spend a night in Tahoe with one exception. First, the positives - Excellent location. All the staff we interacted with were great, especially the valet guy who helped us (wish I could remember his name!). Big room (we stayed in room 523) with a nice view of the mountains and a peek at the lake. The decor seemed to have been updated. Comfortable bed with pretty good linens, loved the unique two-bath layout. Did not care for the TV. Too small and very dark picture. The absolute worst thing was the shower heads in both bathrooms. I've never seen anything like it. In the stall shower the shower head could only be pointed almost at the shower door. On the bathtub side it could only be pointed almost at the wall. Both only adjusted up and down, but not side-to-side. Not good. The casino is on the small side, and quite dark. I can't complain much though, because we actually left with a few of their dollars playing video poker. Change the shower heads and I'll be back.
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Rooms are nice and neat on top of that 2 bathroom and shower on a single room I think that's a special touch
Nov 11, 2024W7002OOfrankFairfield, California
Excellent from valet to front desk only thing didn't get a chance to try the top floor restaurant I hope when come back will open did
Fun birthday experience
Nov 10, 2024Svend H
Rooms and service were excellent, friendly clean and accommodating, good entertainment all around great place.must visit while in Tahoe, Excellent choices in food,tunnel under street to Harvey’s was unique cool walk must try,great views all around of lake mountains
Book elsewhere.
Oct 28, 2024Pam SSan Jose, California
In desperate need of renovation. The rooms look worn, outdated and in disrepair. The air conditioning didn’t work, the clock was broken and our lake view was actually a parking garage. The casino is drab. The hotel just looks exhausted at this point. Won’t be back.
OK for a couple of nights
Oct 26, 2024Abbot71Reno, Nevada
The hotel needs some investment and updating if it is going to keep up with the next door, newly renovated Margaritaville. While the elevators and public areas are attractive, many things keep me for giving it a higher rating.
The room furniture felt worn and dated and the bedding/pillows felt soft. The TV screen and picture quality and channel…
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The hotel needs some investment and updating if it is going to keep up with the next door, newly renovated Margaritaville. While the elevators and public areas are attractive, many things keep me for giving it a higher rating.
The room furniture felt worn and dated and the bedding/pillows felt soft. The TV screen and picture quality and channel selection all felt like a budget motel. The towels lost their fluff long ago. The coffeemaker is a one cup pouch style with very average taste (so we bring instant Starbucks Via to give it more flavor).
Rooms get housekeeping every 3rd day. There is a resort fee and a parking fee. Each time we exited or entered it seemed like someone was having a problem with the parking gates. The hot tub was broken (just like the last time we stayed here) and the indoor pool is very small. Room is dark at night so leave the curtain cracked open or bring a night light.
If you are Diamond with Caesars Rewards, they waive the resort fee and parking fee and provide water at check-in. The Laurel Lounge is permanently closed, however, so instead you can show your Diamond Plus players club card for 3 free drinks at the bar (not a great selection of wines or beers, unfortunately) and 1 free Starbucks drink (up to $10 value) per day.
Weekdays different restaurants are closed on different days. El Jeffe, for example, is closed on Tuesdays and Wednesdays. The American River Grille is closed for dinners.
On the plus side, WiFi worked well for up to 4 devices per room. The water pressure was good for both hot and cold. HVAC worked quietly. The room we were in (1319, "Executive King") had 2 bathrooms with a nice view of the lake and mountains. And the staff were very friendly at the VIP Registration Desk, housekeeping, restaurants, and bars.
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Decent Stay
