The Westin Monache Resort is the only full-service, luxury property in the village of Mammoth, offering guests the highest standard of service and accommodation in a location second to none. The village offers a variety of top-notch shops, bars and restaurants – all conveniently located within walking distance of this fantastic hotel. As well as stunning mountain views, the hotel boasts an outdoor heated swimming pool, hot tubs in which to relax after a day on the slopes, and a fitness centre, if you've any energy to spare!
Amenities
Babysitting service
Kids Club
Ski
Bar
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
Restaurant
Swimming Pool
Valet parking
Where is it
Across from Mammoth Village, just steps away from a range of shops and restaurants. The hotel is adjacent to Mammoth Mountain's new 15-passenger express gondola.
Hotel information
204 rooms on 7 floors in 1 buildings with 2 lifts. All with welcoming fireplace, air-conditioning, Heavenly Bed®, 32" flat-screen LCD HDTV with pay-per-view films, telephone, complimentary WiFi access, alarm/clock radio, coffee/tea making facilities, kitchenette, iron and ironing board, bathroom amenities, and hairdryer.
Studio Suites feature 1 king-size bed and a sofa bed, sleeping maximum 4 adults.
1-Bedroom Suites have a separate living room and kitchenette, 1 king-size Heavenly Bed® plus queen-size sleeper sofa in living room, sleeping maximum 4 adults.
2-Bedroom Suites with separate living area, full kitchen, 2 bathrooms, 1 king-size and 1 queen-size Heavenly Bed® plus queen-size sleeper sofa, sleeping maximum 6 adults.
Complimentary self-parking. Valet parking $25 plus tax per night (payable locally, fee subject to change). Local shuttle service and ski valet service (seasonal).
Whitebark Restaurant, Bar & Lounge (open for breakfast, lunch, and dinner).
Heated outdoor swimming pool and whirlpool. 24-hour fitness centre. Westin® Kids Club*.
This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change)
Fee includes the following benefits:
Hi-speed Wi-Fi Internet access
Drinks: coffee, available in the lobby from 6:00am to 10:00am daily; hot chocolate, available from 4:00pm to 6:00pm in the winter; SuperFoodsRx™ Elixir, available throughout the day in the summer and fall
Arrival champagne
Daily newspaper (while supplies last)
Valet parking or underground self-parking
Local shuttle service to and from town (available seasonally)
Airport transfers from Mammoth Airport
Transportation and ski delivery to gondola throughout the day
Local calls
Concierge service
Fitness center
Pool towels
Ski and snowboard storage
Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
*Denotes local charge.
Based on 1790 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1017)
Very good (465)
Average (156)
Poor (89)
Terrible (64)
Poor Maintenance & Slipping Amenities
Dec 1, 2024Michele LChiswick, United Kingdom
Slipping in care, maintenance and services. We have been visiting the Westin for the last 3 years - during the winter months & typically stay 2-3 weekends each year. We were here for 3 nights just after Thanksgiving day & I have to say the hotel does not seem ready for guests. They definitely are charging high in season rates but the didn’t have…
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Slipping in care, maintenance and services. We have been visiting the Westin for the last 3 years - during the winter months & typically stay 2-3 weekends each year. We were here for 3 nights just after Thanksgiving day & I have to say the hotel does not seem ready for guests. They definitely are charging high in season rates but the didn’t have enough staff, the ski valet was not ready, the pool was not working, the hot tub jets were not working, our room had trash in it from previous occupants and we kept getting conflicting information from the staff about all of the above.
The hot tub was so dirty I can’t even explain how many floating bandaids and moldy tiles there were! The floor was extra dirty like someone dumped soil into the hot tub- there’s no excuse for that.
Of note, Some staff were nice and helpful such as housekeeping and restaurant staff.
Based on this poor experience & lack of willingness to address anything during our visit- we will not be staying here any longer. Why on earth should I pay such high rates for such poor service and amenities.
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Amazing Team at Westin Mammoth
Nov 30, 2024Richi W
I ordered in-room dinning for breakfast and this young lady Anastasia (Czech) who delivered the foods she is an angel, she smiles all the way while bringing in our food to the room. Her smile is so sincere and it makes my day. I wish more people like her in hospitality industry.
