Anaheim Portofino Inn & Suites

Anaheim, Los Angeles

Virgin rating

Kids Suite
Kids Suite
Deluxe Double Room
Kids Suite
Kids Suite
Deluxe Double Room

The hotel

Situated just a 10-minute stroll or a short shuttle bus ride from Disneyland® Resort, California, the Anaheim Portofino Inn & Suites provides plenty of excuses to get closer to Mickey and the gang as well as offering an array of entertainment alternatives in downtown Anaheim. Deluxe rooms are ideal for families and comfortably sleep 4 guests, with the chance to upgrade to suites providing ample space for a maximum of 6 occupants. Aside from the accommodation you'll be able to keep your energy levels up at the heated outdoor swimming pool or the fitness room, with a video games arcade ensuring kids also get to let off steam. Anaheim features a great choice of restaurants, shops and bars, which are all easily accessible from the Portofino, and if you're looking for entertainment for all the family then Anaheim GardenWalk presents a fab alternative to days out at Disneyland®.

Amenities

  • Spa
  • Swimming Pool
  • Families
  • Theme Parks
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Close to City Centre

Where is it

Situated very close to Disneyland® Resort but also a wide range of restaurants, entertainment venues and the huge outdoor lifestyle centre, Anaheim GardenWalk.

Hotel information

190 rooms and suites, some with private balcony or patio. All with TV, complimentary WiFi available, mini-fridge, microwave, tea/coffee maker, hairdryer, iron and board. Deluxe Rooms with 2 queen-size beds and private balcony or patio, sleeping maximum 4 adults.

Kid Suites with 1 king-size bed, twin-size bunk bed and sofa sleeper bed, sleeping maximum 6 guests.

Heated outdoor pool and sun deck. Spa*. Fitness room. Video games arcade. Shuttle service to Disneyland® Resort*. Complimentary WiFi. Gift shop (drinks, snacks and souvenirs). Free board games at front desk.

This hotel has a resort fee of $18.79 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Standard High-Speed Internet Access - Self-Parking (One Vehicle per Room Reservation). - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

This is a non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (656)
  • Very good (733)
  • Average (374)
  • Poor (201)
  • Terrible (139)
Image of the Tripadvisor rating It was ok

Jul 13, 2024 Patrick P

The people were nice at the front desk. Hotel is definitely dated. Sink was plugged..but the room was clean. Definitely a dated hotel. The plugs were worn so when you went to charge something, the plug just fell out. The bathroom door was loose and wouldn't lock and the AC didn't feel cold.
Image of the Tripadvisor rating Crappy smelling room for 3 nights.

Jun 28, 2024 Chrystal T Carlsbad, California

We stayed in the part of the hotel where the lobby is located on the second floor and it was pretty awful. The smell coming in from the air conditioning vent smelled like a crappy overflowing toilet. They could not move us because they were overbooked so we dealt with it for 3 nights. This hotel was better than this but now I can recommend this… Read more
We stayed in the part of the hotel where the lobby is located on the second floor and it was pretty awful. The smell coming in from the air conditioning vent smelled like a crappy overflowing toilet. They could not move us because they were overbooked so we dealt with it for 3 nights. This hotel was better than this but now I can recommend this hotel to any of my family or friends. Read less
Image of the Tripadvisor rating Don’t be scared of bad reviews! CLEAN, friendly & FREE parking!

Jun 20, 2024 Ashley T

Don’t be scared of bad reviews! David greeted us warmly and made sure to let us know we could ask for anything including more cleaning days if needed. From the lobby to the room everything was clean. The air condition worked great, along with the fridge and the water pressure. We had four people in the double queen and found there to be lots of… Read more
Don’t be scared of bad reviews! David greeted us warmly and made sure to let us know we could ask for anything including more cleaning days if needed. From the lobby to the room everything was clean. The air condition worked great, along with the fridge and the water pressure. We had four people in the double queen and found there to be lots of room for us to move around. Even with our scooter. The beds were comfortable and the carpet very clean for a busy hotel. The rooms were quiet we couldn’t hear anything and we were by the elevator. We didn’t use the pool but although on the smaller side it was clean and had lots to of chairs from when we checked it out. The walk to the front of disney was 12-14 minutes and the CVS and walgreens nextdoor have everything you need if you forget something. They have fresh food delivery from next door if you want room service. The bad reviews worried us prior to coming but we stayed here ten years ago with little kids and loved the family suites and are happy we chose to stay here again. The price and accommodations were great! And i was very surprised to learn they had free parking! Highly recommended this hotel. Read less
Image of the Tripadvisor rating Very disgusted with the whole experience!

Jun 5, 2024 Kim G

WORST.PLACE.EVER! The smell in the hallway was so bad I had to cover my nose and mouth every time I came and went. I tried to get out of the reservation and was basically told too bad, too sad. My bathtub faucet blew off the pipe into the tub ever time I turned it on. It’s a good thing I hadn’t gotten in yet or would probably ended up in the ER!… Read more
WORST.PLACE.EVER! The smell in the hallway was so bad I had to cover my nose and mouth every time I came and went. I tried to get out of the reservation and was basically told too bad, too sad. My bathtub faucet blew off the pipe into the tub ever time I turned it on. It’s a good thing I hadn’t gotten in yet or would probably ended up in the ER! Instead of repairing it they just pushed it back on so it happened every day. Then to top it off they billed my card for almost $50. The whole bill should have been on the company card. I called to address this and was told I would be reimbursed on my personal card and here it is, almost 15 days later and still no refund. And they kept dropping my call when I was trying to address it. Read less
Image of the Tripadvisor rating Avoid if you can!

May 27, 2024 Seth R

This hotel is dated and in need of a remodel. The entire facility had a problem with humidity and air conditioning. The elevators showed signs of condensation on the door frames and rust where it had been. The room’s air conditioning was not working blowing cold air. I mentioned it to the front desk and they sent a maintenance man. It worked for… Read more
This hotel is dated and in need of a remodel. The entire facility had a problem with humidity and air conditioning. The elevators showed signs of condensation on the door frames and rust where it had been. The room’s air conditioning was not working blowing cold air. I mentioned it to the front desk and they sent a maintenance man. It worked for about 8 hours before it began blowing warm air. Obviously it had a leak and they knew about it because they weren’t surprised and “fixed” it within a few minutes. There are better options nearby, stay away from this one. I’ve stayed in Motel 6s and Days Inns that were nicer than this place. Read less