North Conway Grand

New Hampshire, New England

Virgin rating

Standard Room
Mountainside Tavern
Standard Room
Mountainside Restaurant
Mountainside Restaurant
Standard Room
Mountainside Tavern
Standard Room
Mountainside Restaurant
Mountainside Restaurant

The hotel

Shopaholics will be in seventh heaven at this hotel - it's home to the largest tax-free factory outlet in New England. But that's not all, other amenities include an indoor pool, an outdoor pool, a hot tub and fitness centre, not to mention an excellent restaurant. Over-sized rooms have a modern, contemporary design and come complete with home-from-home amenities like a microwave and fridge. Kids will be in their element here, with a programme of activitites such as movie nights and ice cream socials, and there's even a dedicated zero-entry pool with slides and spray jets.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Children’s Playground
  • Free Parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

In the heart of North Conway, New Hampshire. Adjacent to the Settlers Green Outlet Village. 5-minute drive to Cranmore, 45 minutes to Loon, 40 minutes to Bretton Woods and 1 hour to Cannon. Driving time from Boston Logan International Airport: 2 hours 30 minutes.

Hotel information

200 modern and comfortable rooms on 4 floors with 3 lifts. All with air-conditioning, TV, tea/coffee making facilities, fridge, mini-microwave, iron and board, hairdryer and safe. Standard Rooms are 350 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Complimentary full American breakfast. Mountainside Restaurant (open for breakfast and dinner). Mountaiside Tavern (light bites, cocktails and beer). Indoor heated pool and hot tub. Outdoor heated pool, hot tub and sun deck. Outdoor zero-entry kids' pool with slides and spray jets (open seasonally). Fitness centre. Spa*. Sauna. Kid's activities including movie nights, ice cream socials and storytelling. Complimentary WiFi.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (913)
  • Very good (661)
  • Average (369)
  • Poor (188)
  • Terrible (163)
Image of the Tripadvisor rating Pros & Cons

Nov 12, 2024 FarAway567993

Choose this due to location! We had chosen this hotel due to the walking distance to outlets and restaurants. We have stayed for the second year in a row for our sisters shopping weekend! Here are my thoughts- Pros: Location! Pool and hot tub Friendly staff Cons: Outdated a bit Limited hot water Restaurant/Bar Overall, we will likely return… Read more
Choose this due to location! We had chosen this hotel due to the walking distance to outlets and restaurants. We have stayed for the second year in a row for our sisters shopping weekend! Here are my thoughts- Pros: Location! Pool and hot tub Friendly staff Cons: Outdated a bit Limited hot water Restaurant/Bar Overall, we will likely return to this property next year for the location and hot tub and pool outdoors Read less
Image of the Tripadvisor rating Decline in quality

Nov 12, 2024 Jason D

I’ve stayed at this hotel multiple times and have always had great experiences, but this recent visit was disappointing. On the positive side, the room was clean, and the staff were friendly. However, there was a group of children from a hockey team staying, and they were constantly running around unsupervised, playing tag and being extremely loud… Read more
I’ve stayed at this hotel multiple times and have always had great experiences, but this recent visit was disappointing. On the positive side, the room was clean, and the staff were friendly. However, there was a group of children from a hockey team staying, and they were constantly running around unsupervised, playing tag and being extremely loud in the hallways. It was hard to relax with that kind of noise. The mixed drinks at the hotel bar were also disappointing—small and not worth the price. Breakfast wasn’t any better, with poor options that fell below the usual standard I’ve come to expect here. To top it off, I left a text and an email regarding some items I accidentally left behind, and I haven’t received any response. It’s disheartening to see such a decline in quality and service. I hope the hotel can address these issues and get back to its former standards. The current price isn’t worth the stay. There are better options in the area. Read less
Image of the Tripadvisor rating TLC adventures to North Conway grand Hotel

Nov 7, 2024 thomas c Petropolis, RJ

if you want a nice and cozy place to stay North Conway grand Hotel absolutely amazing amazing staff and if you have an electric car, they have EV chargers there too. I would highly recommend staying at this hotel. It definitely is beyond a five star.
Image of the Tripadvisor rating Great location and pleasant staff!

Nov 4, 2024 938april Newport, Vermont

Very nice location. A pleasant surprise was that the bar/pub area was open this visit. Check in counter employees were very accommodating and kind. The bartender was also very kind. One negative comment, the heating/ac unit and bathroom vent were caked in dust.
Image of the Tripadvisor rating Best experience

Nov 3, 2024 Danielle W

This Hotel never disappoints. From the minute you walk in it has a warm inviting environment. The front desk staff was helpful and friendly. The rooms and facilities are kept clean and maintained. Being in the heart of the Settlers Green is also a huge plus, we liked not traveling more than 1 minute down the road for all our meals out.