I went down to see the manager Carolina (Chile) to give compliment…
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I ordered in-room dinning for breakfast and this young lady Anastasia (Czech) who delivered the foods she is an angel, she smiles all the way while bringing in our food to the room. Her smile is so sincere and it makes my day. I wish more people like her in hospitality industry.
I went down to see the manager Carolina (Chile) to give compliment to Anastasia, she told me to write a review on TripAdvisor so I m current doing it now. She is a very down-to-earth manager, she’s so polite and full of smiles as well.
The third person I would like to give compliment to is Mr Freddy (France) at the Concierge, he is very helpful and knowledgeable about the surroundings attraction, although he is only 4 days at his job, he is so professional, very polite and full of smiles.
I will definitely come back to this property in the future and highly recommended. Everybody in this property is amazing and should use them as the benchmark how hospitality industry should be.
Keep up the good works 👍👍
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Best place to stay in Mammoth
Oct 27, 2024Kenneth D
First time in Mammoth and I’m very happy to have stayed at the Westin. I was greeted by Kelly and Willow who went above and beyond in their services, even offering sparkling wine upon my arrival. I’ll note that I did not partake since I don’t drink on the job, but kindly declined and chatted with them to learn more about the history of Mammoth and…
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First time in Mammoth and I’m very happy to have stayed at the Westin. I was greeted by Kelly and Willow who went above and beyond in their services, even offering sparkling wine upon my arrival. I’ll note that I did not partake since I don’t drink on the job, but kindly declined and chatted with them to learn more about the history of Mammoth and what it has to offer. If it wasn’t for their services I wouldn’t have known how to enjoy Mammoth, let alone find a peaceful village tucked under the hill, just a 5 minute stroll from the lobby, to which I decided this will be the only hotel I should ever stay at in Mammoth since everything is practically in good reach.
I’ll also note that my breakfast was very nice with generous portions. I made sure to thank the chefs. I believe one of their names were Kim. In summary, it was a relaxing stay that deserves to be relived only in Westin’s well-known and warm arms of hospitality.
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Great property and great staff!
Oct 27, 2024Terry L
Thank you to the entire staff. Especially Alex, Willow, Hunter and Nicole. This property is beautiful and their restaurant on site is great. We brought our 2 cousins and both our rooms were beautiful. The property is well kept , even off season , which is when we visited. Rick and I are already planning another trip to Westin in Mammoth. …
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Thank you to the entire staff. Especially Alex, Willow, Hunter and Nicole. This property is beautiful and their restaurant on site is great. We brought our 2 cousins and both our rooms were beautiful. The property is well kept , even off season , which is when we visited. Rick and I are already planning another trip to Westin in Mammoth. Thank you again for a wonderful stay. We’ll be back soon!!! Gratefully Terry & Rick Lozinsky
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Disappointed.
Oct 22, 2024cleanfreakytypeA
My family and I have been loyal guests at this resort since its grand opening, and every visit is eagerly anticipated, regardless of the season. First, let's highlight the positives: the resort's location is truly idyllic, offering breathtaking views that never fail to impress. However, there are some notable areas that need improvement. The staff…
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My family and I have been loyal guests at this resort since its grand opening, and every visit is eagerly anticipated, regardless of the season. First, let's highlight the positives: the resort's location is truly idyllic, offering breathtaking views that never fail to impress. However, there are some notable areas that need improvement. The staff would benefit from more comprehensive training, as they often appear to lack essential resort knowledge and, regrettably, some interactions have been marred by rudeness, despite our visits coinciding with their quieter periods.
Furthermore, the resort itself is in need of a significant overhaul. Upon arrival, we were met with urns containing dead flowers, which, while understandable in the fall, could have been removed and the entrance tidied. The remodeled rooms, including the two-bedroom suite we stayed in, were not without issues. We encountered mold in the showers and aging kitchen appliances that were not functioning properly. Even the bartender seemed to lack expertise in drink preparation, which was disappointing.
Overall, while the resort undeniably possesses the potential for a luxurious 5-star experience, there are several areas that require attention to ensure a consistently excellent stay for all guests.
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Poor Maintenance & Slipping Amenities
